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Insight Computer Consultants
Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,
About us
Located right here in Palm Beach Gardens we service all of Palm Beach and Martin county. We offer friendly, fast, same-day on-site computer repair, support and consultation. We guarantee our work as well as 100% customer satisfaction. If we can't fix it you don't pay! About me: Greetings! Im Brian Mckennon the owner, I'm originally from Connecticut where I graduated high school in '99 and then attended Palm Beach Atlantic University where I graduated with my Bachelors in Information Technology in 2004. I realized that a gap existed for on-site support for home and small business users so I formed Insight Computer Consultants and have been helping South Florida with their technology needs ever since. We work around your schedule to meet your technology needs. Some of our services: Networking (Wired/Wireless) Consultation and Setup Virus & Spyware Removal Data Recovery Custom Built Systems Friendly Courteous Techs New system setup and configuration Remote Desktop Support
Business highlights
Emergency services offered
21 years of experience
Services we offer
Fast same day service Networking for your home or office Virus/Spyware removal and prevention Data recovery specialists Custom built systems Friendly courteous techs 24 hour emergency service available
Amenities
Emergency Services
Yes
Reviews
4.958 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 2% | ||
| 3% | ||
| 2% | ||
| 0% |
Showing 1-25 of 58 reviews
Adam B.
Nov 2019
.....................
J F.
Feb 2018
Everything was excellent.
Alice R.
Nov 2017
It went great!!
Heather H.
Oct 2017
The business was down, we were in a panic, we contacted Brian and he came out at 9PM on a Saturday night, within an hour and a half we were back up and running. Would definitely recommend and we will use them again.
LYNDA S.
Mar 2017
Brian came to our home and determined that the computer was having problems due to the Windows 10 upgrade that Microsoft pushed. We agreed that he would build us a desktop with Windows 7. He took our laptop, built a custom desktop, provided all the MS Office software, transferred our files, brought them both back, set the new computer up and got my husband running on it all in two days. He provided two weeks of remote access support, if needed. All is good and my husband is happy with his computer. It was an interesting and simple solution to our problem. There's also a 3-yr warranty on the machine. Thanks, Brian!
Maria C.
Feb 2017
This was the best computer repair and new purchase experience in my life. Fast and painless. Brian took care of everything. He was prompt to respond (I called him on Friday as my laptop was barely functional and painfully slow and he was in my home on Saturday) and did an excellent job not only repairing my old laptop, but also building a new desktop system for me to my exact specifications. He told me when I could expect the work to be complete and gave me a very fair estimate. Not only was he on the early side of completing his work, he was very professional, set everything up, made sure I understood and was comfortable with the set up. I was very impressed and would highly recommend Brian.
Pamela M.
Feb 2017
Excellent. Problem solved.
John L.
Dec 2016
After speaking to Brian, he scheduled a time to meet me at my house. He stopped by, asked a few questions and took the laptop back to his shop. The computer was ready within hours. It has been about a month and the laptop is still working great.
Katherine G.
Dec 2016
It went very well.
Janice I.
Nov 2016
Excellent....all issues were resolved efficiently
Allyson N.
Nov 2016
Everything was fantastic. Like I said above I have used them before & have always enjoyed their work. Very professional. They get things done in a timely manner & are very informative. They will take the time to explain things to you that will help you, which is great for me because I am not very tech savy. I would definitely use them again & again & I would totally recommend them to my friends or family! Their pricing I believe is fair ,especially for the great Jobe they do.
Leah G.
May 2016
I used him just once. I don't think he was quite as good as the guy I normally use. He just used a quick fix and put in a new router whereas my guy looks for problems in the way things are connected. He was more expensive than my guy. He said to me at the end that I was 10 minutes over the hour and then he charges for the full hour but that since it was the first time, he wouldn't charge me for the full hour. I thought that was pushing it and I don't think it was fair.
Victor C.
May 2016
Excellent. Beyond my expectations.
Victor C.
May 2016
Excellent. Beyond my expectations.
Scott F.
May 2016
Brian contacted me at 2:00 and said he would be there at 2:40 - this level of communication is also very appreciated. He did arrive on time. He started my computer and this time it booted properly. He stated that the power outage I experienced the night before may have caused some problems with the motherboard that worked themselves out. He check my computer for proper operation and to ensure that I had the proper software to protect from viruses and malware. Excellent responsiveness and I recommend this provider and will use him again.
Kimberly C.
Feb 2016
Brian was very professional. He tried to fix my son's computer but ultimately the hard drive was bad. he ended up replacing the unit with once of his refurbished. The price was much cheaper then buying a new one and my son only needs it for homework. his machine also came with a 1 year warranty.
Karen H.
Feb 2016
I called Brian based on his great reviews on Angie's List and he certainly did not disappoint. My hard drive failed and needless to say I did not have the computer backed up. This could have been catastrophic for me due to the fact my business is run from this computer and I have extremely important information on it. Brian came and picked up my computer and had a diagnose that evening. He confirmed the hard drive was bad but felt he could retrieve 99% of my data and it would be a day or two before work was completed. Not only did Brian repair and return my computer earlier than anticipated but ALL my data was restored. Brian also cleaned up my computer and it is running better than ever and was also given excellent advise on how to back the computer up from an external drive.
I cannot thank him enough and highly recommend Brian.
I cannot thank him enough and highly recommend Brian.
Robert L.
Jan 2016
See above
Myles C.
Jan 2016
Computer was filled with "stuff" slowing it down and ultimately freezing every 5 minutes. Malware programs didn't resolve problem. Only solution was to start from scratch. After cleaning computer, all files, music, photos, videos were intact. Very satisfied. Brian is extremely knowledgeable about computers and gave me some tips along the way.
Michael K.
Jan 2016
All smooth fast and well done!
Elaine A.
Dec 2015
After sending Brian an email through Angies List I recieved a call back within about 15 minutes. I informed of when our new computer was scheduled to arrive and we set up an installation date. FedEx arrived sooner than expected, therefore I called Brian to let him know.The installation schedule was able to be adjusted and he came over sooner than originally scheduled. The new computer was set up and the old files were transfered over without any issues. All went quite smoothly. Brian was a pleasure to deal with. We would certainly use his services again and would not hesitate to recommend him to others.
Marc G.
Oct 2015
Great!!!!!
Albert C.
Aug 2015
Great company. I would highly recommend to anyone needing computer repairs. They are very honest and will give you straightforward answers.
Katherine M.
Jun 2015
questions I had about the computer. He provided easy to understand answers, and made sure I understood the solution to the problem with the computer. At the completion of the repair call, I requested a yearly contract for services through Insight Computer Consultants. Brian is responsive, dependable and reliable. He is a true professional in his communication, listens to any and all questions, and providing clear and concise answers. He also is very mannerly and courteous both during phone calls and while fixing the computer at one's home. I highly recommend Brian at Insight Computer Consultants!
Katherine M.
May 2015
Brian, the owner of Insight, was very responsive to our request for service. He promptly came to our home, reviewed our needs, and took our computer to his business to complete the work. He remained on call while he worked on our computer, answering any further questions and requests we had. He called to ensure we would be home when he was finished to schedule a time to return our computer. He returned our computer, and stayed until the computer was set up again and operating. He also reviewed the variety of anti virus methods, and provided his professional opinion for selecting an appropriate program. He also returned to us the corrupted disc drive that he had replaced, so we could secure it. Brian was extremely courteous, and maintained a professional approach during the entire time we utilized his Insight computer services. We highly recommend him to others.
Licensing
State Contractor License Requirements
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FAQ
Insight Computer Consultants is currently rated 4.9 overall out of 5.
No, Insight Computer Consultants does not offer free project estimates.
No, Insight Computer Consultants does not offer eco-friendly accreditations.
No, Insight Computer Consultants does not offer a senior discount.
Yes, Insight Computer Consultants offers emergency services.
No, Insight Computer Consultants does not offer warranties.