We are a company that provides outdoor services related to landscaping. We have a Caterpillar 277B workhorse for all heavy work needs from installing mature trees to lot clearing and stump removal. We have dedicated crews that each have their own focus be it tree and lawn maintenance, irrigation work, or unique specialized projects.
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"As we are still in correspondence to resolve the issues with our limited involvement with the project. we have brought in experts in the field of growing sod, and their determination is poor maintenance practices( which was determined by the sod farms manager) . We only provided the installation. We did not grade the lot, nor irrigate or landscape the lot. The job was done at speed due to the last minute awareness due to a change over in project managers. It had to be done to receive the CO of the home. We were notified of the job and given a short window of completion. We completed the job within the same week. We were offering free maintenance to the home owner including fert pest, as well as mowing to get the lawn back in shape. It has also been brought to our attention the sod was not cut in a uniformed fashion. we are working with the sod farm as well. Grass is still alive and green. As documented in the above complaint.... uneven surfaces... this would be a grading issue, or possibly the sod was not cut right. since we are neither contractor we are doing our best to resolve the matter"
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