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AAA THOMPSON'S SEPTIC INC
Excavation Major Grading or Resloping, Septic System - Install or Replace, Septic System Repair,
About us
AAA Thompson's Septic Inc
Business highlights
43 years of experience
Services we offer
Septic Tank & System Cleaning, Septic Tanks & Systems
Reviews
4.833 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 0% | ||
| 3% | ||
| 3% |
Showing 26-33 of 33 reviews
Charles C.
Feb 2013
The young lady who politely took my call immediately notified the crew. They arrived soon afterward, and were obviously very experienced and qualified. My husband and I were reassured when we talked with them about the clogged septic tank. They were prompt, conscientious, and worked efficiently to clean the filter and pump the tank. They also told us one of the pipes was too long and should have been cut off by the plumbers who installed the unit. At no extra charge, they fixed this additional problem! We felt very relieved and confident that everything was OK.
Response from AAA THOMPSON'S SEPTIC INC
"We were happy to hear you were so pleased w/ us. You can pay us no higher honor than to refer others to our company. This is where we get most of our business...satifsfied customers' referals. We appreciate YOU that you were willing to take the time to write such a lovely review. May God Bless You & Yours, Sondra Thompson"
Lorinda A.
Mar 2012
The woman, who answered the phone, was very helpful. She explained exactly what was going on with our system and what we could expect next. She recommended that we get service immediately, which made perfect sense. Someone was out that very afternoon to empty our two septic tanks and inspect them. They gave us a list of does and don'ts for the next week and then for the rest of the year. They recommend that we get regular septic care.
Peter M.
Jan 2012
Called to have septic inspected thinking I had a major problem on my hands. From the first phone call they were very friendly and gave me all the information I would need if there was a major problem that needed fixed. They came the next day exactly when they said they would be there. When they worked they told me what they were doing and what they thought was the problem was. When they found the problem they told me how to prevent it from happening again. Luckily it was not a major fix.I will never call anybody but AAA Thompson's Septic Inc.
Erin R.
Dec 2011
Things went well, I was treated with respect and both Thompson Sr. and Jr were very helpful. My only disappointment thus far is that they were supposed to get back to me w/in 24 hrs of the initial pump-out to provide a quote for the repairs required to my system and they didn't call back. While AAA Thompson's charges about $100 more for a pump out than 3 other places I called, and the two other companies I used previously, the extra money was well worth it because of the quality of service and the fact that they have so far saved me from having to replace my septic system.
Sandra T.
Dec 2011
Considering I had a septic tank backing up...it went very well. They are true professionals!
Response from AAA THOMPSON'S SEPTIC INC
"You are very kind, Thank you for time and comments. Of course, it's always nice to be appreciated:) God Bless, Sondra L. Thompson"
Marcia D.
Oct 2011
AAA Thompson Septic, Inc did a wonderful professional job. Hope to never have a problem that would require me to call them again, but they will be who I call if the need arises.
Response from AAA THOMPSON'S SEPTIC INC
"We hope you have no septic troubles, for sure. Though it's important to remember, in order to keep from having problems you should always do "preventative maintenance." You want to keep your own septic pumped at least once every 3-5 yrs., optimally every 2-3 yrs, and rentals EVERY year. People who practice such maintenance are much less likely to have need of us doing the 'big stuff'' like adding drain lines. Good luck with your new home! God Bless You & Yours, Sondra Thompson"
Clarke D.
Aug 2011
We were certainly happy for the rapid response, and resolution of our septic problem.
Response from AAA THOMPSON'S SEPTIC INC
"We, here @ AAA Thompson's Septic Inc, appreciate when a customer takes time to let us know how we are doing (in this case letting others know, as well). Having served our community for almost 30 years, the bulk of our business has come from "word of mouth". Unfortunately, though, the only way people would hear about us was by a friend, family member, neighbor, or by someone else we'd serviced. This forum, however, let's "everyone" benefit as if they were referred by someone they actually knew! Awesome:) Thanks for telling everyone about us & and the great review! Sondra L. Thompson"
Barbara K.
Aug 2011
Did a great job; also explained to me what I needed to do as a homeowner.
Response from AAA THOMPSON'S SEPTIC INC
"Wow:) What a review! It's nice to be so appreciated & that you would take time to post your experience for others to benefit. Two of my favorite sayings: "Integrity is what you do while while you think no one is watching" & "Why strive for GOOD when EXCELLENCE is an option?" These are great philosohies we employ everyday in our business, and it shows in this excellent review. Thanks & God Bless! Sondra L. Thompson"
Licensing
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FAQ
AAA THOMPSON'S SEPTIC INC is currently rated 4.8 overall out of 5.
No, AAA THOMPSON'S SEPTIC INC does not offer free project estimates.
No, AAA THOMPSON'S SEPTIC INC does not offer eco-friendly accreditations.
No, AAA THOMPSON'S SEPTIC INC does not offer a senior discount.
No, AAA THOMPSON'S SEPTIC INC does not offer emergency services.
No, AAA THOMPSON'S SEPTIC INC does not offer warranties.