Elite Lifestyles Of Florida Inc

Took much longer than promised. Work stopped every time they had a larger job to do some where else (or else had another reason never explained)? Windows were inferior and fogged up (double panes) just as our "life time warranty" with Elite ended (surprise) and the window manufacturer went out of business. Elite also was non-responsive to our attempts to rectify the matter until it was so late that it was too late. Elite does have many excuses for the entire matter - change of leadership, secretary who was fired, it's all the fault of the manufacturer - which does not explain it all. We finally hired Chill Outback who did the job over for less and did a much superior job! Bugs no longer enter at will. Heating issue is resolved, much cooler room. Room is now livable.

We signed contract with Elite in Sept. of 2012. What was purported to be a six to eight week project turned out to be more than five months. The quality of the materials is excellent. The workmen were knowledgable and courteous... when they would show up!!! One problem was that they would come to work one day, then we would not see them for two weeks! We know that the problem was not the workmen, but was resultant of poor management. It seems that so many jobs were scheduled that crews were bounced from one project to another. Once the work was completed, it was as if Elite ceased to exist. We experienced a leak early on which was repaired quickly. We experienced another leak in Sept. of 2013. Numerous calls were made to Elite with no answer or returned calls. Personal visits to Elite's facility in Oxford revealed that the only persons on premises were there to answer phones. Even calls to the owner's wife were unsuccessful in gaining results. Finally, in Feb. 2014, were we able to reach the owner (Rudy), and were successful in getting the needed repair. Conclusion: Material and workmanship were excellent. Communication nonexistent . Lifetime warranty , to be seen. Recommendation... NOT ON YOUR LIFE!!!!!!!!!!!!!!!!!!!!

Overall it was a pleasant experience. All workmen were punctual, polite, professional and kept the area clean of debris and were careful not to damage any landscaping. When I had questions they were promptly addressed and any issues resolved.