Supreme Steam Restoration Services

Very professional. The carpets were beautifully done, perfect. I would hire them again and recommend them. Just the nicest people. Kim Long

Highly recommend them for any of your carpet cleaning needs... Outstanding results at a reasonable price... Really no need to shop around as they will most surely exceed your expectations.

On time. Friendly. Made sure you were satisfied before leaving

Quick and very efficient. Complete explanation of the process.

They did a very good job cleaning the carpet on my exterior porch and furthermore went above and beyond their normal duties to help me with the project. I very much appreciate it Jillboles.

Very pleased.

said that he had a bad experience

They were great guys! They did a wonderful job and very quickly. The carpet looks almost new now.

Responsive, cleaned furniture in a resident's ALF apartment. Excellent cleaning, staff great to work with.

Great customer service, got my couches to look brand new!!

Not what I expected nor what was promised. They came back to clean again and it still needs work. The job may be to difficult for them. If they cannot clean it up then I cannot use them again nor recommend them.

Pierre did a great job cleaning our sofas. He was very knowledgeable as I asked him about other areas I would like to have cleaned in the future. In addition he was just a great person to work with. Will hire Supreme Steam in the future to clean other areas in the future.

They did a terrific job on our floors. People visiting the house have asked how we got our tile and grout so clean. They were on time, thorough and personable.

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Excellent service & Pierre did a fantastic job! My carpets have never been this clean. I would recommend them to anyone and will use their services again!,

Carpets, furniture and 18x18â tiled back porch were cleaned, sanitized, sealed and /or Teflon protector applied. Excellent job, looks and smells wonderful and the care taken was superb. Pierre is definitely a pro, kind, respectful, and does a job way above and beyond that of other companies we previously used

Very professional! Tamy booked our cleaning, explained what they would do and made us comfortable with our upcoming appointment. Pierre was on time,; explained what he would do, answered all our questions and did a fantastic job. We are very happy with our experience.

I was looking for carpet cleaning for a large family area, quite dirty, and 2 bedrooms. As I was googling Tammy called me and was very pleasant. We spoke about what I needed and my son was also on the call since he was paying for this also. She quoted me $80 for the large room and $50 for one and $40 for the other. My son explained that the one room was quite dirty and the others were normal wear dirt. She assured us that it would not be 100% but it would be 99.5% (Her exact words) On Friday night I called to verify if I needed someone there to help move furniture or did we need to move it ourselves beforehand. I was assured that the guys would move the furniture with something they would put under the legs. All would be good and we would not need to help with with anything. At this time I also changed the time and she said the guys would love that. At 12;20 the one technician showed up. When I asked about the other guy, he said one person is better I make more money. He walked the rooms with my son, and when they got to the large family room, they discussed how dirty and it would be $45 more. We agreed because we needed this done and I did have faith in Tammy. When he was finished in about an hour and 20 minutes, after I was told it would be about 2 to 2.5 hours, my son walked with him and at that time the carpet was quite wet but the large room looked better, maybe 80% better. After going into the bedrooms, that were very wet, it looked better but figured once it dried it would be good. I went in to my wet room later that evening and shut my door. The tech did not even close the door or move my 12 inch square lamp to clean. My half of the room still had some stuff on it as if it was not vacuumed. On Sunday, we moved my dresser out of the room since we are moving, and it had never been moved, You could see the square around it. My son also had issues that he was not pleased with. Very disappointing since we upped the tip based on what we quoted. Called Tammy today and she said she never said or forgot to tell us that they do not move furniture in bedrooms. What? When asked about the 2nd guy, I was told it was supposed to be her husband but he got ill on Friday night but during either Friday night or Saturday conversation she did not mention that. Very disappointed since I had planned on using them at 2 other homes. The reason for my call today to Tammy was to let her know how unhappy we were and I would not be recommending their service. I got nothing but excuses and she was very defensive. I guess since they called me, I should have known better but I felt I could trust Tammy. Never again. Another tip, Do not get your carpets cleaned on football Saturday.

Lost my winning streak with this disastrous experience. The project was for 2 small, occupied bedrooms. As expected, when the Tech left (30 minutes from door to door), the instruction was to run the A/C for 2-3 hours because the carpet was damp. About 2+ hours later, I entered the MB to change clothes for meeting friends. To my horror, the carpet was not damp but close to saturated. I grabbed a large can of Lysol and emptied it on the carpeting, got dressed, and left as planned, making sure the A/C would remain running, and turned both ceiling fans on high. When I returned around 8:00, the carpet was what I would describe as Super Damp. It was impossible to sleep in either bedroom because my A/C had the house down to 69 degrees and I needed the fans to remain on high. Ended up sleeping on my couch (trying to I should say), until about 4:00 in the morning when I adjusted the A/C fan in an attempt to get some proper rest. The next morning before leaving for work at 10:00, I went to CVS and purchased a box of Carpet Fresh laying down a thick layer in the rooms. That evening I vacuumed and by this point, the carpet was dry enough to turn off the A/C. There were other unpleasant surprises, but I will leave those alone for the time being, although I did share them with Tammy when I called her on Thursday morning. She apologized for my horrific experience and told me she would speak with her husband, then call me back. It is now Sunday and I am still waiting for that callback. I am so sorry this happened, especially since I have two more projects I need help with --one here in my Orlando home and one on my Arkansas property. I do not know when these other Reviews were written, and whether or not you ever print any negative comments. But, I am Not A Fan, for obvious reasons. Thank you for taking the time to read this.

Pleasant and capable operator (Pierre.) All went well.

Great Experience and did a great job cleaning my tile floor, also cleaned a couple of area rugs as well.

Very professional, fast and affordable.

Excellent service.

Great experience! On time, highly responsive, did a great job cleaning couches. Would highly recommend!!

They were very professional