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Mr. Appliance of Orlando

4.7(
22
)
Clothes Washer or Dryer Repair or Service, Oven or Stovetop Repair or Service, Refrigeration System - Install or Replace - For Business,

About us

We are a Family Owned and Operated Residential and Commercial appliance repair company. Licensed, Insured and Bonded, we repair all makes and models regular and high-end home and commercial appliances, we also provide dryer vent cleaning as an added service, when repairing your dryer. We have very competitive pricing. Our service professionals are background checked and drug screened. They arrive in uniform, in a wrapped van, with a name badge. You'll receive a confirmation email the evening before your appointment, with a 2-hour window, and a picture of the tech that will be coming to your home. Our goal is to provide Same-Day or Next-Day service and to create a great customer experience you'll want to tell your friends and neighbors about. We give a one year guarantee on all of our work as well as the original parts we use. We also handle specialty items like wine coolers, ice machines, gas BBQ grills and several other items.

Business highlights

10 years of experience

Accepted Payment Methods

  • CreditCard
Reviews
4.722 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
5%
2
5%
1
0%
Write a review
Showing 1-22 of 22 reviews
Reed C.
Jul 2022
2.0
$30,200
Technician did a good job. As the $302 bill seemed rather high for 35 minutes, I requested an itemized bill but technician said the price is what his office provided to him. When I called the office, the office manager would not provide a break down of labor, parts, etc. Any other service company I have worked with has been transparent in providing this information. Will not use the company again unless the bill can be itemized.
William T.
Jul 2022
5.0
Yes, I recommend this pro
$11,900
Went great. Tech’s we’re super friendly and knowledgeable! Turned out the repair would cost about as much as a new dishwasher so we opted to replace instead of repair.
Tori B.
Apr 2022
5.0
Yes, I recommend this pro
$9,500
It went fine they were very helpful, professional and very knowledgeable.
T T.
Apr 2022
5.0
Yes, I recommend this pro
I was happy with the service they provided when they came out and check my oven. They were on time.
Amy A.
Feb 2022
5.0
Yes, I recommend this pro
$40,000
Tony was amazing! He was able to even diagnose and come back to repair the same day! My husband loved that Tony showed him a trick to keep our stainless appliance clean as well ?
Anne G.
Feb 2021
5.0
Yes, I recommend this pro
Both performed well.
Theresa K.
Nov 2018
5.0
Yes, I recommend this pro
Joe & Gino did a great job, had a few bumps but they got the appliances installed, great team, would call them again and would highly recommend them
Jennifer D.
Jul 2018
5.0
Yes, I recommend this pro
great customer service, job completed quickly and efficiently
Jennifer M.
Jun 2018
5.0
Yes, I recommend this pro
$26,000
Raul came over to assess the next day, and immediately confirmed it was the plastic part behind the drum, which it rotates on. Apparently this is a common problem with Samsung driers, and he called the office to have them rush shipment of the part. He was able to come over and fix it the very next day, in less than 1/2 hour, and put the broken part in a little bag for us to hold on to. The office sends great little text messages letting you know the technician is on his way, with a smiling photo of him standing in front of the truck.
Terry B.
Apr 2018
1.0
No service was provided...the don't come to 32708.
Response from

"Dear Mr. [Member Name Removed], I'm very sorry to hear about your resent experience. Since we are a franchise and Mr. Appliance of Orlando is one of the Central Florida Mr. Appliance's. We are legally bound to only service within our Territory Zip codes. At the moment of your request we did not have authorization to perform work in [Member Information Removed]. It's not that we did not want to have our technician go fix your dryer, we had restrictions from servicing that location. One of the reasons our booking department asks for your Zip Code first is to ensure we can service it. I wish we could have added your Zip code sooner and be able to avoid this situation, however id like to inform you that we have recently received the approval to service [Member Information Removed] and hope you will consider calling on us for any of your appliance needs. My sincere apologies for the inconvenience. Gino Sutera Mr. Appliance of Orlando"

Chris E.
Jan 2018
3.0
Yes, I recommend this pro
Didn't have the part the first time. Had to come back after a few days with the part.
William C.
Dec 2017
5.0
Yes, I recommend this pro
he was very professional. examined the machine and pointed out both the bigger and issues and smaller problems that were part of the decision to replace the unit.
Response from

"We’re very happy we could be of service and hope you’ll call on us again in the future."

Richard D.
Apr 2017
5.0
Yes, I recommend this pro
$25,000
Well done. Fast. Quality repair.
NORMA F.
Apr 2017
5.0
Yes, I recommend this pro
Great. Could not have asked for better service. He was very helpful, explained everything.
Tim N.
Oct 2016
5.0
Yes, I recommend this pro
$8,900
Excellent. The technicians were on time, highly personable, and explained the issues. With our dishwasher, he advised against a repair and said we should live with the issue until the machine failed then replace it - due to the cost of the repair. With the refrigerator, he presented a very low cost and effective repair that saved us buying a $150 replacement part without compromising the effectiveness of the unit at all. We are thrilled with them and exclusively call them for any appliance repair.
Response from

"We're very happy you were satisfied with our technician's work. It was a pleasure serving you. Thank you for taking a moment to give your review."

NORMA F.
Oct 2016
5.0
Yes, I recommend this pro
$15,000
Awesome service by Raol. Unplugged drain, checked all freezer components, cleaned inside of freezer compartment. I called at 930 am, arrived at 1230.
Response from

"We're so happy to be of service and thrilled you were satisfied. Thank you for taking the time to share your review."

Maria T.
Sep 2016
5.0
Yes, I recommend this pro
It went really well! They are amazing! Very courteous, punctual, & very respectful.
Response from

"So happy we could be of service. Thank you for taking the time to give us this awesome review."

Kenneth S.
Sep 2016
5.0
Yes, I recommend this pro
unknown
Response from

"Thank you so much for taking your time in giving us this review. A working appliance and happy customer is always our main goal. Thanks again."

Michael P.
Aug 2016
4.0
Yes, I recommend this pro
$23,100
On time,  found the problem and scheduled for the next day.  But, received a call later that day and said they could finish right away.  Wasn't expecting service this good but I truly appreciate the efforts.  Would highly recommend Mr. Appliance to anyone needing service for their appliances.  Will definitely call them in the future.  Good job Joe and Felix!
Response from

"We're glad we could be of service. Thank you for the review."

Chris C.
Jul 2016
5.0
Yes, I recommend this pro
$7,900
The technician Joe Sutera was at my residence for an evaluation of my dryer that has seized to work. Joe had the best demeanor that I have come across in a very long time, his professionalism and true friendliness' was a pleasure. We have a screened in porch that is next to the laundry room which is a confined space besides this being Florida hot and humid around 95 degrees, not a pleasant working environment. Never a complaint from him. He explained the problems that were at hand, also being very knowledgeable about his findings. After joe left I called his boss to let them know how lucky they were to have such a great employee and that he should be commended for a job well done.
Response from

"Thank you for taking the time to give us a review. We hope to be of service in the future."

Arthur F.
Jun 2016
5.0
Yes, I recommend this pro
$65,000
It took a few calls to find a repair company that would work on the small commercial grade refrigerator I have on my back patio, but Mr Appliance was ready and willing to take on the repair.  Joe S. from Mr Appliance called me just before the late Thursday appointment to confirm and was spot on time with his arrival.

After a short diagnosis he was able to identify the problem and ordered the model specific parts needed to complete this repair. He also took a moment to explain what the repair involved and to point out other potential problems with a previous repairs (like a low quality valve type that is known to leak).

The parts arrived on Monday and by Tuesday mid-day Joe S. from Mr Appliance had the parts installed and the fridge was running ice cold once again.  The repaired/replaced copper tubes were clean and straight with nice soldered connections. And he even took the time to lubricate the door seal so it did not bunch up on the hinge side when closed.   

Thanks Joe
My fridge is running ice cold again.
Arthur
Response from

"Thank you so much for such an awesome review. I'm so glad we could be of service and we look forward to helping you again in the future. We feel very fortunate to have customers like you. Thanks again."

Brian W.
Jun 2016
5.0
Yes, I recommend this pro
$20,000
Our technician, Joe, was super friendly, honest and knowledgeable, and only charged me for the parts that were needed for the repair, even though the first part that he installed wasn't the one that needed to be replaced. Joe is very friendly and personable. Every time I wa given a two hour window for him to arrive, he was there on time.
Response from

"Thank you for the kind review. I'm so glad we could be of service and we look forward to helping you again in the future."

Becky F.
Jun 2016
5.0
Yes, I recommend this pro
$15,000
Excellent dishwasher now works
Response from

"We sincerely appreciate your business and thank you for taking the time to give us a review."

Sara C.
Apr 2016
5.0
Yes, I recommend this pro
$15,000
They were awesome!  They brought their own doormat even!  Put on shoe covers to protect my floors, even though they didn't need to.  The were quick but thorough, and left things cleaner than when they got here!
Response from

"Thank you so much for taking the time to give us your review. I'm glad we could be of service and hope you'll call on us again in the future."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Mr. Appliance of Orlando is currently rated 4.7 overall out of 5.
Mr. Appliance of Orlando accepts the following forms of payment: CreditCard
No, Mr. Appliance of Orlando does not offer free project estimates.
No, Mr. Appliance of Orlando does not offer eco-friendly accreditations.
No, Mr. Appliance of Orlando does not offer a senior discount.
No, Mr. Appliance of Orlando does not offer emergency services.
No, Mr. Appliance of Orlando does not offer warranties.

Contact Information

100 ALEXANDRIA BLVD, Oviedo, FL 32765

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