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LOWE'S

Carpet Installation, Hardware & Home Improvement Stores, Doors,
Reviews
4.124 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
13%
2
8%
1
4%

Filter reviews by service

Showing 1-24 of 24 reviews
Michael N.
Mar 2023
1.0
Window Service
$33,000
I have been a loyal Lowe's customer for over a decade. They were always my go-to whenever I needed anything for the house. I wish I could give them -5 stars for the experience I have had with my windows and sliding doors. DO NOT USE THEM!! Lies, incompetency, disrespectful reps, and no sense of customer service. I could go into the details, but I would be writing for hours if I did. Bottom line, I ordered my windows and two sliding doors in Aug. '22 and I today received a notice the installer can get me on their schedule at the very end of April '23. I had to say that didn't work because we were having our first child that same time. Put that into perspective, Lowe's I hope you care to read this, my wife who got pregnant the in Aug '22 (same time we placed the order for the windows), will have gone through her entire pregnancy when the windows and doors would be installed. And yes, we have been paying on our order since it was placed. There is a plethora of more details I could s*** out on here, but I want whomever that reads this to hopefully understand that Lowe's is Ovideo is awful, my sales rep is a liar and very disrespectful, and you will not be taken care of. -5 STARS!!

TOM P.
Jun 2016
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
unknown

Martin M.
Feb 2016
4.0
Flooring
Yes, I recommend this pro
We ended up using them because they were able to get the entity we wanted. People that we had contacted through Angie’s List were not able to get the particular product that we wanted to use. They were very good, but they did not have the product we needed. They did give us estimates that were pretty good. I was very pleased with the subcontractor they used for the installation. Everybody was efficient, seemed trustworthy, and very knowledgeable about the installation process.

Natalie W.
Nov 2015
3.0
Carpet Installation
Yes, I recommend this pro
unknown

Diane A.
Aug 2015
3.0
Insulation
I thought they were too expensive.

Kara B.
Jan 2014
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$5
Was just to get adiscounted gift card and all went as described.

Gary C.
Dec 2013
5.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$10
Great job!!!

Barbara S.
Aug 2013
4.0
Hardware & Home Improvement Stores
Yes, I recommend this pro
$1,000
They have good customer service and they usually have what I need.

Scott K.
Apr 2013
3.0
Carpet Installation
The follow up was not good so we ended up not using them. The experience was not that great. They were not that knowledgeable. It was a lot of bait and switch. They lacked professionalism. We were overall disappointed with their quote.

George A.
Aug 2011
5.0
Kitchen and Bath Remodeling
Yes, I recommend this pro
I felt the price was reasonable. I went with them because I felt like they would back up their work and they would always be there. I wouldn't have to go chasing anyone to resurrect a problem I'd have. Everything's guaranteed for a year. I just went with them based on what I know about Lowe's. The job was perfect, but it was good. I'm sure I could have gotten it cheaper but I don't know whether that would have been the right thing to do.

LUANNA W.
Jul 2011
3.0
Carpet Installation
$25
It was okay, but they actually charge you for an estimate which I didn't like too much. They charge to have someone come out as a service fee. I ended up not using them.

DON C.
Jun 2011
5.0
Carpet Installation
Yes, I recommend this pro
$2,000
The job they did was satisfactory, nothing exceptional. I just went to Lowe’s, but nothing inspired me to go there. I had not found them from Angie’s List.

THOMAS M.
Oct 2009
5.0
Carpet Installation, Doors
Yes, I recommend this pro
$400
We were looking to have a storm door installed at the front door. Larson was a highly rated brand and Lowe's sells Larson doors. We went to Lowe's in Oviedo a week ago and ordered a storm door plus installation. The door was on sale. We saved $30. The installation was $99 plus another $27 to modify the exterior frame. We expected the extra $27 charge. A lady called us to confirm when the measuring guy was coming. They called again to confirm the installation date. The installer, Darryl did a great job and the door fits perfectly. It took him just over an hour to do the job.

Steven M.
Sep 2007
5.0
Carpet Installation
Yes, I recommend this pro
$3,000
I was pleased with the help I received when buying my carpet and the company that they hired to do the install was great. They were very helpful in making the carpet selection and I was very pleased with the price.

Homeowner
Mar 2006
4.0
Window Service
Yes, I recommend this pro
$2,500
I WAS REALLY HAPPY WITH THE INSTALLERS AND THE INSTALLATION THEY DID. THE INSTALLERS WERE GREAT. I LIKE THEM, BUT THE COMPANY THAT MANUFACTURED THE WINDOWS KEPT SENDING US DEFECTIVE WINDOWS. WE HAD TO KEEP GOING BACK AND FORTH WITH THAT.

Homeowner
Mar 2006
5.0
Doors
Yes, I recommend this pro
$600
ONE OF THE PRICES WAS A REALLY GOOD PRICE. WE LOOKED AT SOME OTHER COMPANIES, AND THEY WERE A LOT HIGHER. THE GUY CAME IN, INSTALLED THE DOOR, AND HE DID A REALLY GREAT JOB. IT LOOKS TERRIFIC. THEY DID IT REALLY QUICKLY. NOTHING IS BROKEN YET. THAT'S A BIG PLUS.

Homeowner
Mar 2006
4.0
Flooring
Yes, I recommend this pro
$2,600
AS FAR AS RESPONSIBILITY, THEY TOOK CARE OF EVERYTHING. IT'S HARD FOR ME TO GIVE ANYONE AN A BECAUSE YOU HAVE TO REALLY BE EXCEPTIONAL TO GET AN A IN THIS WORLD.

NORMA V.
Jan 2006
4.0
Greenhouse and Nursery Service
Yes, I recommend this pro
$59
I always buy all my landscaping materials here, the quality of the plants are great, but they don't have enough help on the floor, the young employees are not eagle to help. Had to leave once without the mulch I needed because there wasn't anybody to put in my car.

STEPHANIE J.
Nov 2005
2.0
Drywall Service
$1,250
IT WAS AN EXTREMELY LONG WAIT! THE SERVICE AGENT THAT WAITED ON US LEFT THE BUILDING AS WE WAITED IN EXCESS OF TWO HOURS. IT WAS NOT A GOOD EXPERIENCE!

VILMA L.
Sep 2005
5.0
Ceiling Fan Service
Yes, I recommend this pro
$350
THE DELIVERY TIME WAS PROMPT, THE SERVICE PERSON WAS VERY COURTEOUS AND NEW HIS JOB. HE WAS VERY CAREFUL WHEN TAKING DOWN THE FAN, AND MADE SURE WE WHERE PLEASED WHERE HE INSTALLED THE FAN.

DIANA M.
Sep 2005
5.0
Ceiling Fan Service
Yes, I recommend this pro
$128
THE NEW FAN IS VERY ELEGANT AND HAS 5 BLADES. THE BLADES ARE REVERSIBLE, AND THE HARDWARE IS A BRUSHED BRONZE. THE INSTALLATION WAS EASY AND STRAIGHT FORWARD. LITTLE FUSS AND VERY LITTLE MESS TO CLEAN UP.

DIANA M.
Sep 2005
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$859
THE STAFF WAS VERY KNOWLEDGEABLE, AND INFORMATIVE WHEN IT CAME TO FINDING THE RIGHT PRODUCT TO MEET OUR FAMILY NEEDS. THEY ALSO HELPED US PICK THE RIGHT PRODUCT ACCORDING TO THE ROOM IT WAS GOING IN. THEY WERE FAST, PROFESSIONAL AND DID A NICE JOB.

NANCY M.
Aug 2005
4.0
Countertop and Backsplash Service
Yes, I recommend this pro
$10,000
ALLMEASUREMENYTS WERE TAKEN PER SUB CONTRACTOR THAT WOULD BE INSTALLING NEW COUNTERTOPS. ISLAND PIECE WAS FINISHED INCORRECTLY-IT HAD TO BE REORDERED. THEY MADE IT GOOD W/IN A FEW DAYS. PROBLEM WITH WHO WOULD INSTALL HOLE INSINK FOR DRINKING FAUCET-PLUMBER OR COUNTER PEOPLE. SINK WAS BROKEN IN HALF WHEN BOX OPENED-THIS HAD TO BE RETURNED. COUYNTERS TRUNED OUT BEAUTIFUL/ EASY TO TAKE CARE OF AND MAINTAIN. WOULD USE LOWE'S AGAIN SINCE IT IS A ONE STOP SHOP.

DOUG R.
May 2005
2.0
Countertop and Backsplash Service
$2,955
I WAS NOT VERY PLEASED WITH THE COORDINATION OF ALL OF THE SUBCONTRACTORS INVOLVED IN THIS PROCESS. THEY CONTACTED ME, RATHER THAN LOWES, ON NUMEROUS ISSUES.

KATHY F.
May 2005
3.0
Carpet Installation
Yes, I recommend this pro
$1,650
CARPET WAS GREAT BUT IT WAS WRONG CUT AND THEY HAD INSTALLED THE WRONG CARPETS IN WRONG ROOMS AND ALSO THEY HAD TO BACK ORDER CARPET, SO THEY HAD TO DISCOUNT THEIR ERROR

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

LOWE'S is currently rated 4.1 overall out of 5.

Monday: 6:00 AM - 9:00 AM Tuesday: 6:00 AM - 9:00 AM Wednesday: 6:00 AM - 9:00 AM Thursday: 6:00 AM - 9:00 AM Friday: 6:00 AM - 10:00 AM Saturday: 7:00 AM - 9:00 AM Sunday: 8:00 AM - 8:00 AM

No, LOWE'S does not offer free project estimates.

No, LOWE'S does not offer eco-friendly accreditations.

No, LOWE'S does not offer a senior discount.

No, LOWE'S does not offer emergency services.

No, LOWE'S does not offer warranties.