Heritage Constr & Roofing

Make no mistake that Heritage, by far, been the worst company we have ever had to deal with. Beyond the fact that they are signing contracts and demanding more money and then resorting to threats, they have absolutely no business sense or respect for costumers. We had to call our insurance company saying that they were demanding more money for work that was not authorized. We would send letters and call them repeatedly to fix issues and they would turn around and say that they never received either. We believe that they have no idea what is happening from day to day. We have dealt with never dealt with this level of incompetence. Danny Covelli, the person that we dealt with, even admitted on several occasions that the office is poorly run and that they have no communication within the company or with customers. He further stated the he has spoken to the company about this issue on more than one occasion and has gotten nowhere. He stated to us that the reason that it took five times to get the roof to pass inspection is that the inspector was picky. The fact is, they didn’t show up for the first appointment, they didn’t have the paperwork for a couple and they simply didn’t do the work for the rest. The damaged that they caused around the house and the process to get it all fixed has been painful. It still isn’t finished five months later. They have an excuse for everything. They didn’t rip the screens—even though there is roofing material sticking out of the screens. They didn’t damage the lawn—even though we have pictures of their equipment sitting on our lawn for days. Please look at the other reviews stating the same issues that we had and save yourself a lot of grief. Dealing with a company that has questionable business practices isn’t worth the headache. We wish this company luck in the future as they will need it with their own employees questioning how it is run. Hopefully the owner learns quickly that a call and an apology goes a long way.