Founded 1975 • With Angi since April 2005
Dial Septic - located in Oviedo Fl.
Verified Reviews
Showing 1-25 of 78 reviews
Steve S.
11/22/2019
Marshall W.
06/11/2019
Dial septic did the septic inspection on the home we purchased 2 years ago. We recently sold that home and the septic inspector found a second septic tank that was full of tree roots. We had to take $1900 off our sale price to pay the buyers to fix it. The second septic tank was not even on the report! I left a message before we closed on the sale of that home and no one even called me back!
Description of Work
Septic inspection
Category
septic tank
Randolph B.
10/16/2018
I called the large local company named Brownie that I spent a LOT of money with to have a complete system installed 5 years ago- and they never called back. I guess when I told them I had already had a system installed they saw no upsell and didn't want to be bothered. Dial Septic scheduled me in same day and arrived exactly on time. It was the end of the day, and the truck ended up being full, so they arrived as their first stop in the morning to complete the pump down and cleaning. They explained the filter and how to clean it, which the intstallers did not do. Plus, their cost was a full $75.00 cheaper than the other company. I'm sold.....! Great job from an honest local company.
Description of Work
Septic Tank Pumping
Category
septic tank
Timothy A.
10/09/2018
Using Angie's List, I found and then contacted three vendors for doing septic tank service on a Monday at 8 am. Within less than one half hour, I received a call back from Dial Septic Tank Service located in Oviedo FL. I was contacted by Debbie who has excellent phone skills! Fortunately, a service truck was nearby--and she was able to work me in within the hour. Before the morning was over, my tank was pumped out and the lift station pump was replaced. All work performed by the techs was done professionally and in an open manner for me to observe the work and to ask questions. All of my questions were answered completely. Dial Septic honored the advertised Angie's List coupons. I could not ask for a better experience and job! As of by the end of the day, I never did hear from the two other vendors.
Description of Work
Pump septic tank and replace lift station pump
Category
septic tank
ROSALIND B.
06/18/2018
They worked carefully and efficiently. They coordinated with Orange County's inspector to return promptly and cover the drain field as soon as it passed inspection. The damage to existing landscape was far less than we feared.
Description of Work
Dial crew installed a new drain field for us.
Category
septic tank
FRANK F.
01/12/2018
JAVIER C.
10/26/2017
Amy F.
09/27/2017
Arrived with tank on truck unable to pump entire septic tank. Stopped pumping when their tank was full and said it was okay to leave a few inches of sludge (which I have researched to not be ideal). Because of full tank, fecal matter and sludge in hose did not enter tank and was released all over lawn and sidewalk. We had to shop vac and dispose on lawn and pressure wash and bleach sidewalk. When advised company was told they would send the tech back out but we had already completed most cleanup. My advise is - don't let them make you the last customer of the day!
Description of Work
Pump septic tank
Category
septic tank
Service Provider Response
Hi [Member Name Removed], As you can see we have almost ALL good reviews and always try to do the best job possible. It is unfortunate that this happened and it was not correct. As you referenced, we offered and did come and rectify the problem. We came back and pumped what the driver left and we would have done the clean up as well but as you said you had already done it. We apologize that you are still dissatisfied. What happened at your home is not our standard of doing business or leaving customer's grounds, this was a bad decision by the driver and not handled correctly at the time. We did our best to rectify this to your satisfaction. Your husband actually even called after our driver was finished correcting the issue to let us know that all was good. We apologize that you are still unhappy. That is very unfortunate and not what we like to hear. Sincerely Dial SepticDaniel R.
08/17/2017
Everything went smoothly. Sandy at the office answered all my questions, and scheudled the work. It was performed on time and i was very pleased with the work. The workers were professional and courteous. The price was excellent.
Description of Work
Needed new drainfield for 40 year old septic system.
Category
septic tank
amy M.
08/17/2017
Vladimir T.
07/27/2017
Thank you for doing a good job conscientiously, on time and at a reasonable price. Also, thanks for informing me of the option to reuse some of the dirt rather than simply hauling all of it away and charging me for an entire new load. Best Regards, Vladimir.
Description of Work
Septic Drainfield Repair.
Category
septic tank
carleen P.
04/05/2017
Susan D.
03/27/2017
Phil W.
11/14/2016
Barbara B.
11/04/2016
Great! Sandy is the expert on what needs to be done in order to connect to OUC sewer especially if you are outside of the city limits. Both Sandy and Debbie were very responsive to all our phone calls. The work was done professionally and they even moved the date up one day because of hurricane hermes and completed the work on the day it was predicted to hit! I would highly recommend Dial Septic.
Description of Work
Connect to Orlando City Sewer
Category
septic tank
curt D.
08/29/2016
Maha E.
08/17/2016
They showed up on time, called beforehand as promised and got the job done quickly and efficiently. I appreciate that they didn't leave the front lawn a mess. He had me flush before he left to make sure everything was running properly. I have to add I greatly appreciated how incredibly responsive they were. I messaged them within the app and they would respond back within the day.
Description of Work
Pumped septic tank
Category
septic tank
DONALD S.
05/09/2016
It went BETTER than I could have expected. They came when they were scheduled, and called when they were on their way. Everything was explained to me along with the rationale and the cost involved. Nothing happened until I said OK. I can not say enough good things about this company and EVERYONE that I came in contact with. They are the professionals we all hope we get!
Description of Work
The provider pumped the septic tank, and brought two tanks up to grade with a cover, and changed a float
Category
septic tank
Denny T.
11/19/2015
Ronald S.
05/11/2015
Spoke to Jeff over the phone. He gave me a couple of trouble shooting tips and we determined that a float switch had gone bad. Crew called and said that they could come early. Replaced the float switch and got everything working in just about 30 minutes. Price was exactly what Jeff quoted.
Description of Work
Changed out a bad float switch.
Category
septic tank
Susan R.
03/17/2015
ROSALIND B.
05/27/2014
Constance C.
04/18/2014
Jeff was our main contact and service person. He was knowledgeable, polite, prompt--all good. If he could not make an appointment, he called and let us know and rescheduled. The work was done in a timely fashion. That is really not a fun thing to have to do, but Dial Septic made it as good as it could be. The employees were efficient. They had the equipment needed to do a very professional job. Hope we don't need them any time soon again, but if we do have a problem, we will definitely call Dial.
Description of Work
Dial Septic pumped our tank and replaced our drain field.
Category
septic tank
James V.
05/13/2013
Company was able to perform the work 3 days before scheduled due to a cancellation. My tank was pumped rapidly and professionally. I would definitely recommend them to my neighbors!!!
Description of Work
Routine septic tank pump-out. \Firm was recommended by Green's Environmental which informed me that, due to the distance from Green's, Dial would probably be cheaper for me (they were)!
Category
septic tank
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