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Dial Septic Tanks Svc Inc
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall Service, Concrete Foundation Installation,
About us
Dial Septic - located in Oviedo Fl.
Business highlights
50 years of experience
Services we offer
Residential and commercial septic tank, grease trap, pumping repair & installation.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.776 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 8% | ||
| 3% | ||
| 1% | ||
| 3% |
Showing 1-25 of 76 reviews
Steve S.
Sep 2020
Everything went great. They showed up when expected and quickly pumped out the tank. They replaced the lid and tidied up the yard after.
Marshall W.
Jun 2019
Dial septic did the septic inspection on the home we purchased 2 years ago. We recently sold that home and the septic inspector found a second septic tank that was full of tree roots. We had to take $1900 off our sale price to pay the buyers to fix it. The second septic tank was not even on the report! I left a message before we closed on the sale of that home and no one even called me back!
Randolph B.
Oct 2018
I called the large local company named Brownie that I spent a LOT of money with to have a complete system installed 5 years ago- and they never called back. I guess when I told them I had already had a system installed they saw no upsell and didn't want to be bothered. Dial Septic scheduled me in same day and arrived exactly on time. It was the end of the day, and the truck ended up being full, so they arrived as their first stop in the morning to complete the pump down and cleaning. They explained the filter and how to clean it, which the intstallers did not do. Plus, their cost was a full $75.00 cheaper than the other company. I'm sold.....! Great job from an honest local company.
Timothy A.
Oct 2018
Using Angie's List, I found and then contacted three vendors for doing septic tank service on a Monday at 8 am. Within less than one half hour, I received a call back from Dial Septic Tank Service located in Oviedo FL. I was contacted by Debbie who has excellent phone skills! Fortunately, a service truck was nearby--and she was able to work me in within the hour. Before the morning was over, my tank was pumped out and the lift station pump was replaced. All work performed by the techs was done professionally and in an open manner for me to observe the work and to ask questions. All of my questions were answered completely. Dial Septic honored the advertised Angie's List coupons. I could not ask for a better experience and job! As of by the end of the day, I never did hear from the two other vendors.
ROSALIND B.
Jun 2018
They worked carefully and efficiently. They coordinated with Orange County's inspector to return promptly and cover the drain field as soon as it passed inspection. The damage to existing landscape was far less than we feared.
FRANK F.
Jan 2018
Very professional. Fair price and did not try to upsell us for services not needed. Have recommended them highly to others
JAVIER C.
Oct 2017
Great! Very professional, did a great job and left it better than it was before - small touches like carefully guiding pump wires, placing plastic over tank lid to prevent dirt falling in and making it easy to locate next time.
Amy F.
Sep 2017
Arrived with tank on truck unable to pump entire septic tank. Stopped pumping when their tank was full and said it was okay to leave a few inches of sludge (which I have researched to not be ideal). Because of full tank, fecal matter and sludge in hose did not enter tank and was released all over lawn and sidewalk. We had to shop vac and dispose on lawn and pressure wash and bleach sidewalk. When advised company was told they would send the tech back out but we had already completed most cleanup. My advise is - don't let them make you the last customer of the day!
Response from Dial Septic Tanks Svc Inc
"Hi [Member Name Removed], As you can see we have almost ALL good reviews and always try to do the best job possible. It is unfortunate that this happened and it was not correct. As you referenced, we offered and did come and rectify the problem. We came back and pumped what the driver left and we would have done the clean up as well but as you said you had already done it. We apologize that you are still dissatisfied. What happened at your home is not our standard of doing business or leaving customer's grounds, this was a bad decision by the driver and not handled correctly at the time. We did our best to rectify this to your satisfaction. Your husband actually even called after our driver was finished correcting the issue to let us know that all was good. We apologize that you are still unhappy. That is very unfortunate and not what we like to hear. Sincerely Dial Septic"
Daniel R.
Aug 2017
Everything went smoothly. Sandy at the office answered all my questions, and scheudled the work. It was performed on time and i was very pleased with the work. The workers were professional and courteous. The price was excellent.
Amy M.
Aug 2017
Perfectly. On time, professional and got the work done.
Vladimir T.
Jul 2017
Thank you for doing a good job conscientiously, on time and at a reasonable price. Also, thanks for informing me of the option to reuse some of the dirt rather than simply hauling all of it away and charging me for an entire new load. Best Regards, Vladimir.
Eddie M.
Jun 2017
Did a very good job
Carleen P.
Apr 2017
Pleasant phone contact for appointment setting. Prompt arrival, efficient process, reasonable price.
Susan D.
Mar 2017
Excellent service. Technician was very professional and explained everything to us.
Phil W.
Nov 2016
The whole process went smoothly. They even pumped the septic for free during the installation. My only criticsm is that they failed to put a section of fence they took down back up.
Barbara B.
Nov 2016
Great! Sandy is the expert on what needs to be done in order to connect to OUC sewer especially if you are outside of the city limits. Both Sandy and Debbie were very responsive to all our phone calls. The work was done professionally and they even moved the date up one day because of hurricane hermes and completed the work on the day it was predicted to hit! I would highly recommend Dial Septic.
Desiree S.
Oct 2016
It went very well.
Phillip A.
Sep 2016
unknown
Curt D.
Aug 2016
They did a really good job. I was very happy.
Maha S.
Aug 2016
They showed up on time, called beforehand as promised and got the job done quickly and efficiently. I appreciate that they didn't leave the front lawn a mess. He had me flush before he left to make sure everything was running properly. I have to add I greatly appreciated how incredibly responsive they were. I messaged them within the app and they would respond back within the day.
DONALD S.
May 2016
It went BETTER than I could have expected. They came when they were scheduled, and called when they were on their way. Everything was explained to me along with the rationale and the cost involved. Nothing happened until I said OK.
I can not say enough good things about this company and EVERYONE that I came in contact with. They are the professionals we all hope we get!
I can not say enough good things about this company and EVERYONE that I came in contact with. They are the professionals we all hope we get!
Michael S.
May 2016
unknown
Warren S.
Apr 2016
unknown
Patricia S.
Apr 2016
unknown
Melba F.
Dec 2015
unknown
Licensing
State Contractor License Requirements
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FAQ
Dial Septic Tanks Svc Inc is currently rated 4.7 overall out of 5.
Dial Septic Tanks Svc Inc accepts the following forms of payment: CreditCard
Yes, Dial Septic Tanks Svc Inc offers free project estimates.
No, Dial Septic Tanks Svc Inc does not offer eco-friendly accreditations.
No, Dial Septic Tanks Svc Inc does not offer a senior discount.
No, Dial Septic Tanks Svc Inc does not offer emergency services.
No, Dial Septic Tanks Svc Inc does not offer warranties.