Back 2 Basics Reconstruction LLC

After paying thousands of dollars to this company to install a sump pump to clear water from my backyard and help to control flooding in the future to prevent a screened porch from flooding, the porch flooded 2 more times. Contacted after the first flood since the pump was installed and received no response. The 2nd time it flooded, I reached out to another company, P&T Land Services who responded quickly. Upon their inspection of the pump installed by Back 2 Basics Restoration, they found that there is no way the pump would EVER have come on because the lid was solid! Not only was it solid, with only a hole for the piping to be attached, but they used lid designed to be used for a utility box for Jacksonville Electric Authority! I also paid them to install new indoor/outdoor carpet in the screen porch that flooded. They did lay the carpet down but did not use any tape or glue to fix it down. When I questioned that, they said I didn't ask for that. The old carpet was taped down

The Back2Basic LLC company was professional and meticulous in their work. All employees were clear and concise in their explanations of what was going to happen and how each stage of reconstruction would happen. I do recommend this company for any home improvement you might need. Thank you John, Vic, Vic’s Dad, and Amontae for making this a positive experience. God Bless!