ROD'S CARPET TILE & WOOD

Excellent.

Excellent!!

It was an excellent experience start to finish. They have a large selection of flooring to chose from and the personnel were extremely knowledgeable and very helpful. The order was placed and received correctly and timely. I can't imagine working with a better company. I chose them because they had been around for so many years and had a stellar reputation. Working with them on this project was a pleasure and an exceptional experience. I would give them my highest recommendation.

They came and surveyed the house and gave us a quote. It was nicely done and we like him. He is very friendly and honest. He is very responsive.

Roger showed up during the time scheduled, took a look at the tiles needing replacing and stated a slightly higher price then we were quoted because as he showed us, he had to remove more tiles then we first expected. He took his time, kneeling on those hard tiles, removing old tiles, cleaning up and then measured and cut each tile to fit before mixing the cement to place the tiles. He did an excellent job. I don't believe he charged enough for the amount of work he did but I am thankful he didn't charge more. It was a high traffic area and had to be fixed immediately. He did check tiles throughout the house, tapping and showing us where other tiles are hollow sounding and likely to crack and need replacing. Unfortunately the builders did a poor job by using cheap materials and the glue all dried up and tiles are cracking everywhere. We will need to replace tiles throughout the entire house later this year. I will call Roger and Rod's Carpet and Tile when we can afford the job to be done.

We couldn't have the tile laid until our new door was installed. When the crew for tile came, they were diligent and efficient but when they found old tile of an unknown type under the carpet the supervisor, Giovani I think, would not proceed out of an abundance of caution. My husband and I then removed the old tile and the crew went back to work. Had I not been present, there were definitely items that would have been left out or not completed on our job as the work orders did not seem complete from what we had discussed with the salesperson. However, because we were right there, we got everything we wanted and they did a great job. We added a decorative design from a thrift store purchase and although I thought the added fee of 75 bucks for the five tiles was excessive, the workmanship and finished product was great. We would recommend them to our neighbors.

Went with another company on price and availability.

installer was great, easy going,helped move a few things with me, BEN was courteous,and VERY GOOD with his trade, ,totally satisfied

Installers arrived promptly as scheduled. Worked without wasting time and generally did a careful job on moving some of the heavier pieces of furniture out of the rooms to be carpeted. They were very careful on removing some tiles that needed to come out during installation of the laminate flooring. The schedule for the installation gave us a couple of days between the carpet install and the laminate install to resettle our three bedrooms. The individual who was to install the molding finish on the laminate came one day ahead to insure color matching with both the installed laminate and the original baseboard molding in the family room. All of the installers have worked for this company for a long time and are very professional and knowledgeable in the area of flooring installation. All of the work was completed over a period of 5 days. Company also does bathroom remodels and we would consider using them in the future for this purpose as well as tile work.