D and D Garage Doors
About us
D & D Garage Doors covers the State of Florida with 11 locations. D & D Garage Doors serves the state of Florida with offices coast to coast. We are committed to providing quality garage doors & installation, garage door openers and top notch service for our products. You can now search our line of garage doors & operators online at https://www.danddgaragedoors.com
Business highlights
34 years of experience
Services we offer
Garage doors repair, breezy living screens, broken springs, entry & access systems., fire doors, garage door openers, grill gates, key pads, panel replacement, power screens, remote controls
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.846 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 7% | ||
| 2% | ||
| 0% | ||
| 2% |
Showing 1-25 of 46 reviews
Gwen T.
Sep 2023
Kudos to Nick Young, the Installer. He was very friendly, neat, on time, efficient, very professional and gave us exceptional/top-of-the-line service. He also took the time out to explain how to work the garage door opener and we are extremely satisfied with the service and the time it took him to install our new garage door and door opener. Nick’s dedication and hard work showed us he is an exemplary employee and professionally represented your company, D&D Garage Doors and he is a keeper. This is our first-time using D&D Garage Doors and will be using them in the future and will definitely recommend them highly to others. Thank you for the excellent service we received from your company.
Jonathon Y.
Oct 2021
nowNEW Scheduling with the office was easy; however, the repair technician could have done a better job, in my opinion, repairing my door. I am not happy that he bent the door track versus uninstalling the wheel and left dirty hand prints on my garage door. For the price paid, I expect better. I would not use or recommend them for any future issues/repairs. I went to clean my garage door and noticed the guy scratched it. Completely disappointed! I contacted the manager. He apologized, advised me that bending the door track is the correct way to repair and that he would speak with the technician. I’m not 100% convinced, nor am I 100% satisfied. If he offered to replace the bent door track (at no charge) and refund the $99 service call, I could have been a happier customer. Lesson learned - Don’t use this company!
Gregg G.
Dec 2017
not good, problem not fixed
Melissa L.
Apr 2017
Fixed satisfactorily.
Roderick M.
Jan 2017
.
Robert T.
Nov 2016
The person that came out to my house to look at the door for my estimate was very polite and didn't try to do any over selling. I got exactly what I wanted. It took a few weeks for delivery, but they explained that in the beginning so I was expecting it. When it finally came in, the people who came to install it were very organized and got straight to work. The only reason I gave it a 4 in Price is that they are at the higher scale of pricing from the people I checked, but I thought it was worth the money just due to what they were offering me.
Judith B.
Feb 2016
He assessed the problem very quickly. Found a broken part and replaced it. Very efficient, only took about 30 minutes
LUANNE L.
Jan 2016
unknown
Response from D and D Garage Doors
"If we see that you just need a repair, we will offer just the repair. We never force new operators and doors unless they are needed. I'm glad to hear they are explaining how to maintain your door and remotes. Call us again if you ever have any questions."
Constance V.
Jan 2016
The bolt holding the bracket that connects to the spring for my double car steel kick-out garage door suddenly pulled out of the wall. I called a few door companies for service charges and availability. Service charges were fairly consistent, but D & D Garage Doors was able to confirm an appointment for the following morning. Service technician Bill Cain arrived earlier than the appointment time, which was appreciated, and quickly went to work. He replaced the faulty bolts with larger, more secure bolts and quickly reattached the spring. I was impressed by his can-do attitude and his helpful suggestions for possible future needs. I will definitely recommend D & D Garage Doors for service needs and will call them again if needed.
Response from D and D Garage Doors
"We try to get emergency calls scheduled in a 24 hour period, so that our customers get the service they need in a timely fashion. Thanks for calling D & D Garage Doors!"
Geoffrey D.
Jun 2015
Called on Friday as I was having an intermittent problem with the garage door. They advised they could come on Monday which was OK with me. Appointment time confirmed between noon and 2:00 PM.
Technician arrived within the assigned time frame. Dressed nicely and polite. Discussed the problem with me and then reviewed the operation of the door to try and isolate possible causes for the intermittent problem.
Technician (Mark) proceeded to do a regular check on the door paying particular attention to areas that might have caused my intermittent problem. Nothing was found abnormal. Lubrication was completed.
Overall servicing took about 45 minutes.
It is my understanding that the service call is good for 90 days should the problem re-occur.
(Problem was that the door would lower about 3 inches and then stop (and not retract). This happened a couple of times. I believe that the problem may have been caused by very strong sun light into one of the safety beam devices.)
Technician arrived within the assigned time frame. Dressed nicely and polite. Discussed the problem with me and then reviewed the operation of the door to try and isolate possible causes for the intermittent problem.
Technician (Mark) proceeded to do a regular check on the door paying particular attention to areas that might have caused my intermittent problem. Nothing was found abnormal. Lubrication was completed.
Overall servicing took about 45 minutes.
It is my understanding that the service call is good for 90 days should the problem re-occur.
(Problem was that the door would lower about 3 inches and then stop (and not retract). This happened a couple of times. I believe that the problem may have been caused by very strong sun light into one of the safety beam devices.)
Melinda M.
Jun 2015
Very professional. We liked how they took care of permits. Others were willing to do the job w/o permit saying no one would notice. The only compliant I have is that we waited a week or two longer than I expected and likewise the actually installation took a full day rather than the expected half a day. Both were a bit annoying, but thats all. Otherwise, well done.
Lewis N.
Feb 2015
unknown
Scott V.
Jan 2015
unknown
Michael E.
Dec 2014
Excellent experience overall - from the person who answered the phone to the repair person who came to the door. Within a few hours of my call they had someone there and replaced the garage door springs in no time. The price was exactly what was quoted on the phone.
Response from D and D Garage Doors
"We are competitive on pricing, and we don't skimp on quality products or expert employees. Thank you for choosing D & D Garage Doors."
Darrell R.
Oct 2014
Elite can when they indicated they would. Removed the old broken spring, replaced and adjusted new spring. total time was about 75 minutes. Door operates like a new garage door.
Richard V.
Aug 2014
The installer was very well organized and neat. Took away the old door and related parts. While testing the door the opener lost it's motor capacetor and was replaced the next day by D and D. The door seems to be very well made and was approved by the Port Orange code inspector.
Response from D and D Garage Doors
"Well now you are definitely set for a while with the warranty. Plus the new operators can do so much more than the old ones could. Thanks for choosing D & D Garage Doors."
Tim M.
Jul 2014
I used this company last year to replace a broken tension spring on the garage door. Liked the company. They nspected all the equipment and didn't try to sell me a new unit. This year my opener was a little sluggish and the remotes were sketchy. Rather than replace the remotes, I bought a whole new system. Again, they put me with a very efficient model and didn't try to up-sell on anything. Installer arrived on schedule and did the work as ordered. He was courteous and professional and explained everything involved with the installation and programming the remotes. He cleaned up the garage to where you would never know any work was done. Would definitely use again.. A side note: After one month, one of the remotes stopped working. I stopped by their shop and they gave me a new remote no questions asked and explained how to program it. Good customer service..
Response from D and D Garage Doors
"We want to be known for having the best customer satisfaction rate in the business, so we try to avoid being pushy sales people. :) We also sell the batteries for the remotes, so anytime your remote isn't working great, stop on by and we will tell you if it's your remote battery or it needs to just be reprogrammed. Thanks for choosing us again!"
Michael S.
Jul 2014
unknown
Response from D and D Garage Doors
"We definitely recommend regular maintenance for garage doors, which can save you tons of money by extending the life of your door. Thanks for choosing D & D Garage Doors."
Pamela M.
Jun 2014
I have a double door and it was top of the line. They were very prompt and responsive to my needs. It was excellent craftsmanship. They were excellent and I cannot say enough good about them. I like the people that I worked with.
Response from D and D Garage Doors
"Thank you for those kind words. We take pride in our staff and our products. I will let them know how much you appreciated them."
Sherry T.
Jun 2014
unknown
Response from D and D Garage Doors
"If we can repair the operator we do, because we don't want to overcharge our customers. Thanks for choosing D & D Garage Doors."
Robert K.
Jun 2014
This job couldnt have gone any better. Thank you to the guys at Dand D.
Response from D and D Garage Doors
"Glad we were able to take a bad situation and make it better than it was before. Thanks for choosing us!"
Cuong N.
May 2014
tech showed up right on time, inspected the door and provided a detailed description of what needed to be done, work was done in less than an hour, final checks on the door by operating it up and down multiple times to ensure proper working condition, timely response, quality work and reasonable cost, would use this company again!!!
Response from D and D Garage Doors
"Glad to hear you would use us again. Thanks for choosing us."
James G.
Apr 2014
i called for an appointment to have a 1/2 horse power chain driven opener installed in my garage. Was told by office personnel at D and D that installer would arrive on Tuesday between 11 AM and 1 PM. Installer did not arrive as indicated. I called the office again to ask when the installer may arrive. It was explained to me that the installer was running late and would be arriving around 4 PM. This was somewhat disturbing that I had to call them instead of they calling me to indicate the delay. The installer called around 3:45 PM indicating that he was probably 45 minutes away from arriving. Installer arrived around 4:15 to 4:30 PM range. The installation went well. The installer was professional, friendly, and skilled. He installed the opener, serviced the door, and explained it's operation. I was very pleased with the installation. The D and D coupon that was advertised on the web site was accepted but not until some explanation from me explained what the coupon was for. Apparently the D and D office personnel were not familiar with the coupon and how to apply it to the overall cost. Besides the two minor criticisms on punctuality and the understanding about the coupon I still give D and D an A+ due to the installers professionalism. He was great.
Response from D and D Garage Doors
"We are very sorry about not notifying you that the installer was running late. it is our policy to call well ahead if we are running late. Thank you for bringing this to our attention. We will make sure the office is aware. We are glad the installer did a great job and that everything else worked out well. Thanks for using D & D Garage Doors."
Keith S.
Apr 2014
unknown
Darrell D.
Mar 2014
Excellent. on time, professional and courteous.
Response from D and D Garage Doors
"Thank you for choosing D & D Garage Doors. We appreciate your business and look forward to serving you for years to come!"
Licensing
State Contractor License Requirements
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FAQ
D and D Garage Doors is currently rated 4.8 overall out of 5.
D and D Garage Doors accepts the following forms of payment: CreditCard
Yes, D and D Garage Doors offers free project estimates.
No, D and D Garage Doors does not offer eco-friendly accreditations.
No, D and D Garage Doors does not offer a senior discount.
No, D and D Garage Doors does not offer emergency services.
No, D and D Garage Doors does not offer warranties.