Capers Wood Floors & Carpet
About us
With over 30 years local experience in the flooring industry, Capers Wood Floors & Carpet has been voted #1 by our community for the Readers' Choice Awards
Business highlights
22 years of experience
Services we offer
Carpet, Engineered Wood Floors, Laminate, Rugs & More, Wood Floors
Amenities
Free Estimates
Yes
Reviews
3.73 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 33% |
Showing 1-3 of 3 reviews
Helen V.
Mar 2021
Capers Wood Flooring and Carpet have quality selections to fit customers needs. They helped in our selection by answering our questions and the highly skilled crew did an excellent job on the installation. We love the flooring and highly reommend Capers.
Response from Capers Wood Floors & Carpet
"Thank you so much for your wonderful review of our company and team! We greatly appreciate your support and business!"
Patricia U.
Jul 2015
I would hire again and would recommend this company
Response from Capers Wood Floors & Carpet
"Thank you for your kind words and your business! We greatly appreciated your business and support!"
Emily C.
Jun 2015
Terrible. They made a "wave" in the floor that is very visible. There are bits of dirt in the finish from using dirty product to do the job. The color and shine don't match where it meets the old floor. Owner isn't interested in returning phone calls.
Response from Capers Wood Floors & Carpet
"We are very committed to customer service and take great pride in our workmanship as you can see from our awards over the years from both the News Journal's Readers' Choice and most recently Angie's List! We were very surprised to read this review. The job was completed in October 2013 and the last call we received from this customer was on March 23, 2014. It's now June 30, 2015! A wall was removed and there was a dip in the floor. We offered $1.00 SF refund to hopefully appease customer and haven't heard back since. As far as "dirt" in the finish, we order high quality, costly finish from the manufacturer direct. As far as matching the new wood to the old wood, unless you fully sand and refinish both areas, of course the old won't match the new. Again, really surprised about this review and it is by no means a matter of lack of customer service. This is an unfortunate situation. Not news nor feedback a reputable company of our stature likes to hear. We wish you the best and if you would like to reproach the subject, we would be happy to do so."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Capers Wood Floors & Carpet is currently rated 3.7 overall out of 5.
Yes, Capers Wood Floors & Carpet offers free project estimates.
No, Capers Wood Floors & Carpet does not offer eco-friendly accreditations.
No, Capers Wood Floors & Carpet does not offer a senior discount.
No, Capers Wood Floors & Carpet does not offer emergency services.
No, Capers Wood Floors & Carpet does not offer warranties.