Capers Wood Floors & Carpet
About us
With over 30 years local experience in the flooring industry, Capers Wood Floors & Carpet has been voted #1 by our community for the Readers' Choice Awards
Business highlights
Services we offer
Carpet, Engineered Wood Floors, Laminate, Rugs & More, Wood Floors
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
"Thank you so much for your wonderful review of our company and team! We greatly appreciate your support and business!"
"Thank you for your kind words and your business! We greatly appreciated your business and support!"
"We are very committed to customer service and take great pride in our workmanship as you can see from our awards over the years from both the News Journal's Readers' Choice and most recently Angie's List! We were very surprised to read this review. The job was completed in October 2013 and the last call we received from this customer was on March 23, 2014. It's now June 30, 2015! A wall was removed and there was a dip in the floor. We offered $1.00 SF refund to hopefully appease customer and haven't heard back since. As far as "dirt" in the finish, we order high quality, costly finish from the manufacturer direct. As far as matching the new wood to the old wood, unless you fully sand and refinish both areas, of course the old won't match the new. Again, really surprised about this review and it is by no means a matter of lack of customer service. This is an unfortunate situation. Not news nor feedback a reputable company of our stature likes to hear. We wish you the best and if you would like to reproach the subject, we would be happy to do so."
"Thank you for your kind words and your business! We greatly appreciated your business and support!"
Jen and Joe helped us with picking the floor types and even picking colors. The showroom has a large selection of samples and they have several samples available to take home.
Joe and his crew installed the wood floors (living areas and bedroom), a tile floor (bathroom), and a cushioned tile floor (laundry area). They were responsive to any concerns we had and actually made a couple changes "on the fly" for us. His crew members have been with him for many years.
I got quotes from other vendors and Capers was very competitive.
I was recommended to Capers by a friend who has lived in the Ormond area for over 30 years. He owns several rental properties and uses Capers when he needs work done in the house he lives in.
When we decide to change floors on the second floor, we will call Capers.
"Thank you for your kind words and your business! We greatly appreciated your business and support!"
"Thank you for your kind words and your business! We greatly appreciated our locals' support!"
"Thank you for your kind words and your business! We greatly appreciated our locals' support!"
Licensing
State Contractor License Requirements
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