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Capers Wood Floors & Carpet

About us

With over 30 years local experience in the flooring industry, Capers Wood Floors & Carpet has been voted #1 by our community for the Readers' Choice Awards

Business highlights

22 years of experience

Services we offer

Carpet, Engineered Wood Floors, Laminate, Rugs & More, Wood Floors

Amenities

Free Estimates

Yes

Reviews
4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%
Showing 1-7 of 7 reviews
Helen V.
Mar 2021
5.0
Yes, I recommend this pro
Capers Wood Flooring and Carpet have quality selections to fit customers needs. They helped in our selection by answering our questions and the highly skilled crew did an excellent job on the installation. We love the flooring and highly reommend Capers.
Response from Capers Wood Floors & Carpet
"Thank you so much for your wonderful review of our company and team! We greatly appreciate your support and business!"

Patricia U.
Jul 2015
5.0
Yes, I recommend this pro
I would hire again and would recommend this company
Response from Capers Wood Floors & Carpet
"Thank you for your kind words and your business! We greatly appreciated your business and support!"

Emily C.
Jun 2015
1.0
$750
Terrible.  They made a "wave" in the floor that is very visible.  There are bits of dirt in the finish from using dirty product to do the job.  The color and shine don't match where it meets the old floor.  Owner isn't interested in returning phone calls.
Response from Capers Wood Floors & Carpet
"We are very committed to customer service and take great pride in our workmanship as you can see from our awards over the years from both the News Journal's Readers' Choice and most recently Angie's List! We were very surprised to read this review. The job was completed in October 2013 and the last call we received from this customer was on March 23, 2014. It's now June 30, 2015! A wall was removed and there was a dip in the floor. We offered $1.00 SF refund to hopefully appease customer and haven't heard back since. As far as "dirt" in the finish, we order high quality, costly finish from the manufacturer direct. As far as matching the new wood to the old wood, unless you fully sand and refinish both areas, of course the old won't match the new. Again, really surprised about this review and it is by no means a matter of lack of customer service. This is an unfortunate situation. Not news nor feedback a reputable company of our stature likes to hear. We wish you the best and if you would like to reproach the subject, we would be happy to do so."

Della S.
Oct 2014
5.0
Yes, I recommend this pro
$1,010
quick and efficient, professional installation and cheerful, helpful staff in helping to pick out style of flooring
Response from Capers Wood Floors & Carpet
"Thank you for your kind words and your business! We greatly appreciated your business and support!"

Jeffrey W.
Oct 2014
5.0
Yes, I recommend this pro
$7,000

Jen and Joe helped us with picking the floor types and even picking colors. The showroom has a large selection of samples and they have several samples available to take home.

Joe and his crew installed the wood floors (living areas and bedroom), a tile floor (bathroom), and a cushioned tile floor (laundry area). They were responsive to any concerns we had and actually made a couple changes "on the fly" for us. His crew members have been with him for many years.

I got quotes from other vendors and Capers was very competitive.

I was recommended to Capers by a friend who has lived in the Ormond area for over 30 years. He owns several rental properties and uses Capers when he needs work done in the house he lives in.

When we decide to change floors on the second floor, we will call Capers.

Response from Capers Wood Floors & Carpet
"Thank you for your kind words and your business! We greatly appreciated your business and support!"

Robert M.
Aug 2014
5.0
Yes, I recommend this pro
$1,700
Capers does such a great job in all they do that we use them time and again. Several years ago they placed hard wood flooring in my new babies' room. Then they installed all hard wood flooring at our business location, and then we used them again this past month to replace carpeting in two bedrooms of our home, and replace a portion of our family room hard wood floor, and sand and varnish the entire family room. They are always professional, clean, fast, exacting, and efficient. Joe goes the extra mile to get the work done and done right. They have done so much for our home and business that we will continue to use them in the future. Great company with great owners and phenomenal employees. f
Response from Capers Wood Floors & Carpet
"Thank you for your kind words and your business! We greatly appreciated our locals' support!"

Pam C.
May 2014
5.0
Yes, I recommend this pro
$3,000
unknown
Response from Capers Wood Floors & Carpet
"Thank you for your kind words and your business! We greatly appreciated our locals' support!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Capers Wood Floors & Carpet is currently rated 4.4 overall out of 5.

Yes, Capers Wood Floors & Carpet offers free project estimates.

No, Capers Wood Floors & Carpet does not offer eco-friendly accreditations.

No, Capers Wood Floors & Carpet does not offer a senior discount.

No, Capers Wood Floors & Carpet does not offer emergency services.

No, Capers Wood Floors & Carpet does not offer warranties.