Services we offer
Veterinary.
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Apparently Frankie had some wheezing/rattling in his lungs. X-rays were done. He has CHF and an enlarged heart with most likely a depressed ejection fraction. Fluid is collecting in his lung/pleural cavity due to the CHF (heart failure).
Frankie is a little over 80 YO in human years. He has had diabetes for about half of his cat (15 YO) life. End organ damage is almost a given in this situation. Treatment is palliative, comfort measures only.
Frankie was given an antibiotic shot that last 2 weeks "In case he had some infection in his lungs". He received a prescription for Lasix (pulls the fluid off his lungs) and another for his insulin. We picked up the Lasix at Walgreens and had the insulin prescription to send to an online pharmacy.
Unfortunately, the online pharmacy wouldn't take a fax from patients, only mailed in prescriptions. The fax would have to come from the clinician. I called and talked to them but was refused. Their policy didn't allow them to "support online pharmacies".
We spent $500 on poor Frankie and he still didn't have his insulin. It's extremely doubtful all the services were warranted. We might as well have taken some road kill in and saved Frankie the aggravation and frustration. Also, I thought surely we roll out those easy bucks the clinic would be more than glad to call in the prescription, but no. They did agree to finally put the prescription on their fax letterhead and give it to me to fax to the online pharmacy.
It's unfortunate. My partner liked the staff there and they are really close to our home. However, I've worked in health care for 36+ years and I've seen my share exorbitant costs and unneeded tests.
I was expecting my cat to be very stressed from the whole ordeal (he is a neighborhood stray) but he was handled very well during the check-in and when I picked him up it was obvious that he had as stress-free a time as possible.
The cost for the entire visit was less than I was expecting.
Waterford Lakes Animal Hospital will be my pets vet from now on.
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