I called an made an appointment with them and they were very accomodating. The day before the appointment they called and said that someone in their office lost all my paperwork and could I send it to them again. I did, and they called me back to say that they couldn't do the install as promissed and wanted to move the appointment for 3 weeks from now. Unbelievable Bad Service. Don't believe anything they tell you. Its not going to happen
Description of Work: Sams Gas came out to my house to give me a quote on installing 2 tanks and all of the plumbing to get a firepit, grill and fireplace up and running.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
$1,500
Peter Z.
11/2014
5.0
propane sales
 + -1 more
Sam's Gas has provided my gas and tank for a number of years, always with great service. I had an emergency (gas leak) and they dispatched someone very quickly to repair the tank --- and then immediately sent a truck to refill the tank. Great service. They have always been prompt and efficient, and on the rare occasions when I have had a customer service issue they have resolved it quickly, efficiently and appropriately.
Description of Work: Repaired my gas tank.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan L.
07/2014
2.0
propane sales
 + -1 more
The price per gallon started low, then continued to rise. At $8.49, when the average price in US was $2.79, I called. Next day the owner agreed to $3.49/gallon. To have a floating price like that - I should have complained earlier. To start at $57 per month and slide to $450/month is unconscionable. Bargaining for price on a regular basis does not suit a utility. Good service, tank rental fee, but your eye on the bill.
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Service Categories
Propane Sales Services,
Heating and Air Conditioning
FAQ
SAMS GAS CO is currently rated 3.3 overall out of 5.
No, SAMS GAS CO does not offer free project estimates.
No, SAMS GAS CO does not offer eco-friendly accreditations.