Reviews
3.34 Reviews
Showing 1-4 of 4 reviews
kevin K.
05/2016
home security systems
 + -1 moreunknown
Description of Work: I have to repeat exactly what another reviewer has stated: |"Service and functionality of the system was good. The problem is you need to read the contract VERY CAREFULLY because that 3 year contract the sales rep makes you think you are signing with a significant upfront investment is really a 5 year contract with an automatic renewal for two more years without a written request 60 days in advance (after 5 years but dot forget the date because if you miss it you are required to pay two more years). There is no way to get out of the contract so be very careful. I don't feel that I was treated honestly by this company. " | | |This is one case where you have to be very careful and read AND understand the fine print. Was not pointed out by sales guy. It should have been. I thought that at the end of 3 years, prepaid, that I could opt to renew or not. It's a 5 year contract but is worded like it's only for 3 years. Very sneaky. | |I've emailed the company to state I want to get out of the auto renewal after ANOTHER two years but with no response. I've told them on the phone, no response, next step will have to be a certified signed mail delivery. And I'm doing this two years in advance so I don't miss the deadline and auto for another TWO. | |Other than that, they have been very good, service on time, professional, friendly, etc. All good.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,500
Rick D.
04/2015
home security systems
 + -1 moreService and functionality of the system was good. The problem is you need to read the contract VERY CAREFULLY because that 3 year contract the sales rep makes you think you are signing with a significant upfront investment is really a 5 year contract with an automatic renewal for two more years without a written request 60 days in advance (after 5 years but dot forget the date because if you miss it you are required to pay two more years). There is no way to get out of the contract so be very careful. I don'tfeel that I was treated honestly by this company.
Description of Work: Installed and monitored 2way security system
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$3,000
Valerie C.
06/2012
home security systems
 + -1 moreTheir service is okay. I would recommend them to others.
Description of Work: I use Safetouch of Central Florida for my alarm system.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$25
Ronnie M. H.
05/2012
home security systems
 + -1 moreOur alarm system is wonderful. They are very professional, and were wonderful in helping us switch from another system to theirs. We paid three years in advance, which made it cheaper than paying by the month. They were very responsive. We will continue to use this provider.
Description of Work: They provide our alarm system.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
1414 Kuhl Ave, Orlando, FL 32806
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Home Security Systems
FAQ
Safetouch of Central Florida is currently rated 3.3 overall out of 5.
No, Safetouch of Central Florida does not offer free project estimates.
No, Safetouch of Central Florida does not offer eco-friendly accreditations.
No, Safetouch of Central Florida does not offer a senior discount.
No, Safetouch of Central Florida does not offer emergency services.
No, Safetouch of Central Florida does not offer warranties.
Contact information
1414 Kuhl Ave, Orlando, FL 32806