Do you have glass damage? For windshield repair and replacement in the Orlando area, turn to Safelite AutoGlass. Those in central Orlando or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 3122 Shader Road, Safelite AutoGlass Orlando repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantageâ„¢ today.
Business highlights
78 years of trusted experience
Emergency Services Offered
Services we offer
Auto Glass Installation and Repair,Vehicle Glass Repair & Replacement,Windshield Chip Repair,Windshield Crack Repair,Windshield Repair,Windshield Wiper Replacement,Same-Day Service,Insurance Paperwork & Processing
Safelite Auto Glass came out a couple years ago and refused to install a windshield because of rust around the window, but soldx me the windshield, which subsequewntly turned out to be an inferior aftermarket windshield that did not fit and was made of thin, inferior glass. I wound up breaking it trying to install it. So I called Sunstate Auto Glass Wednesday and they special ordered a windshield and installed it Friday, which is an original equipment brand high quality Carlite windshield and also repaired a tear in my gasket for no extra charge.
Description of Work: windshield replacement 1978 ford truck
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0
Response from Safelite AutoGlass
We're sorry to hear that service could not be completed. We do have a strict rust policy in place to ensure the safety of our customers. The presence of any rust can compromise the integrity of the installation, as the windshield serves as a key safety feature. Thank you for your feedback. -Melanie
William P.
01/2018
5.0
auto glass
 + -1 more
Everything worked out well. Easy to make appointment, prompt advance call and arrival by technician, performed the work in our driveway, excellent work outcome. Paid by insurance.
Description of Work: Replace Lexus RX windshield.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David S.
01/2018
3.0
auto glass
 + -1 more
The technician was not familiar with my make and model and damaged the door panel in several areas.
Description of Work: Replaced defective window glass
Rating Category
Rating out of 5
quality
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Response from Safelite AutoGlass
We're very sorry to have let you down. Please know that our team is here to assist with any concerns that you may have following your replacement. You're welcome to contact us directly at 1-800-800-2727, so we can better assist you. Thank you and we look forward to hearing from you.
Benny Z.
01/2018
5.0
auto glass
 + -1 more
called in claim, next day had someone at my home replacing windshield. very easy
Description of Work: replace windshield
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Safelite AutoGlass
Thank you for the feedback and we're glad to have helped.
Linda M.
12/2017
5.0
auto glass
 + -1 more
Great...easiest repair job ever! The technician met us at work, did the work in the parking lot while we were inside and then we looked it over when he was finished. Our insurance and Fl law covered the cost so no out of pocket money and no time wasted.
Description of Work: our Ford Explorer windshield needed to be replaced
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Safelite AutoGlass
We appreciate your feedback. We love offering such a convenient service option to our customer. Thank you for choosing Safelite.
marc H.
07/2017
5.0
auto glass
 + -1 more
They were on time and replaced the windshield quickly. A few days later, the A-pillar was leaking. They came out and tested, found it was not the windshield, but the sunroon drainage, and unclogged that at no charge, even though it was not their problem.
Description of Work: Replaced front windshield
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Safelite AutoGlass
We strive to deliver customer satisfaction with every experience and are always happy to help. We're glad to hear that we could get this taken care of for you. Thank you for the opportunity to assist you.
James V.
07/2017
5.0
auto glass
 + -1 more
Great service. Done quickly and efficiently
Description of Work: repair a minor crack in the windshield
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David S.
06/2017
4.0
auto glass
 + -1 more
They arrived on time, were professional and completed job in about 30 Minutes.
Description of Work: Repaired front window crack.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William P.
05/2017
5.0
auto glass
 + -1 more
My insurance company (USAA) told me that Satellite was their preferred repair company in the Orlando area, and that the repair would be made without out of pocket cost to me. I contacted Satellite and they set an appointment for just a few days out (the windshield was intact, so no problem with any delays). I was please they had a replacement windshield for a 2004 car. Their service person showed up on time, in a nice clean uniform and clean labeled truck. He had the requisite replacement windshield with him, and through the use of some "magic" equipment he removed the old one and installed the new one by himself in my driveway. I would say the entire job took about 45 minutes.
Description of Work: Front windshield on a 2004 Lexus RX SUV had to be replaced due to a flying rock incident on the road.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
cathy H.
05/2017
5.0
auto glass
 + -1 more
They responded quickly and replaced our windshield in 1 1/2 to 2 hrs. Very happy with results
Description of Work: Replace windshield
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BILL W.
04/2017
5.0
auto glass
 + -1 more
exceeded expectations. very courteous. was great. will use again.
Description of Work: Replace entire windshield
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Reynaldo T.
04/2017
5.0
auto glass
 + -1 more
Excellent work each time. Good customer relationship skills.
Description of Work: I have used this company twice with absolutely positive results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
C Devin H.
02/2017
5.0
auto glass
 + -1 more
The workman was very friendly and kind.
Description of Work: Replaced windshield on my 2006 Avalon without any problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank B.
01/2017
5.0
auto glass
 + -1 more
Ricardo was great! He was prompt and professional. He repaired a small crack in my windshield in less than 30 minutes. The crack is barely visible now. I was very impressed with his services and would definitely hire Safelite again.
Description of Work: Windshield Repair.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William P.
12/2016
5.0
auto glass
 + -1 more
Work performed in home driveway. Replacement windshield had a small flaw in the glass, they came back and put in another one the following day. Older car, thought they would have difficulty finding the correct replacement, but service was quick and very well done.
Description of Work: Replace Lexus RX300 front windshield.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael S.
08/2016
5.0
auto glass
 + -1 more
Service Tech Ricardo was very professional and did a great job. Had a quarter size chip in windshield from pebble. Chip is now hardly noticeable. Realistically can't expect it to be invisible plus I know exactly where to look. Very pleased with performance of work done. With the lifetime warranty on repair, don't expect (hopefully) any other problems.
Description of Work: Windshield repair
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
James M.
03/2016
5.0
auto glass
 + -1 more
Work was performed well, at scheduled appointment time, and at Safelite's Florida Mall location. Safelite provided an incorrect address for its location. Address provided was on S. OBT, but the work was actually performed at Sears Automotive in Florida Mall.
Description of Work: Replaced front windshield in Ford F250. Insurance paid for repair. Work performed at Florida Mall location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Douglas P.
12/2015
5.0
auto glass
 + -1 more
Repair was well done. No issues, and nearly invisible. Have had several repairs like this done by same company with equal good results.
Description of Work: Windshield chips were repaired.
Rating Category
Rating out of 5
Yes, I recommend this pro
Susan E.
12/2015
4.0
auto glass
 + -1 more
I wish they could have brought it to my house.
Description of Work: They replaced my windshield.
Rating Category
Rating out of 5
Yes, I recommend this pro
LISA P.
12/2015
3.0
auto glass
 + -1 more
They had to come out twice because the job was not done right the 1st time. Also, the time estimate the 1st time was like 1.5 hrs but they had my car tied up all morning for like 4 hrs.
Description of Work: They replaced the windshield.
Rating Category
Rating out of 5
Anthony P.
12/2015
3.0
auto glass
 + -1 more
The service was fine. When they patched the windshield it somehow put a lot of pressure on the windshield and it makes a noise now when I go over a certain speed.
Description of Work: They fixed a chip in the windshield.
Rating Category
Rating out of 5
christine G.
12/2015
3.0
auto glass
 + -1 more
They could not keep anything straight. They had me confused with another customer. The technicians knew what they were doing but the office people had no clue.
Description of Work: They fixed 2 windshields.
Rating Category
Rating out of 5
C C.
12/2015
4.0
auto glass
 + -1 more
They kept wanting to do a complete new windshield and all I had was a little crack. I still see where the crack is.
Description of Work: They filled a crack in the windshield.
Rating Category
Rating out of 5
Yes, I recommend this pro
Patricia S.
12/2015
5.0
auto glass
 + -1 more
The person who came was on time and efficient. I still see a slight spot in the windshield, but that's normal.
Description of Work: They repaired a chip in my windshield.
Rating Category
Rating out of 5
Yes, I recommend this pro
JIM R.
12/2015
3.0
auto glass
 + -1 more
They came out to where I work which was good. The repair was not the best though.
Description of Work: They repaired a stone chip in a windshield about 3 months ago.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Glass,
Auto Body Work,
Windows
FAQ
Safelite AutoGlass is currently rated 4.6 overall out of 5.
Safelite AutoGlass accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Safelite AutoGlass does not offer free project estimates.
No, Safelite AutoGlass does not offer eco-friendly accreditations.
No, Safelite AutoGlass does not offer a senior discount.