Safelite AutoGlass

Safelite Auto Glass came out a couple years ago and refused to install a windshield because of rust around the window, but soldx me the windshield, which subsequewntly turned out to be an inferior aftermarket windshield that did not fit and was made of thin, inferior glass. I wound up breaking it trying to install it. So I called Sunstate Auto Glass Wednesday and they special ordered a windshield and installed it Friday, which is an original equipment brand high quality Carlite windshield and also repaired a tear in my gasket for no extra charge.

Everything worked out well. Easy to make appointment, prompt advance call and arrival by technician, performed the work in our driveway, excellent work outcome. Paid by insurance.

The technician was not familiar with my make and model and damaged the door panel in several areas.

called in claim, next day had someone at my home replacing windshield. very easy

Great...easiest repair job ever! The technician met us at work, did the work in the parking lot while we were inside and then we looked it over when he was finished. Our insurance and Fl law covered the cost so no out of pocket money and no time wasted.

They were on time and replaced the windshield quickly. A few days later, the A-pillar was leaking. They came out and tested, found it was not the windshield, but the sunroon drainage, and unclogged that at no charge, even though it was not their problem.

Great service. Done quickly and efficiently

They arrived on time, were professional and completed job in about 30 Minutes.

My insurance company (USAA) told me that Satellite was their preferred repair company in the Orlando area, and that the repair would be made without out of pocket cost to me. I contacted Satellite and they set an appointment for just a few days out (the windshield was intact, so no problem with any delays). I was please they had a replacement windshield for a 2004 car. Their service person showed up on time, in a nice clean uniform and clean labeled truck. He had the requisite replacement windshield with him, and through the use of some "magic" equipment he removed the old one and installed the new one by himself in my driveway. I would say the entire job took about 45 minutes.

They responded quickly and replaced our windshield in 1 1/2 to 2 hrs. Very happy with results

exceeded expectations. very courteous. was great. will use again.

Excellent work each time. Good customer relationship skills.

The workman was very friendly and kind.

Ricardo was great! He was prompt and professional. He repaired a small crack in my windshield in less than 30 minutes. The crack is barely visible now. I was very impressed with his services and would definitely hire Safelite again.

Work performed in home driveway. Replacement windshield had a small flaw in the glass, they came back and put in another one the following day. Older car, thought they would have difficulty finding the correct replacement, but service was quick and very well done.

Service Tech Ricardo was very professional and did a great job. Had a quarter size chip in windshield from pebble. Chip is now hardly noticeable. Realistically can't expect it to be invisible plus I know exactly where to look. Very pleased with performance of work done. With the lifetime warranty on repair, don't expect (hopefully) any other problems.

Work was performed well, at scheduled appointment time, and at Safelite's Florida Mall location. Safelite provided an incorrect address for its location. Address provided was on S. OBT, but the work was actually performed at Sears Automotive in Florida Mall.

Repair was well done. No issues, and nearly invisible. Have had several repairs like this done by same company with equal good results.

I wish they could have brought it to my house.

They had to come out twice because the job was not done right the 1st time. Also, the time estimate the 1st time was like 1.5 hrs but they had my car tied up all morning for like 4 hrs.

They could not keep anything straight. They had me confused with another customer. The technicians knew what they were doing but the office people had no clue.

They kept wanting to do a complete new windshield and all I had was a little crack. I still see where the crack is.

The service was fine. When they patched the windshield it somehow put a lot of pressure on the windshield and it makes a noise now when I go over a certain speed.

The person who came was on time and efficient. I still see a slight spot in the windshield, but that's normal.

The service was long and lengthy. The cost was covered by my insurance. The first time I took my vehicle to them, they had me waiting for about 5 hours, but they still couldn’t complete the job. They told me that they first put on 1 windshield, but it cracked, so they had to put on another one. Then they said that they couldn’t fit the cowl and I brought it back to them. The 2nd time they couldn’t put the cowl on again and made me wait for another hour. I then recommended having them come out to my house to do the job, which they did. I found out that they were putting on generic windshields, but they completed the job by the 3rd time, but overall it was frustrating.