I had been looking on line and then went in the store with an idea of what I wanted to touch it and try it out. The staff said hello but were not intrusive to our looking. We walked the whole store trying out sofas. The ones I saw online were cute but not comfortable. We found a chaise sectional that was just right at $910. Again, the staff were professional but I could see as we made the whole loop one woman was more focused on talking with us more and getting the sale before we left. I knew I would prefer to buy online to get points for another program I am apart of. The in store experience was fine. The price was right. I chose to pay with the store credit card with excellent financing terms. It allowed me to finance the sofa but had to pay for delivery up front through another bank or credit card. I found that a little odd but overall we are happy with our sofa. It was delivered quickly, about twenty minutes before expected delivery on a Saturday. I would buy from RTG if a future purchase was expected.
Description of Work: bought a sofa from Rooms To Go and had it delivered.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$910
LACY H.
03/2014
2.0
furniture sales
 + -1 more
They charged us for something they did not explain. Just not good service.
Description of Work: They were going to put in a protectant over the furniture.
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Service Categories
Furniture - Sales
FAQ
ROOMS TO GO is currently rated 3 overall out of 5.
No, ROOMS TO GO does not offer free project estimates.
No, ROOMS TO GO does not offer eco-friendly accreditations.
No, ROOMS TO GO does not offer a senior discount.
No, ROOMS TO GO does not offer emergency services.