The project went great. I got updates on when the crew would be here and text/phone calls when there were issues. Customer service was fantastic. The job was excellent and it was about $7k less than competitors. I was very happy. The only mishap was that I stepped on a nail on the second day they were here. I realize that debris is everywhere, but think they should clear pathways regularly as I was in and out of the house that day.

Smoothly, they forgot to put ridge vents on the two front-facing gables...came back the next day after I called.

This company was amazing. They provided a quick quote, offered best price, completed full roof replacement in 1.5 days, and had amazing customer service throughout the entire process. They were recommended to me through a friend & I would highly recommend them to everyone too! Roof looks great & would definitely only use them for any roofing needs 

Disastrous.  The original job was done in early 2014 and I continue to have problems with the roof and the company today, more than 18 months later.  The gentleman who originally did the job was apparently fired from the company for poor workmanship on other jobs.  This speaks to how this company operates.  They hire "associates" who come and go cutting every corner to make a quick buck.  When the associates go the company doesn't want to remedy the poor workmanship.  They offer a warranty but apparently only if the roof is leaking water, and only if the customer can cut through their games of red tape.

When the original job was done, a pool water solar heater had to be removed from the roof.  The workers cut the pipes to remove the solar heater but did not shut off the pool.  Consequently, when the pool pumps turned on, the pool was nearly drained of water before I got home.  This should be especially concerning to those reading because the pool water was shooting out of the pipes WHILE the men were working on the roof.  They claim not to have seen it.

Before the project began I spray painted the yard to locate and avoid the septic system and sprinklers.  I was reassured the trucks would not drive on the concrete so as not to crack it.  Plywood was to be laid across the lawn to prevent tire grooves.  No plywood was laid and the trucks drove over the sidewalk cracking and breaking up the sidewalk.  The company initially denied this fact but after presenting pictures of the sidewalk before and after, they agreed to fix it.. 18 months later.  (I also lost 3 sprinklers).

This is all a side note to the roof!  The original reason for the new roof was due to bumps and pealing up of shingles.  A year after the re-roof the bumps and pealing up of shingles returned which prompted the further investigation.  The response of the company after returning to inspect was that "the plywood was laid horizontally and not vertically."  They tried dismissing their responsibility claiming it must have been laid this way during original home construction.  However, they charged me for replacement plywood and their employee laid it.  According to the Orange County Inspector and the private home inspection company I hired, the plywood is laid correctly as long as it ends on a truss and has the proper H-clips (Hurricane clips).  The reason I have "bumps" and shingles pealing up is the plywood was laid improperly during the re-roof AND without H-clips.  The misinformation about horizontal vs vertical placement was apparently completely made up.

The company continues to ignore my requests to remedy the problem in accordance with the home inspectors suggestion on how to remedy most beneficial for the home.  What should be most concerning to those reading this review is that it was the roofing company owner himself who signed off on the job and returned to inspect the poor work.  It is the roofing company owner who is grasping at straws to dismiss the poor workmanship by stating the wood is laid in the wrong direction.  This company sets a new standard for ignoring their clients after the work.  Their customer service is appalling.  Emails and phone calls are not returned for days and weeks, if at all.  I originally contacted them in June to re-inspect the problem and they continue to delay and ignore the issue to this day.

It went really great. the team arrived at about 7:30 in the morning and worked hard all day in the heat. They were finished by 6:30 in the evening. We were really pleased with the quality, the workmanship and especially the price. We got 4 bids to replace our roof and the high bid was more than double of what this company charged us. I would highly recommend this company to anyone.

The company was great from start to finish. They gave us the estimate and it was only a bit off from the final price due to some plywood having to be replaced and some additional things we added after the initial estimate. We had a lot of questions and they answered all of them during multiple phone calls and in person meetings. They kept me update by email, my preffered way of commnucation, and they called when they ran into a problem with some of the  gutters. I am very pleased with the service they provided. I wish I could hire them for all kids of other projects but roofs are they specialty.

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Everything went well. They did a good job back in 2011. I've tried to contact them multiple times since then to get them to come out and do another job but they have been unresponsive. The job was quick and they didn't make a mess.

Prompt, professional, courteous, and all-around great! We were impressed with this group from start to finish. The sales person was perfect in every way, and oversaw the project from start to finish. The crew was amazing and the work was impeccable! We would definitely call them again!

Pro Roofing added a 6and quot; J-vent for a hood range on my roof.I selected them because they install the type and brand of shingle that the original roof had. The installer mounted the J-vent and matched the shingle color exactly. You cannot even tell that the shingles are new or that if was a mod. The Installer told me to be flexible on the date as it was a small job, once the roofing crew finally came in they did the job quick with four people and took their time to seal and restore the roof.
Once everything was done they asked if I wanted to have it painted which they quickly did, they even painted the other vents to match without asking.

I didn't really like the professionalism of their work but they did do a good job, they were just kind of sloppy. I guess that's to be expected with roofing. The cost was reasonable.