Prestige Metal Roofing, Inc.

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The story above pretty much covers the whole project. A few notes here though. First. The national home craft brocure was neglected until the roof install guys were here. I should have read it before the contract, but it was sort of tossed in with the paperwork as Robin left. It states that a large discount was provided if the bill was paid in cash. Robin never said that. It also said no down payment. Robin never said that either. He said 1/3 down. His pricing was done before he knew how we would pay for the job so the price was set then. My fault because I trusted him. Second. When they were installing the roof panels I noticed that the radiant barrier look like craft paper and not the aluminiumized Mylar. I called attention to the crew leader about that. He looked at the contract and agreed. He wanted to know if they should tear everything off and start over with the material that they were given. I said just keep going and we would call Bill, the company rep, and talk of deducting the $660 for something tht I was not receiving. Bill never did answer any phone calls from me or the crew chief. Third. They were starting to rip off the attic vents and the vent for the stove. I stopped them. They said I was getting a ridge vent instead. OK, but no way to discharge the stove vent into the attic. They agreed. I further asked them how the air in the attic would flow to the ridge vent without any holes in the roof. He looked at the contract and said that the holes were not on the contract. No way. We got the vent holes without any real hassle. Final problem. The inspector turned it down due to a few missed seams in the final product. I called the Orlando office. I got pushed from one person to another. I finally got Bill, the only company fellow I ever saw. He was blaming Robin for selling a Texas product where he should not have. He was lying. He also blew off the radiant barrier issue as tough luck for Dan. again. Nothing was ever done He did say that they would take of the inspector's issues. He lied again. Nothing was ever done to correct the job. I told 3 people about failing the inspection. Gerald never called me or came out in the last year since then.

Gerald contacts me and says they only do metal roofs, but would like to bid on that. We schedule an appointment and he shows up on time. I was surprised that he showed up in a sedan, until he pulled out a collapsible ladder from the trunk. He was knowledgable and gave a reasonable estimate. Ultimately, we decided on a non-metal roof.

It was a very good experience throughout. The crew who did the work were professional, fast, and cleaned up as they went. We love the roof and have received a lot of compliments on it from neighbors and strangers. If we're in the yard mowing or doing any yard work, people walk, drive and bicycle over to ask us about the roof.

I liked everything about the work and the installation made a noticeable difference on our house. The roof also dropped our house temperature and the roof has a lifetime guarantee. He got two or three other jobs after neighbors saw his work.