Overall would say was a good experience. Attempted recovery of drive first, took two days and several attempts, but drive damaged beyond repair. Then installed new drive, operating system, anti-virus programs and Microsoft Office. When I got it home, worked ok, but kept getting repeated messages that operating system was "not genuine". Called back to the repair company, eventually had to take it back in. Expected repair of this took much longer than expected, but eventually got computer back fully operational with no additional charges. Except for the length of time of the 2nd repair, everything done as expected.
Description of Work: Attempted repair of dead laptop hard drive. (Was unable to repair, but confirmed later through a data recovery company that the hard drive was severely damaged and unrepairable). Eventually had to install new hard drive, operating system and Microsoft Office Suite.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
HARRY H.
10/2008
5.0
computer repair
 + -1 more
They are very knowledgeable. The price is good and they are very punctual. The technician would give me advice based on his experience that is not required of him.
Description of Work: I have had them out to repair my computer three times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
JOHN B.
09/2007
5.0
computer repair
 + -1 more
They are very efficient and they only had the computer for about two days. They had it fixed and it runs great. He answered all the questions that my husband and I had. I like that he talked to you and not down to you. I recommend him to everyone that we know.
Description of Work: Our computer started to crash so we called these people and explained what was happening. They told us it sounded like the hard drive was going but they would put it on their machine to be sure. It was just what they said and they replaced it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
HARRY H.
10/2006
5.0
computer repair
 + -1 more
unknown
Description of Work: Phoned PC on the Go for tech support on a computer problem. Steve, the owner, asked many pertinent questions regarding the problem and tried to determine a fix without a service call. He was unable to do so and I opted to have a tech come to my home for analysis. A tech arrived within three hours. He was very professional and helpful and had the problem solved in less than an hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
03/2006
5.0
computer repair
 + -1 more
I FELT GOOD, AND I'LL PROBABLY USE THEM AGAIN. IT WAS JUST THE OVERALL EXPERIENCE. THEY WERE VERY RECEPTIVE AND PROFESSIONAL. THE INDIVIDUALS WERE VERY KNOWLEDGEABLE.
Description of Work: THEY WERE CLEANING AN INFECTION. THE COMPUTER CRASHED, SO THEY REDID THE SOFTWARE AND REBOOTED IT.
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Service Categories
Computer Repair,
Computer Sales
FAQ
PC ON THE GO is currently rated 5 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
PC ON THE GO accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, PC ON THE GO does not offer free project estimates.
No, PC ON THE GO does not offer eco-friendly accreditations.
No, PC ON THE GO does not offer a senior discount.
No, PC ON THE GO does not offer emergency services.
No, PC ON THE GO does not offer warranties.
PC ON THE GO offers the following services: SOFTWARE INSTALLATION, WIRELESS LAND SETUP, ROUTER/FIREWALL INSTALL, DESKTOP COMPUTER REPAIR, LAPTOP COMPUTER SERVICE SPYWARE REMOVAL, VIRUS DETECTION/REMOVAL PREVENTATIVE MAINTENANCE, ENHANCE COMPUTER PERFORMANCE, COMPUTER UPGRADES. CUSTOM BUILT COMPUTER SYSTEMS.