We called Nestor over the weekend, who arrived on Monday to give an estimate, scheduled service for two days later. Two workers arrived Wednesday about 10am and worked until 8pm. Within the first two hours, four major appliances and the bathroom toilet were moved out, and all the old tile was removed. By 8pm all the porcelain tile was laid. They returned the next day to put the grout down and finish a little bit of border. We called them back the next day to fix the minor toilet leak, which they did right away. But as it was an old tank and toilet, we replaced it yesterday. Nestor came by today to check the job, collect payment, and is sending the workers out to put some grout around the new toilet, no extra charge. We would definitely recommend this company. They were totally professional, friendly, polite, and fast. And I feel for all the work done, the price was right.
Description of Work: After my mother bought tile and installation services from a well-known national company, she was told a few days before installation that they would NOT remove the old vinyl tile(two layers from many years and really needed to be removed). So she kept the tile, cancelled the service, and then we had to scramble to find someone to do it. Heard about Angie's list and decided to try it. Had one company come out to give an estimate, but then balked at having to move the kitchen appliances as he works alone. Then we called Nestor's office and were given his personal cell number and had the following job done. The large kitchen and small bathroom had two layers of old vinyl tile that needed to be removed and new porcelain tile laid with the same tile cut to make baseboards around the entire area. This was all completed within 1- 1/2 days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
JILL F.
01/2006
5.0
ceramic tile
+ -1 more
I had an excellent experience. Nestor was involved in the entire process and made sure we were completely satisfied. A family owned business that gives a personal touch!
Description of Work: I purchased ceramic tile for bathroom remodel.
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Service Categories
Ceramic Tile
FAQ
NESTOR V GONZALEZ is currently rated 5 overall out of 5.
No, NESTOR V GONZALEZ does not offer free project estimates.
No, NESTOR V GONZALEZ does not offer eco-friendly accreditations.
No, NESTOR V GONZALEZ does not offer a senior discount.
No, NESTOR V GONZALEZ does not offer emergency services.
No, NESTOR V GONZALEZ does not offer warranties.
NESTOR V GONZALEZ offers the following services: INSTALLATION OF CERAMIC TILE - LABOR ONLY