Michaels Plumbing of Central Florida
About us
Michael's Plumbing of Central Florida will take care of your plumbing repairs throughout the Orlando Area. Your plumbing needs are a priority to us. We get there FAST! Our professional, qualified licensed technicians are available 24 hours a day – 7 days a week. Every plumbing need is important to us! Why Choose Michael’s Plumbing of Central Florida? We don’t charge any extra for after hours or weekends! We take care of all of your needs FAST! We do the job right – the first time! We treat you and your home with respect! We clean up after our work is complete! We guarantee you will be satisfied! We live and work in Orlando and all of Central Florida. Just like you, it’s our home. Our reputation is very important and we realize it is grown one customer at a time. We value our Better Business Bureau "Accredited Business" status and are going to do everything possible to ensure you are truly satisfied and treated with the professional quality service you deserve! For all of your plumbing needs in the Greater Orlando area – Call us today! 407-219-9772
Business highlights
Services we offer
Backflow Prevention, Clogged Drain, Fixtures, Orlando Plumber, Plumbing, Repiping, Sewer and Drain Cleaning, Water Heaters
Amenities
Emergency Services
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
65% | ||
6% | ||
12% | ||
12% | ||
6% |
"Thank you so much for your positive review, we really appreciate your feedback. It's our goal to make sure we provide you with excellent service. Thank you for giving us the opportunity to re-pipe your home. Michael J. Reynolds"
"Thank you so much for your positive review. It's our goal to make sure we provide you with excellent service. I will let your technician Jim P, know how happy you were with his service. Thank you again, for giving us the opportunity to provide excellent service. Michael J. Reynolds"
"Thank you so much for your feedback. We like to hear from our customers on their experience with Michael's Plumbing. Again, thank you for letting us provide you excellent service. Michael J. Reynolds"
The service call charge was $54. That seemed reasonable. The plumber was at my house for 1 hour. The "standard" book charge for removing the toilet, replacing the flange and resetting the toilet was $365.95. I was given a coupon for $25.
He arrived on time, was professional and cleaned up his mess. But $395 was an extremely excessive cost for one hour of work.
It was after 5pm on a Friday. They quoted me a price of 987.00 (total $1040) for the install. The told me my particular water heater is more expensive, and being that I was on a rush, I didn't verify, but I knew in back of my mind that's quite high, but again bad timing I was not able to verify.
I later found out that the Water Heater from Home Depot was 248.00! With 6 year warranty (same as the what Michaels offered for their water heater). I also noticed that my particular water heater is not more expensive then the 'standard' water heaters.
After pricing around afterwards, I paid at least 400-500 OVER the standard full install. And if I did it myself, much cheaper.
Bottom line, if this review gets read, beware of over pricing! Don't be too much in a rush, I only hope you'll read this and immediately price a competitor.
Thanks.
However I became a little hesitant in using the company after seeing some of the comments here on Angies' list. After talking to Michael a few times over the phone, I eventually decided to go ahead.
The result was a happy surprise to me. Their team came on time with only one business day notice (it was an emergency for me), and their job was done professionally, quickly and in great detail. Each team member seems to be an expert in a specialized area and in charge of a particular part of the project. At the end of the day my house has hot and cold water running again and the wall was patched on the second day. I have to say that everything was done professionally, neat and clean, and their team members are polite and easy to deal with. They were also very honest in giving their professional opinion so that I could avoid changing my shower valve and saved some money. I certainly would be happy to use them again if I have other plumbing issues down the road.
However I became a little hesitant in using the company after seeing some of the comments here on Angies' list. After talking to Michael a few times over the phone, I eventually decided to go ahead.
The result was a happy surprise to me. Their team came on time with only one business day notice (it was an emergency for me), and their job was done professionally, quickly and in great detail. Each team member seems to be an expert in a specialized area and in charge of a particular part of the project. At the end of the day my house has hot and cold water running again and the wall was patched on the second day. I have to say that everything was done professionally, neat and clean, and their team members are polite and easy to deal with. They were also very honest in giving their professional opinion so that I could avoid changing my shower valve and saved some money. I certainly would be happy to use them again if I have other plumbing issues down the road.
The level of customer service I received from him was exceptional. The reason I say so is because I've had Michael's plumbing install my water heater back in 2009. When he saw how it was installed, he took it upon himself to fix certain things. After he was done, he tells me that he's very detailed about his work, and didn't feel that the work performed during the install was adequate. Apparently, the job that was done could have caused a lot of damage to the house so he fixed it up. He also noted that the person who installed it is no longer with their company. As a side note: I will leave this up to the reviewer whether this was good or bad. I personally think that it was great service because he could have just left it as is.
Anyway, after the job was done, Edgar replaced the old gate valve with a lever valve. He also replaced the copper piping with PVC (easier for any future repairs). He left the house as it was and was clean.
The price is a little pricey (but what plumbing job isn't) - so I rated it fair. In addition, they say that there are no extra costs during after hours and weekends (per their website), so I enjoyed that. I would recommend.
Licensing
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