M&C Cleaning Solutions LLC

I highly recommend this company! They spend a lot of time and attention to detail to make sure your house is cleaned to perfection. I am so glad I found a an affordable cleaning company I can trust and depend on.

They are fantastic! Very thorough and consistent. They’ve been cleaning our home for years!

Marcia and her team GREATLY SURPASSED my expectations! I have been searching for a cleaning team to use for biweekly or monthly house cleaning for quite some time. Every time we were preparing for a gathering at my house or the in-laws were coming into town, I would use the opportunity to tryout a cleaning service with the commitment that "if they did well, we would use them regularly going forward". We must have tried every national service out there and each one of them would leave us more disappointed than the last! Finally a neighbor suggested Marcia and her team and you could feel the difference the moment they stepped into our house. They were on time, super friendly, took pride in their work, put up with cleaning around me while I worked out of my home office, and the end result was a house that was cleaner than it was after any of the national services charged me for a "deep clean". Highly recommend Marcia and her team!!

reasonable rates, always very prompt, very happy with the service!

M & C Cleaning Solutions is the best out there. The cleaners are professional and very thorough. They are friendly and sweet with both animals and children. I appreciate their attention to detail and have found no cleaning service that even slightly compares to the quality of work. The management team is quick to respond and has always helped our in emergency situations. I would recommend wholeheartedly!

M&C takes great pride in their work. They are detailed-oriented, friendly, reliable and flexible. I highly recommend them for your residential or commercial needs.

I great job, as always

This company has always done a great job with my cleaning needs. They are responsive and always accomodate our family when needed. I would recommend giving them a try for any cleaning needs you may have !

Marcia and her team are great. She is reliable and a great communicator. Marcia and her girls are all very pleasant and even take extra steps to make my anxiety ridden dog feel at ease.

They did an excellent job - very thorough and very professional, and I thought the price was quite reasonable for the amount of work they did. They were also very responsive to emails. I would definitely hire them again and can recommend them highly.

It went okay. I just realized I am pretty picky when it comes to cleaning.

Beyond perfection! The girls were great and it was way beyond my expectations or what I could do myself in a similar period of time.

After reading other reviews, we were expecting to get a top notch service provider, but what we received was the total opposite.  When we initially called for a price quote, the owner Marcia specifically asked if we were looking for a basic cleaning or if we were willing to pay premium price for a detailed deep cleaning of the home.  We told her we wanted the detailed deep cleaning and were willing to pay the additional.  We were also quoted an optional add-on service of full window cleanings to include cleaning the windows inside and out, and also the inside of the tracks and window frame.  We agreed to pay for this service also.
I met her husband on site to look at the house and confirm the phone quote was fair for the work to be completed.  He said the house should be pretty easy for them to take care of, then he offered me an additional add-on sale of pressure washing the driveway.  I declined that service, but he then said that he would go ahead and include that pressure wash as part of our service as a courtesy to earn our business.  We agreed to terms and scheduled the service.
On the day of service, Marcia's husband, who said he was the crew foreman, arrived with 2 helpers who I could not communicate with as they didn't speak English.  They were on time and ready to work.  I reviewed the work with him that we wanted completed to confirm that all was the same as what we had discussed previously.  I told him that I wanted a deep cleaning of the house, including all appliances inside and out, all ceiling fans, a/c vent covers, etc.  I told him that we were going to be repainting, so it was very important that the base boards be wiped down well and that the tops of door frames, window sills, etc. all be cleaned so that the paint could stick.  I told him to make sure all blinds were fully cleaned, both front and back sides.  The windows were to be done as I had agreed to pay extra for, and he showed me his pressure washer and reminded me that he would do the driveway.  I told him during the inspection, and again the day of service, that I am a very detailed person and that he needed to make sure everything was done properly.
Several hours later, he texted me and said all was complete.  I had an employee of mine onsite doing yard work, so I sent him in to take a look.  He said that 1) none of the door frame tops had been cleaned, 2) many of the base boards had not been cleaned, 3) the oven had not been cleaned, and 4) that there was generally a lot of stuff that had not been completed.  I called Marcia's husband and told him to get that stuff done and I'd be back shortly to take a look.
I arrived about 30 min later and did a walk thru.  What a mess.  
1)  The blinds were pulled fully up, I assume in hopes that I wouldn't see that they had not been cleaned.  I started extending them down and saw that many of them had not been cleaned at all, and the ones that had were done poorly and still covered in dust.  I showed him and asked him to do all of them again.  
2)  I opened some windows and saw that the window tracks and frames had not been done on any of the windows, they were all still filthy, even though I paid an extra fee to have these done.  I pointed them out and told him to clean them.  
3)  They had wiped down the outside of the kitchen cabinets, but when I opened them, the backside of the doors and the frames and the shelves had not been cleaned at all.  Gross.  I told him these needed to be cleaned.
4)  The pantry shelves had sticky food residue that was clearly visible and had not been cleaned.  I pointed this out and asked him to clean it.
5)  The laundry room had been completely overlooked and I explained to him that this needed to be cleaned also.
6)  There were a series of other odds and ends, like additional sections of base board that were still not cleaned, etc. that I also pointed out and asked to be done.
About 20 min later he told me they were done and asked to get paid.  I expected that they would take a credit card, but they said they were not set up for credit cards, so I told them I could mail him a business check if he could email me the invoice.  He was very unhappy that I did not have his payment at that moment, which I probably should have brought a check, but I just assumed that they could process a credit card for payment.
I got the invoice in my email the following day and mailed them full payment right away, even though he did text me a couple times asking where his payment was.  He later apologized and said it was in his mailbox the whole time.
I went to the house yesterday to handle some last items before we move in a new tenant, and man, I was pretty upset.  
1)  I had to pull out the stove, and I discovered the sides were completely covered in grease and food bits - just disgusting.  They never pulled out the stove to fully clean it.  
2)  I pulled out the fridge - same thing.  Above the counter top edge, the side of the fridge was clean, but below counter edge it was gross.  They never pulled it out to clean it.  
3)  The microwave that is mounted about the stove was disgusting on the bottom, caked with grease and food from people cooking on the stove.  It was never cleaned.  
4)  There were several areas, including the bedroom floor tile, a bathroom counter top, and the side of the tub, where stuff like fingernail polish or other solidified products remained.  I spent 5 minutes and scraped them off using my fingernail or a razor blade...I guess they only cared to clean what their cloth could wipe off and nothing more.  
5)  The windows, which I paid extra to have done, were not cleaned inside and out.  It was obvious that the screens had not been removed and the glass was still dirty.  
6)  The pressure washed driveway, which he promised to complete as part of the service, was not performed either.
I was upset enough at the time to text some photos to Marcia's husband and let him know I was incredibly disappointed.  He apologized and told me that everyone makes mistakes.  I told him that if he had missed one or two things, that would be a mistake, but having to check his work 3 times and still finding major things overlooked....that wasn't a mistake, it was laziness and negligence.  He replied and said that indeed his workers had been lazy and that he'd like to come back and fix it.  I told him no, that I no longer trust their service to perform the tasks they say they will complete.
I had high hopes for this company, but in the end I was left extremely disappointed.  Lots of promises; failure to deliver.  I should not have to be a babysitter for someone who claims to be a professional.  A professional should not be intentionally taking short cuts and cutting corners to save themselves time and money in hopes that I won't notice.  A professional does the job right the first time because that's what they are paid to do and they have integrity in the way they do business.
I would not use this service again, and if you choose to, be sure you are prepared to go behind them and check everything they do to make sure you get what you pay for.

I love these guys! I have been using them for over a year. I waited to leave a review as sometimes service declines over time. But not with them! Marsha is great at leading her crew of meticulous housekeepers. She sends a large crew and I like that! They are done in 4 or 5 hours and I have a messy house with kids and pets.

Marcia and her team did an excellent job on the move-out cleaning of our townhome. She was on time and upon her arrival we discussed the two different types of move-out cleaning services that she offers. Since we were renters and wanted to ensure that we received our deposit back we chose the thorough cleaning. Marcia reviewed the list of move-out instructions provided to us by our property manager and immediately got to work. Upon completion, everything in the house was spotless from floor to ceiling including the refrigerator and stove. We were extremely pleased and thought that the price was fair for the work performed. Marcia was professional, punctual and communicated well. I would recommend her company and am hoping to work with her again at my new house.

They do a great job, and are very good with dust (we know because we have black furniture).
Everything looks beautiful when I walk inside, like a brand new house. It puts a smile on my face to see it.
Price includes cleaning of a bank of sliding glass doors, inside and out, and an outdoor kitchen.
We've been happy with the whole team, and everyone should use them except on my day and time ;)

I would certainly recommend her company if you need your house cleaned because they do a very thorough answer part job. From the very first phone call Marsia was very pleasant. I was late for my initial appointment, but she went out of her way to come later in the evening to discuss what I want it cleaned in my home.

Marcia and her crew are very professiona cleanersl with very high standards. If something is not done correctly, they will return at no charge. They are reliable and flexible for whatever I need. My home has truly never been cleaner.

Marcia and her staff did a wonderful job. She visited my home first and gave me a fair price for the initial cleaning followed by a variety of ongoing options (weekly, bi-weekly, etc.). I opted to go every two weeks and it is going well. They are very professional, thorough and prompt. Marcia's husband cleans windows and we hired him to clean all of our windows- inside and out. He did an outstanding job too!

I am very happy with the service. One of the bathroom was disgusting and it had an toilet exploded, I wasn't sure who would come to clean it up.  A couple of services turned me down. For the horrible conditions the apartment was in  I think they gave me a very reasonable price. The apartment looks great and Clean!! I would love to use them again.
She also responded to my email within minutes and set up an appointment for the next day, which was priceless. Thank you so much for your services today..

Great!

M&C Cleaning Solutions have been a wonderful.  They have been cleaning my house for several months and have consistently met all of my expectations.  They are friendly and take pride in their work.  I am very particular, so it was great to find them!!

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Not only are do the provide great home cleaning services, but they are great in other aspects as well. I have allergies and many products cause health issued for me and they have been so very understanding of the need to use the products that do not affect my allergies. I have newly adopted greyhounds and it requires special attention when entering and leaving my home and the staff of M and C Cleaning has been so respectful in honoring what needs to be done in order to make me feel that my animals are safe when their staff is at my home. I requested the same individuals to come each time so as to ensure the ongoing safety of my pets and they have honored this each time they've come to my home. When it was nec'y to have a substitute they called me first to explain the situation and to get my approval. I have also used them for their window washing service and was very pleased. I would highly recommend them to anyone that wants not only a great cleaning company, but also kind, polite and thoughtful people in your home.

• Marcia was referred to me by a highly-rated housecleaning service that was unable to accommodate my short notice. Because that company had rave reviews, I trusted their recommendation and was SO glad I did!

1. -- Marcia was prompt to respond to my call and didn't make me feel badly about  the unavoidably short notice.
   
   
2. -- She arrived exactly on time and provided all of their own supplies and equipment.  

-- She welcomed my list of requests without making me feel badly for having one.
-- Marcia actually cleaning the shower on her hands and knees.
-- Her team was able to remove mildew elsewhere that I was convinced would never come off.
-- They were so thorough, they took the initiative to move both the refrigerator AND stove out from the wall to clean the floor underneath.
-- Ceramic tile stains that I thought would never come up were completely gone when they finished cleaning!
-- Everything was not only done well, but with a smile and terrific attitude.
Marcia was an absolute pleasure to work with, so you will be doing yourself a favor to hire her!