INTERSTATE SIGN & LIGHT CORP

This company created the original sign so I was told to call them and they would take care of it. I called them a month ago and spoke to someone at the company. I was told that she would come take a look at the sign the following day and get back to me with a price (as she was having problems finding the original sign in their system). A month later, I still haven't heard back from them, so I tried calling again. The lady who answered was rude and I could not understand her. I'm not sure if it was the phone on her end or if she was talking on a speaker phone from across the room. I explained several times that I could not understand what she was saying but she did not care. She demanded a job number. I explained the situation and she made some off hand remark and told me that she could not help me unless I had a job number. I explained again that I did not have a job number. She told me that if I wanted to make someone come out to do a site visit then she would schedule one. I told her that I thought that since they originally did the sign, that it would be good to go back to them but that I did not want it to be a hassle for them so I would just find another company. She told that it was fine if I felt that way. Needless to say, I feel that this company is lacking customer service and they do not care about their customers. They should include the job number permanently on their signs if this is the only way they can help customers.