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2.01 Reviews
Showing 1-1 of 1 reviews
Julian Paul J.
06/2014
internet service
 + -1 moreMy basic internet is provided by Hotwire via the HOA and is very very slow. When we moved here last October we investigated a faster service and discovered that Hotwire have a monopoly but offered a 15mbps service for an $50/month. This is a quarter the speed of Verizon and a sixth the speed of Brighthouse at my previous property. However in pratcice the speed in the evening is often under 1.5mbps or stops altogether, making watching any form of online TV or video impossible. It even struggles with Google maps on occasions. I have received a couple of partial credits as Hotwire have determined that the system is maxing out due to new properties being connected in the area. They have not invested in increasing capacity to cope with the new subscribers. I have been told repeatedly that the capacity is being expanded, but nothing has happened- just words. Hotwire seem happy to provide a third world service whilst taking their customers hard earned dollars.
Description of Work: Service call (one of several) was to see why evening internet speed was only one tenth of what was being paid for and why it dropped out altogether on occasions.
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Response from Hotwire Communications
Contact information
7022 TPC Drive, Suite #650, Orlando, FL 32828
http://hotwirecommunications.comService hours
Sunday:
12:00 AM - 12:00 AMMonday:
12:00 AM - 12:00 AMTuesday:
12:00 AM - 12:00 AMWednesday:
12:00 AM - 12:00 AMThursday:
12:00 AM - 12:00 AMFriday:
12:00 AM - 12:00 AMSaturday:
12:00 AM - 12:00 AMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Internet Service,
Phone Service - Landline,
Phone Service - Cellular,
TV Service - Cable,
TV Service - Satellite
FAQ
Hotwire Communications is currently rated 2 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Hotwire Communications accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Hotwire Communications does not offer free project estimates.
No, Hotwire Communications does not offer eco-friendly accreditations.
No, Hotwire Communications does not offer a senior discount.
No, Hotwire Communications does not offer emergency services.
No, Hotwire Communications does not offer warranties.
Hotwire Communications offers the following services: Internet Service Provider Cable TV Provider VOIP Services
Contact information
7022 TPC Drive, Suite #650, Orlando, FL 32828
http://hotwirecommunications.comService hours
Sunday:
12:00 AM - 12:00 AMMonday:
12:00 AM - 12:00 AMTuesday:
12:00 AM - 12:00 AMWednesday:
12:00 AM - 12:00 AMThursday:
12:00 AM - 12:00 AMFriday:
12:00 AM - 12:00 AMSaturday:
12:00 AM - 12:00 AM