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Refrigerator/freezer stopped cooling completely, on a Friday night. Harvey & Son were here first thing on Monday. (I had put in a couple of frantic calls over weekend and got a call-back on a Sunday!) Determined that motherboard (or equivalent) element went bad; ordered a new one and had it installed within 24 hours. An attentive, knowledgeable, and wise team!
A few weeks after that, I called them when it was determined by a vent cleaning company that my dryer was not venting properly.
Harvey determined that the debris was collecting at the back of the dryer rather than filtering through the venting system. They removed the dryer back and saw all debris; then completely cleaned debris from machine (big mess inside), and the problem was completely solved. Not a spec of lint or dust remained at the worksite!
when I had a different dryer problem.
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