H & W Windows & Repair Service Inc
About us
Award winning.
Business highlights
Services we offer
Residential window repair & replacement.
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
3% | ||
0% | ||
1% | ||
0% |
The Tampa company has a brand that is double hung which is nice and I almost went with them but decided if there was a problem, it'd be sometime before they can come out to Orlando to fix it. One review said exactly that. While they cover their workmanship, it took a month before they could make it back to Orlando for this customer. Also, you don't need a double hung window if you lived in a one story house. I like the idea of it initially but decided it's not worth the extra cost. Double hung makes sense for 2nd story so you can clean from the inside without putting a ladder on the outside. Also double hung windows have more parts to it which could mean more parts for failure so FYI.
I went with H & W because they are a third generation company and I like to support local family own businesses. Ethan was great and punctual to get me the estimate. To my surprise, Bill the owner along with another guy came out and installed my windows. The workmanship was good and they cleaned up as they go. I was extremely happy with the windows and the work done.
If you are a cheapskate like me and take a month to do research to find the best quality at the most affordable price, there are two things to look for: 1) the quality of the window AND 2) the workmanship.
If you have great windows but poor work installing them, then you have a leaking window with water coming in or wind blowing in when completely shut. I read quite a few complaints online about this with other companies. If you have poor windows but great work, then it's the same.
Last, H & W is a family run business so their front office may not be the most professionally run like your big companies. I'd say don't let this stop you from having them do the work, just be persistent and stick with them because replacing a window for the next 10-20 years is worth an extra phone call or two. This happened to me but I knew they were the only ones I can trust in Orlando. They are really nice people when you see them and know they won't take advantage of you. Hope this helps:)
We had an excellent experience with them. I liked everything; they were prompt, efficient and clean. I think they were very honest; they could have sold me a more expensive repair and they were very pleasant to deal with. I did not dislike anything about the service they provided. I don't normally give these kind of ratings to places.
Licensing
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