Frank Flooring Inc

I contacted Frank to pull up tack strips at my dad's house. Carpet had been laid over original terrazzo in several rooms. Some companies don't even call back, but Frank responded. We scheduled and he arrived and got right to work. I've heard stories of how if the tack strips aren't removed correctly, the terrazzo can be damaged. Well, Frank did the living room, hallway, foyer, bedroom and a closet with no damage. He works methodically and with no time wasted. I was VERY happy with the results and the price. I didn't want the floors restored because the new buyers may decide on other flooring. But I am leaving Franks # at the house in case the new owners decide to refinish the floors. I have no doubt Frank would do an excellent job. I highly recommend Frank Flooring Inc.

I liked there choices in flooring and there price was very reasonable.

Frank showed up on time with a helper. He did the bathroom floor and his helper did the kitchen floor. The bathroom floor came out really good and the kitchen floor came out pretty good. After doing part of the bathroom floor, Frank left and his helper was still working on the kitchen floor. Now for the problems. I was careful to stay out of the way and didn't use the kitchen door until the next day. They made no preparations to protect my fairly new laminate flooring. They used my trash bags and sheets and blankets to cover the floors. When they were done, there was obviously a white film on my floor and Frank started slopping water on my laminate flooring. I stopped him and told him he was going to ruin my floors and that I would clean them, thinking that a good mopping with the proper cleaner would take care of the problem. I have mopped the laminate floors countless times and they look pretty good, but I can still see a white film. When I was able to go into the bathroom after they left, I noticed that the paint job on the baseboards (again, fairly new) was ruined. No attempt was made to protect them and Frank never mentioned the damage. The next day when I went out side, I found that they had dumped the leftover water mixed with concrete (from grinding down the terrazzo) into the plants of my backyard, so now I have what looks like cement on a fairly big spot on the plants. I noticed that the concrete flooring in my carport was stained with white which I have not been able to get up. There was white splashed on the wood of the carport by the kitchen door. When I went back inside I noticed that white stuff was all over the bottom of my kitchen door, the trash can, and the bottom the refrigerator, all of which I was finally able to get off. I was washing sheets and blankets for two days. My daughter called Frank to give him the opportunity to come and make things right. He was rude to her on the phone and basically told us it was our problem. He said that he was allowed to leave any time he wanted and when she told him about the mess that was left behind, he said that some people were just picky. He asked her to send him pictures and he would try and come out the following week to see our issues. She sent him the pictures and we never heard from him again. The floor will do for now, but I will put in new flooring before I would ever have him back in my home. I completely remodeled the kitchen and loved everyone that we worked with other than Frank. His services were the only thing that left a bad taste. For $600 for a few hours work, the least he could have done is come prepared to protect my home and then to clean up after the job was done. I will never again use his services and I wouldn't recommend him to anyone. What a disappointment...so unprofessional.

I completely gutted this house and had everything done. Of all the contractors that helped with this Frank was among the top of my list. He dealt with my constant delays and changes for months. I think we exchanged like 40 emails over 5 months. Frank is a man of few words and no BS. He was very patient. I had 3 qoutes for this to be done. Many companies (Frank included) have various levels of finished product and charge diffeent amounts. I felt Frank was very honest with me in limiting my expectations where the other people did not. He pointed out how the linoleum was oil based and would show after he was done and it wouldn't look like the rest. No one else mentioned this. This was indeed the case with the finished product. When I was finally ready he came out and him and his crew worked everyday (including Saturday) and got it all done. The results were amazing. They were beyond my expectations. Some of the patches did not match as well as I had hoped. I think Frank hoped they would match better. He offered to do them over again but I was so ready to move forward I just let it ride and figured I would cover those up. He did not charge me for the patches. I didn't ask him to do this. Many neighbors came by the house to see the floors and it lead to business right around me for Frank as everyone was impressed. I would definitely recommend him to anyone. I didn't pay him for weeks after he was done either. Didn't even ask for 1/2 down. He is coming back out to fix a minor isses and hes coming on a Sat as hes very busy with work.

Happy to use Frank, and I would recommend him to anyone.