FM Financial Services, Inc

We have been going to FM for 3 years and will continue to use her services. Very professional and excellent knowledge.

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Consulted with representative by the name of Fozia. Everything went not only excellently but superb. Had 8 questions, made great use of our time. Took time to actually help me. Good customer service, did not feel like a number.

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I initially found them on Angies list and they had a deal for $160 for tax preparation listed. So I called them to make sure they could do it as it was close to April 15. They said they could do it but not to inform Angies list as they would have to pay them money. I needed to get this done so I said OK. They prepared the return by when they said they would so that was good but when I wen to pay they said I would have to pay full price, $320. They were due the next day so I had no choice. However the IRS notified me that there was a 3K mistake on the return and reduced my refund and then the refund amount was different then the amount I thought I was going to get. I contacted the company for help and they said they could not contact the IRS and I was on my own. Very disappointed in the service and attitude.

Really nice, really informative, gave us copies of everything. Will be using them next year. Pretty affordable

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FM Financial reviewed our previously submitted tax statements. They found errors in our returns, which resulted in additional refund money that we were able to claim and receive. They were courteous; however, not very communicative. We would not receive any news unless we were the ones to contact them.

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I couldn't say anything good or bad about them. They are nice. They contacted me to ask some stuff, they were cordial, and she filed an extension for me that I hadn't thought about for 2013, and that is what I am working on right now, and she is working on it right now, because I had to get a few things straightened out before I filed that. I went there originally because there was a special on Angie's List. This is the 2nd time that I am using them. The first time was the previous years, and now it is 2013s.

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They actually made a mistake with our taxes. I need to call them back to correct the issue. We dealt with the owner. We had to remind her of several things that needed to be on the deduction. I have not yet contacted the company yet regarding the errors. Their attention to detail just was not as good as it could have been. I had to send her several emails to get in touch with her regarding the return; however, they did get the information back to us quickly.

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I am VERY impressed by Fozia's professionalism. I will definitely go back next year! I have lived in Orlando 15 years and still had my personal taxes done in Michigan because I couldn't find anyone I could trust.

The lady who assisted my wife and I was very professional and knowledgeable.

I depend on Angie's List, especially when we are new to a neighborhood. When I am not sure where to turn for services I go to Angie's List. Angie's List is priceless. I would pay the price for Angie's List rather than being ripped off or be disappointed. Of course, there can be mistakes on any service, but I think through Angie's List I pretty much increase my odds of getting a pretty good service provider the first time around. That is worth the price for me. I have had experiences where I have ended up going to court with contractors and so forth and that is a lot more expensive. I am a new subscriber to Angie's List and my intent is to continue to use its services. Angie's List is a great concept.

I was very satisfied. She was very nice and I didn’t have to wait long at all.

She did an excellent job, finding additional deductions for us that increased our refund by over $400. However, need to bring everything with you because first refund calculation was a little low due to not including all deductions and not delving deep enough. But overall, easy to work with and refund process went smoothly and quickly. Also, she was able to do our entire process in just a few hours from start to finish.

I spend anywhere from $1,200 to $1,500 a year which is outstanding from a corporate standpoint. I would give them all A's.

I think they do other things as well. I use them every year. I liked their intelligence level. They are fair, accurate, and updated on several changes in the law. They pay really good attention to detail. They are phenomenal.