We have 2 full-time and 2 seasonal employees
We are a full service accounting, business development consultation and residential loans, financial planning and mortgage broker office. We provide payroll, individual & tax preparation and filing. We also give tax planning and savings advice, monthly accounting services
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
57% | ||
22% | ||
13% | ||
4% | ||
4% |
"This is a complete fabrication. The taxpayers were very happy with the service while they were hear. They did not ask anything new than what was done. She has put the same review as the previous year. In fact we asked many questions to make sure they did not leave any deduction they should have gotten. It is pretty sad to see that someone will be happy and parsing the service and writing something else. We wish them good luck."
I initially found them on Angies list and they had a deal for $160 for tax preparation listed. So I called them to make sure they could do it as it was close to April 15. They said they could do it but not to inform Angies list as they would have to pay them money. I needed to get this done so I said OK. They prepared the return by when they said they would so that was good but when I wen to pay they said I would have to pay full price, $320. They were due the next day so I had no choice.
However the IRS notified me that there was a 3K mistake on the return and reduced my refund and then the refund amount was different then the amount I thought I was going to get. I contacted the company for help and they said they could not contact the IRS and I was on my own. Very disappointed in the service and attitude.
"Although the customer has a right to write whatever she feels, we disagree with the comments she made. First of all it does not matter if the business is a 2 person or 100 what matters is the service one gets. It is because of our service and professionalism that we have over 99% of our clients coming back to us year after year. They also refer other clients because of that. That is why we have over 99% of our clients keep coming back and we get referral from them. We treat every client as if they are the only one and try to give them the best service possible. As to the papers she said we could not find, we do not know what she is talking about. She dropped her documents and we made copies for our files and gave everything back to her. In addition the service fee was not $250. She paid the $149 big deal fee and we added $51 for the Schedule D which was not included in the offer."
"I do not agree with the rating this reviewer gave our company. First of all all the comments were about Angie's List not our service or company. We went above and beyond what he paid for our service. Secondly, the price was $149 that was paid to Angie's list and not $179."
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