Dust N Stuff

I called them because they got a good review and were close to my home. After making initial arrangements, I requested a consultation with whoever would be assigned to my apartment, as I was not comfortable with allowing access to it to someome whom I'd never even met. I was denied this on the grounds that my work schedule, which is 6:30 AM - 3:00 PM M-F, would conflict. I requested that someone come to my apartment at 3:30, and the manager replied that this was too late in the day because "the maids are leaving work for the day.". In my opinion, this is very unreasonable. I suggested a weekend and was immediately rebuffed, being told that they don't work weekends. I asked if they could be a bit more flexible, and was told that he would check and call me back. I waited five days for a return call but never got one, which I think is very unprofessional. I called again on a weekday I got off work early, and was told that no maid was avaiable to come over because "they are all off today."

They are wonderful. There's not one problem. For most of the time, the same person (Lucy!) has cleaned our home. She is a joy, does a wonderful job, and is 100% trustworthy. Dust N Stuff makes my life much easier because I don't have to worry about anything they do.