CONWAY APPLIANCE & REPAIR

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Great, had it fixed in less than 10 minutes. Very courteous and friendly.

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They're very good. I just called them back again for another appliance. He was courteous and came right over. We've been dealing with him for a long time. He fixed what was needed and didn't try to sell something else. He just fix it and leave. I'd definitely call them again.

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The tech showed up the morning of December 12th 2014, a Friday by the way, and after evaluating the fridge he found the source of the problem which was a missing tube that connects to a collecting water pan underneath the refrigerator. We agree that the repair would take place on Monday December 29th 2014 since I was traveling for the Christmas Holiday and that would also give plenty of time to order the part and receive it for placement. I missed the appointment on December 29th, which the tech showed up at my home, and I did not cancelled the service. The next day, December 30th 2014, I called the company and acknowledge my mistake and we agree to reschedule for January 5th 2015 from 1-2pm. I was called at 2:31pm on January 5th 2015 to inform me that they cancelled the appointment on me and additionally to the 45 dollars on labor, 25 dollars on the part, they will add a 70 dollar travel expense as well. Now my issue is not the total amount they where charging for my missed appointment but the fact that they cancelled on me late after I made arrangements at work, making it seem like they where being vindictive and unprofessional.

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Thank you, Angie's List, for saving the day yet again! I heard a clicking noise coming from my Kenmore refrigerator at about 1:00am this morning and immediately consulted Google to see what this meant (a relay or motherboard issue). I then read through your list of appliance-repair providers and all of their reviews. I called Conway Appliance this morning and spoke with Darlene, who was so pleasant and professional. I was given a one-hour window in the SAME day, which I also appreciate, not the four-hour window most businesses provide. Mark, the owner of Conway Appliance, came out on time, was pleasant, knowledgeable, and troubleshot and replaced the relay. I used to call Sears for repairs but never again. I am so happy and relieved!

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He was knowledgeable and worked quickly.

My repairs failed. He was pretty expensive. I won't use them again.

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Great! The tech showed up during the timeframe committed; all costs matched the estimate and quoted service call fee. One part was not available; however, I was not charged a second service call fee and the tech followed up as committed to make the final installation one the part was received. He even cut me a break on the dryer switch installation since it was a quick job.

I called their office Monday morning to schedule service on my garbage disposal that wasn't working and their office said they could have someone to my house that very same day between 2pm - 5pm. They were there by 3:30 and it only took about 15 minutes! He got some debris out of the disposal but could hear something else in there that he couldn't get out. He said he would try something (putting ice down it and grinding that) but if that didn't work, the disposal would have to be replaced. But he did the ice thing and BAM! Like magic, disposal is like new again. Granted I think the $114 for 15 minutes of work is a bit steep, but it could have been a lot more if I had to replace the whole disposal. I was very happy that they were able to quickly get out to our house because I had been playing phone tag with another company who would not set up a time with me and just would call me and say and quot;Hey I can come nowand quot;. Of course it was never when I was home. Conway Appliance and Repair was extremely professional and I will definitely use the for future needs.

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Professional, courteous and were here when they said they'd be here.