When I contacted Central City Trucking for fill dirt, they were very helpful. They couldn't guarantee a delivery time if I chose end of day, but was told if I chose first thing in the morning, they could delver on time. So I selected 7:30 a.m.. At 7:45 I hadn't heard or seen from anyone so I called the office and Stephanie informed me that they had trouble with the loader but that he was loaded and on his way. Well, at 8:15 still no sign of anyone so I called again. Now no one answers the phone. I try several times and no answer. Finally at 9:30 - two hours late, the truck shows up. I question the driver as to why he was so late, as I was quite late for work now, and he informed me that he was sent to Winter Garden first. Not happy! I show the driver the general vicinity of where I want the dirt dumped and trust him to do it right. Well he drives at an angle across my driveway and breaks it about a foot from the edge and proceeds to drive over the edge of my paver sidewalk (although he had a whole yard to drive on) and crushes some and pops others up. When he stops rocking the truck and leaving huge ruts on my yard and gets out, I showed him what he did and his response was "yep, that's what happens when you drive a big truck over pavers". I was so angry, but had agreed to purchase the dirt for a certain price and gave him the check. I then took pictures and sent them to Stephanie confident that she would respond and do the right thing by offering to help repair the damage, but again, no response. To date, there has been no response or follow up by Central City Trucking. I will never use them again or recommend them to anyone.
Description of Work: The provider delivered a truck load of fill dirt.
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Service Categories
Mulch and Topsoil
FAQ
Central City Trucking is currently rated 1 overall out of 5.
No, Central City Trucking does not offer free project estimates.
No, Central City Trucking does not offer eco-friendly accreditations.
No, Central City Trucking does not offer a senior discount.
No, Central City Trucking does not offer emergency services.
No, Central City Trucking does not offer warranties.