Carroll Bradford Roofing is Florida's premier, family-owned roofing solutions provider delivering a superior customer experience and proudly preserving our local communities. Call us today for a free inspection!
Caroll Bradford reroofed my house several years ago. I have a written 25 year warranty on both material and workmanship. The roof shingles and flashing were not properly installed causing leaks and damage to my home. I've attempted numerous times to contact Caroll Bradford. Of the 25 or 30 times only once has the phone been answered. No one has ever come to inspect the roof for damage. I was forced to hire another contractor to effect repairs. This has cost me thousands. I even left one message stating I'd file a complaint with the DBPr and file a law suit as well. Still no return call. I just filed a complaint with the DBPR and will proceed to litigation soon. I will likely file a complaint with the city building department too. Beware of this contractor for poor workmanship and failure to provide written contract warranty repairs.
Description of Work: Replaced roof
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$19,200
Tony P.
03/2025
2.0
roofing
+ -1 more
I hired Carroll Bradford after hurricane Irma damaged my roof. Although it appeared that they did an OK job, it wasn't long before I discovered that they were more concerned with getting it done fast rather than doing it right. Not long after they were "done", I heard "critters" in the attic. Turns out they left openings in the "hard to reach" valleys where squirrels/rats could nest. Long story short, I've had to hire pest control services to seal entry points and replace insulation due to rodent urine and feces on more than one occasion. It's gotten to the point where the pest control companies have said there is nothing they can do and said I should call a good roofing company to fix the shoddy workmanship. I've also had to hire companies to seal leaks and fasten loose tiles. Called Carroll Bradford five times this week. They haven't returned my calls. Carroll Bradford doesn't stand by their work Wish I knew this before I hired them.
Description of Work: Tile roof replacement.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$70,000
Claudio C.
08/2024
1.0
roofing
+ -1 more
Do not use this company! They fired all employees, the owner is never available. The roofing LLC division of this company hides under an office location where other divisions called Carrol Bradford finance services works from. The employees there cannot help you on any roof issues. This company took 50% of my contract amount on August 7th, 2023 which is U$32,500 and do not answer my calls or start the job. I have to start a legal case to recuperate my deposit. Do not use this company! Maybe in the past was a great company, but now looks like they do not performing their contracts. Be careful!
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Steve L.
07/2022
1.0
roofing
+ -1 more
These people are dishonest, they do shoddy work, they will disappear for months, then harass you for payment while you wait for your insurance to pay out. Borderline fraudulent behavior. Terrible company. DO NOT HIRE.
Description of Work: New Roof (F-)
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Linda T.
06/2020
5.0
roofing
+ -1 more
They did a great job. Very prompt. Very friendly and helpful and amazingly worked very hard. They were really great.
Description of Work: They just did our roof.
Rating Category
Rating out of 5
Yes, I recommend this pro
Louise H.
04/2020
5.0
roofing
+ -1 more
We HIGHLY recommend Jason Milton of Carroll Bradford Roofing. My sister needed a new roof. I gathered quotes from several companies. Some did not even call back. My sister and I have managed projects and are quite skilled in successful project management, of various types, so we know a well run project from a flop. We are quite particular in who we deal with as we know good work from junk. Jason Milton is TOP Notch and straight forward. The entire project went entirely smoothly even during the virus situation. It was important that sister get the roof install before hurricane season approached. We could not wait until we were released from the virus. We had to get the roof installed. We were happy to hear that roofing was a necessary business. We could not be any happier with the entire project that was run by Jason Milton. He is a man of his word and gets the roof installed for the price he says during the time he says. If you want a solid project for your new roof installed and a fair price, this is your company to choose. It was an exceptionally run project and sis is super happy with her new roof. Thanks again Jason Milton and Carroll Bradford Roofing. Top Notch Install ALL the way through. Seriously.
Description of Work: Roof Install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Carroll Bradford Roofing
Thank you for sharing, [Member Name Removed]! Jason is a wonderful member of our team and I'm glad to hear you had such a great experience! We are thrilled we could put a new roof over your sisters head before storm season starts!
Michael M.
05/2019
5.0
gutter repair, roofing
+ 0 more
5-star rating for Carroll Bradford and Jason Milton. Our condo building was in need of a new roof. We received multiple estimates and ultimately chose Carroll Bradford. Jason Milton, project supervisor, met with us numerous times, and also with the insurance adjuster. He answered all of our questions so that we knew exactly what to expect for the job. Jason had an amazing crew of roofers. Seven buildings only took them one week to complete. They worked from daylight to dark and were extremely organized and cleaned up every day. Not one single complaint from any of the homeowners during this roof replacement. Jason, you did a great job and we are very appreciative! Maitland House Management Inc
Description of Work: Roof repalcement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer S.
01/2019
5.0
roofing
+ -1 more
just now-EditWhat a great experience we had with Tyler Johnson and Carroll Bradford Roofing! After having just gone through Hurricane Michael, we were inundated with contractors from out of town and didn't know what to do or who to trust. My sister recommended Carroll Bradford Roofing and when I called, they sent a rep out almost immediately. Tyler Johnson was professional and friendly, empathetic and kind. He spent so much time reviewing all of our options, explaining for the nth time what was going to happen with insurance and all of that administrative stuff we had to do, all the while not pressuring us to do anything. When it came time to make a decision, it was easy for us; he was knowledgeable and helpful from picking out colors to explaining the roofing process. The actual work was done professionally and clean up was well done. It was a great experience during a really difficult time. Thank you Carroll Bradford and thank you, Tyler Johnson - you are a great representation of your company and we appreciate your integrity and compassion.
Description of Work: Panama City Beach, FL Roof Replacement Hurricane Michael
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Caron N.
01/2019
5.0
roofing
+ -1 more
My roof is the best its ever been. The quality of work was excellent. The materials they used were the best quality. The workers were here on time and worked all day. They cleaned up as they went and our home was left clutter free each night while they were installing the new roof. I will and do recommend them for any roofing repairs. We recommended them to two of our neighbors who thought they needed roof replacements. After Chad Henning inspected their roofs he told them they did not need replacing. Their honesty during a time like that when roofers were scamming people after a major disaster is to to commended. For us it showed the character of the company.
Description of Work: Roof replacement after Hurricane Michael
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,000
Arlene O.
12/2018
5.0
roofing
+ -1 more
I have never worked with a better roofing company. James Bouzas was the representative that I worked with and he bent over backwards to insure I was happy with everything. He help coordinate with my solar company and special gutter company to ensure everything went smoothly. He also worked directly with the insurance company to make this whole project go easy on me. The workers did a great job and everyone was professional. I am happy with my new roof.
Description of Work: Reroofing of home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Virginia L.
09/2018
5.0
roofing
+ -1 more
Carroll Bradford is world class in terms of service and professionalism. I worked with Ryan Kruse to have my new roof installed at my house in East Orlando. He was fantastic to work with, Ryan was patient while waiting for my approvals with the HOA and quick to move to get everything set up before and after getting the "go ahead"! I've already referred him to friends and family that are now working with him! If you're looking to have your roof cared for, you won't be disappointed when working with Carroll Bradford.
Description of Work: Re-roof my house in East Orlando
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,300
Roy R.
06/2018
5.0
roofing
+ -1 more
Very good. Could have done a better job of cleaning up nails
Description of Work: Shingles replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jaime S.
04/2018
5.0
roofing
+ -1 more
We just had our roof replaced by Carroll Bradford. We worked closely with Parrish Parker from Carroll Bradford to determine what we needed, and then Parrish and his team worked with our insurance company to guarantee that the insurance payout covered the cost. The workmen showed up on time and did a great job, and Parrish was very responsive to questions. I really appreciated the thoroughness and timeliness of their work -- they showed up when they said they would, did great work, and finished on time and on budget. Parrish was great, and I'd definitely work with him and Carroll Bradford again!
Description of Work: We needed our roof replaced due to hurricane damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Billie O.
04/2018
5.0
roofing
+ -1 more
Older roof received damage from Hurricane Irma. Friend recommended this company. I called & Sean arranged to check fairly quickly despite lots of roofing damage in the area. Recommended that I check with home insurance to see if it would cover as he felt entire roof needed to be replaced. He sent me estimates for entire project as well as partial if insurance didn't cover. Home insurance covered & Sean came out we went over all the paperwork, he was most helpful in explaining insurance paperwork & process. Helped me with deductible assistance through his company that offered 3 years with 0% interest so I could pay. I also had inside damage & he recommended McQuiston Painting to fix popcorn ceiling damage (see my review for them). I highly recommend Carroll Bradford Roofing as they are efficient, friendly, thorough & helpful answer any & all questions. Sean has been invaluable to get me through this complicated process The team of roofers came out on Friday afternoon 3/20/18 & after 12 hours had completed the job!! This include thorough cleaning up after the project.
Description of Work: Replaced roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from Carroll Bradford Roofing
We love to hear about great experiences had by our clients! Thank you for your kind words and we hope that you enjoy your new roof!
Barbara M.
03/2018
1.0
roofing
+ -1 more
After almost 1 year he hasn’t done everything he’s responsible for. The gutters/downspouts weren’t replaced for 8 months, the screens, I hired someone to replace the damaged ones. If I waited for him; I’d still be waiting. The roof leaked and he has finally had someone come to paint it. (Just that one area) instead of the entire ceiling. He is not a man of his word. My neighbors have had the same problem. I would never recommend Carroll Bradford because of him.
Description of Work: Re-roof, fix fence, have gutters & downspouts replaced, re-do screens that were damaged, remove solar and have it put back up or replaced if necessary.
Rating Category
Rating out of 5
quality
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Carroll Bradford Roofing
Thank you for your feedback. We apologize for the experience you've had and would like to have our Vice President of Sales, Steve Bush, reach out to you so we can better understand the problems you have experienced and help to rectify any remaining issues. You may also contact our office any time at 833-237-7663.
Connie V.
11/2017
5.0
roofing
+ -1 more
Chad Henning is our Roof Project Manager for Carroll Bradford, and he makes the project go real smooth, he is patient, well educated, prompt, and explains himself well. Chad is an excellent example of someone who represents Carroll Bradford.
Description of Work: Hurricane Irma left roof damage, and needed repair for our fence and inside home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Heather R.
10/2017
5.0
roofing
+ -1 more
My realtor recommended Carroll Bradford and I was really glad that Mike Ruggieri (407.595.6252) was there to help assist with the whole process. He was very knowledgeable and professional and friendly! He met with the insurance adjuster when he looked at my roof which made me feel better about the process (less back and forth, less delay). A lot of my neighbors are still waiting for a new roof and have tarps! Mike also climbed up on the roof and placed a tarp there himself when I was concerned about a leak. The whole roof was done in less than 1 day and it looks great. Call or text Mike at 407.595.6252 or email at mruggieri@carrollbradford.com.
Description of Work: Carroll Bradford just replaced the roof on my home. I had damage and a leak from Hurricane Irma and filed an insurance claim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda P.
12/2016
5.0
roofing
+ -1 more
great. insurance covered it and they dealt with the insurance company directly.
Description of Work: new roof due to hail damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Michelle S.
05/2016
5.0
roofing
+ -1 more
We noticed neighbors getting a new roof and knew our roof was due to be replaced, so we asked for a recommendation. Dylan and Jason of Carroll Bradford have been extremely accommodating and accessible through the whole process, even returning calls after hours to make sure our questions are answered quickly. Throughout the whole process, we have been impressed with the service we have received. Dylan made the process easy for us, working with our insurance and mortgage companies and being available to address any questions or concerns. Our roof looks great and we would recommend this company to anyone needing to replace their roof.
Description of Work: Installed a new roof on our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from Carroll Bradford Roofing
(Removed members name) Thank you so much for you positive feedback! We are lucky indeed to have Jason and Dylan on our team! We appreciate your business and your future referrals!!!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Landscaping - Lighting,
Pavers and Hardscaping,
Homebuilders,
Lawn Irrigation,
Lawn and Yard Work,
Concrete Pouring and Repair
FAQ
Carroll Bradford Roofing is currently rated 4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Carroll Bradford Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa