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Branch Garage Doors

Garage Doors, Doors, General Remodeling,

About us

Additional phone numbers - (352) 751-2352, (352) 728-8899, (352) 383-7875. Owned & operated by the Branch family. Award winning. Additional DBA - Branch Supply Inc. Award winning.

Business highlights

52 years of trusted experience

Services we offer

Residential sales, installation and service of garage doors and garage door openers.

Services we don't offer

We do not offer lighting or insulation of home. We also don't offer general remodeling, interior or exterior doors.

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

5.0272 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 272 reviews

Anthony R.
01/2024
5.0
garage doors
  + -1 more
Amazing! Called them at 8am and they had a tech at my house to do the repair at 9am. Super nice technician and efficient. Reasonable price for the repair. Would definitely call them again and HIGHLY recommend their services.
Description of Work: Springs needed replaced after breaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

JEAN T.
07/2022
5.0
garage doors
  + -1 more
Easy to set up appt. came on time and fixed it. Whole process quick, easy and well done!
Description of Work: roller replaced on garage door
Rating CategoryRating out of 5
Yes, I recommend this pro

Ruel M.
09/2021
5.0
garage doors
  + -1 more
Very few companies are as excellent as this one. I have used them in the past and will definitely use them again. They are professional, extremely helpful and it’s clear they care a lot about the quality of their work. I received excellent advice both on the phone (I believe it was Natalie) and in the field (I think it was Kurt). I understand why they are so highly rated on Angi’s List. In all interactions everyone took their time to ensure they answered all my questions and could then make informed decisions. I highly recommend them!!
Description of Work: I had the garage door opener and door springs replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Joe H.
09/2019
5.0
garage doors
  + -1 more
I had a new garage door installed by another company. The installation was incomplete and the next day the spring broke. That company left me “high and dry” with a non-functional door. A good friend highly recommended Branch so I called them. Lori answered the phone and the sincere compassion she showed for my situation made me realize I found the right company. The communication from Lori throughout the process was outstanding. On the day of the appointment the tech was running late due to previous jobs. Since it was nearing the end of the day Lori called to say 2 techs would be arriving to assure the job would get done. Kurt and Mitch showed up and said not to worry they would get everything completed. They were professional, knowledgeable and just true gentlemen. The work was completed quickly and the price was less than I expected. It was an exceptional service experience and I will use them for all my garage door needs. I highly recommend them.
Description of Work: Complete a door opener not finished by another company and repair a broken spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Harrison E.
08/2018
5.0
garage doors
  + -1 more
It was excellent, they aligned the door so that it's much quieter now, couldn't have asked for any better service.
Description of Work: Serviced the garage door and got us new remotes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Branch Garage Doors
Dear Member, Thank you for allowing our company to service your garage door and opener. We value your business and appreciate this posting. The Branch Family

E Libby H.
07/2018
5.0
garage doors
  + -1 more
Splendidly. As we expected our 30-year old opener was not fixable and not worth fixing even if it were, so we opted for a new opener. Got a brand new opener with remotes and external keypad, much quieter and a big improvement over the old one. We talked at some length with the technician Andrew about the door itself. We had been wondering if it too would need to be replaced. He talked to us about the tradeoffs of newer and older doors and went to work. Shortly after while fixing some hinges he called us in to show us where the door was cracking and breaking away from the hinges. We decided to order a new door as well. This all felt very comfortable and not at all like an up-sell. We had all agreed on keeping the old door before the damage was found, and it was clear and visible. They are an efficient operation and got someone out to me the day after I called. I am very pleased and glad to be doing further business with them.
Description of Work: Fix garage door that would not open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from Branch Garage Doors
Dear Member, Thank you for your review and giving us the opportunity to replace your garage door. We do appreciate your business and look forward to getting the job completed for you as soon as the garage door replacement comes in. The Branch Family

Julie L.
03/2018
5.0
garage doors
  + -1 more
Al is the best!!! He's knowledgeable, professional and genuinely nice.
Description of Work: This is the fourth time I've used Branch for different garage door issues at my home and my mom's home. Everyone at Branch is so nice, but more importantly they are professional; they run their business the way every business should be run. Today Al programmed 3 new gate/garage door openers for us, as well as two cars for the gate. Our gate is old and tricky, but Al knew exactly what to do. This is the only garage door company I will use.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Branch Garage Doors
Dear Member, Thank you for this review. We will be sure to tell Al how much you appreciated his expertise and service. Thank you in advance for your continued business we do appreciate it. The Branch Family

Jeannine A.
01/2018
5.0
garage doors
  + -1 more
Told us the noise really didn't hurt anything and he could lubricate it but would have to charge us. The motor was 22 years old and he explained the way the new motors worked and gave us prices and information. We will probably get a new motor if the noise gets problematic. Would definitely get it from Branch.
Description of Work: Loud noise when opening and closing garage door.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Branch Garage Doors
Dear Member, Thank you for calling our company regarding the general maintenance for your garage door and opener. Your old screwdrive opener has been a good work horse for you and seemed to have plenty of lubricant already on the rail. The noise was not something we could stop with lube. When the noise gets to be too much to bear we will be happy to replace the unit with one of our LIFTMASTER openers. A LIFTMASTER opener will not require that nasty lubricant. Thank you for your continued business. The Branch Family

Nita D.
12/2017
5.0
garage doors
  + -1 more
great! The garage door is so quiet now. I'm so glad I used them.
Description of Work: repair garage door spring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Branch Garage Doors
Dear Member, Thank you so much for allowing our company to replace the torsion springs on your garage door. Please let us know if we can be of further service to you. The Branch Family

Ron M.
07/2017
5.0
garage doors
  + -1 more
I called Branch Garage Doors to inquire about replacing the springs on my garage door. I spoke to Lori, and she was wonderful in explaining the work to be done and gave me a firm price for the repair. When she learned that my car was in the garage, she explained the danger of opening the door with only one spring ; and made a special effort to put me on the fast track for service. Thirty minutes later, Lori called back to say that the technician was on the way, and his name was Mitch. My original call was at about 8:30 AM and Mitch arrived at 10:05 AM. He was very professional, knowledgeable, and efficient. The springs were replaced and adjusted in less than 45 minutes for the price quoted. This is a family owned business and they treated me like family. A big thumbs up to Branch Garage Doors!!
Description of Work: Garage Door spring replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Branch Garage Doors
Dear Member, We thank you very much for this review. Our staff really does appreciate when a customer takes the time to appreciate their efforts and we do too! We will let Lori and Mitch know about your review. Again, thank you for calling us. The Branch Family

Richard M.
07/2017
5.0
garage doors
  + -1 more
excellent...very pleased with service
Description of Work: roller replacement and general door maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Branch Garage Doors
Dear Member, Thank you for allowing our company to service your garage door and opener and thank you for taking the time to post this review it is important to us and our staff. The Branch Family

Richard M.
06/2017
5.0
garage doors
  + -1 more
Gentleman said he did not see anything wrong with the door and asked what specific issues were prompting us to seek a new door. He fixed rollers, motor & some other things & it is running like a new door. Definitely recommend them for their honesty, integrity & great work. The gentleman who serviced the door was very knowledgable and quick. Price was reasonable. Thank you, Branch ...
Description of Work: Asked for quote on new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Branch Garage Doors
Dear Member, Thank you so much for taking the time to write this review. We shared your review with the technician and he remembered your job and was also pleased for the review. We appreciate your business. Thank you again. The Branch Family

Steve S.
06/2017
5.0
garage doors
  + -1 more
Called in the morning and the technician came out later in the afternoon. The dispatcher gave me a range and he showed up on the starting time. The technician was courteous and professional with logo shirt and truck. He replaced the spring in short order, lubed the screw drive and hinges, and got the door working again. He mentioned a few things that he thought might need repairing down the line, but wasn't pushy about doing it right away. He did find a cracked hinge which I had him replace also. The price was the same as what the dispatcher quoted me on the phone -- not a super bargain, but about what I expected. I would definitely call them again.
Description of Work: Replace spring and reset pulley.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Branch Garage Doors
Dear Member, Thank you for allowing our company to be of service to you. We appreciate our customers and hope to serve you in the future as you need us. Giving us this review is also greatly appreciated and will be shared with the technician. The Branch Family

Judy D.
06/2017
5.0
garage doors
  + -1 more
Very well! Rep was on time, very knowledgeable, recommended best solution without $$$$ surprises. ( he even fixed what I thought would be a big repair as part of the tuneup! - surprising! ) I highly recommend and have put them on my list for annual door checkups and maintenance.
Description of Work: Garage door opener replacement and garage door tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Branch Garage Doors
Dear Member, Thank you for taking the time to give this review and thank you for allowing our company to work for you and give the service your garage door/opener needed. The Branch Family

Susan D.
05/2017
5.0
garage doors
  + -1 more
Perfect. I was a builder of single family homes in Orlando for over 35 yrs and have always used Branch. Personally and professionally. Reliable.
Description of Work: New garage door opener with remote and new rollers. Also rubber bottom door seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Branch Garage Doors
Dear Member, Thank you for looking us up and give our company an opportunity to be of service to your family again. We appreciate the review and trust you and your family are doing well. The Branch Family

ROBERT B.
02/2017
5.0
garage doors
  + -1 more
It went very well. While the technician had a little trouble locating our home (not his fault), he got to work immediately after arriving and pointed out a missing bolt that was putting stress on part of the garage door opening system. He replaced the bolt, lubricated the parts of the door that needed it and recommended that I replace the rollers on the door as some of them were wearing out. I elected to allow him to replace the rollers. It had been ten years since the Company had serviced our garage door so the rollers were original to the time of installation. The technician also gave me some advice as to how to open the door should the spring(s) ever break and cautioned me about a safety hazard that could occur if the door was in the up position without the normal opening system in operation.
Description of Work: I asked Branch Garage Door to come to my home and inspect and service as needed my garage door and garage door opening system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Branch Garage Doors
Dear Member, Thank you so much for allowing our company to service your garage door and opener. We value your business and appreciate your Angie's List posting. The Branch Family

Sarah H.
01/2017
5.0
garage doors
  + -1 more
They were prompt, they gave me a price over the phone, and that was what they stuck to.
Description of Work: They installed a new garage door opener.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Branch Garage Doors
Dear Member, Thank you for your review. We trust the garage door opener we installed is making life easier for you and we appreciate your business. The Branch Family

MARTIN P.
01/2017
5.0
garage doors
  + -1 more
Great will continue to hire them on any issues the garage door
Description of Work: Door opened but when I tried to close the door, it would start then reverse itself to the full open position. Tried several times with same results. Checked around door and electric eye and could not find any apparent issue. Called Branch and instead of them setting up a service call they suggested checking several things to see if I could correct the problem. Sure enough after trying several of their suggestions the door worked fine. Branch could have set up a service call that would have cost me money, instead they offered me free advice that saved me the expense. Great unselfish customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Branch Garage Doors
Dear Member, Thank you for your review. We are glad that our suggestions were helpful and you did not need a service call at this time. We look forward to assisting you in the future when the problem needs our technician. The Branch Family

John F.
07/2016
5.0
garage doors
  + -1 more
My garage door opener did not stop when the door opened. The motor kept going and jammed the chain against the stop. I tried to break the door free and broke the chain that runs between the door and the motor.. I called Branch because they were close and rated A. Office staff answered the phone immediately and transferred me to their scheduler. She set me up for a same day repair and called me 15 minutes before the technician arrived so I could get my cars out of the garage. The technician (Andrew) arrived on time and went right to work, He repaired a broken chain, replaced the part that adjusts when the door stops opening and when it stops closing. He adjusted the springs, lubricated everything and made all the necessary adjustments. The price Branch charged me was less than I expected and I was very pleased with the work. Important points were: The phone was answered by a person not a machine. They were responsive to my needs and phoned me back twice to set up a better appointment time and to tell me when the technician was 15 minutes away. The technician answered all my questions and explained what he was doing and why he was doing it. I got the impression from everybody that they valued me as a customer.
Description of Work: Repaired garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Branch Garage Doors
Dear Member, Thank you for your business and this review. Our staff does try to be efficient but not pesty with status updates. Our technician takes pride in what he does and we are grateful to have him. The Branch Family

Andrew B.
04/2016
5.0
garage doors, remodeling, doors
  + 1 more
Branch was excellent in all respects: * Responsive. When I called Branch, a human immediately answered the phone (this is more exceptional than one might assume among companies that provide home services). She was very polite, clearly outlined the probable cost of repair, confirmed that they did have someone in my area would was available for same-day service, and gave me an accurate timeframe for them to arrive at my home. * Quick. We could not close the garage door due to the misalignment. Thus, it was urgent we complete the repair for security reasons. Branch had our door repaired within 4 hours after I called them. * Little up-sell. The cost of repair matched the low end of what I was quoted on the phone. The service person did suggest I replace my garage door rollers if I used the door frequently and planned to keep it for much longer. The incremental cost was $60. Based on the number of cycles my rollers were rated for, the age of the door, and the frequency of our use, I think the suggestion and cost were appropriate. * Thorough. In addition to fixing our immediate problem, the service person checked all the hinges and drilled additional bolts to re-secure a couple that had come loose. He also banged out some dents in the track, tightened the track's mounting against the garage frame, lubricated the door, and left me with recommendations/tips for lubrication method/schedule going forward. I previously had a garage door serviced when I lived in North Carolina, and I can say that Branch provided a much higher level of service with less up-sell. The service person's name was Allen, and he was excellent. He very quickly sized up the situation and worked with zero hesitation. As soon as he started working, I knew I was in good hands. I'd highly recommend Branch to others in the Central Florida area needing to have their garage door serviced.
Description of Work: We tried running the garage door while it was locked, causing a cable to come off and for the door to become severely misaligned. We needed this repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Response from Branch Garage Doors
Dear Member, Thank you for this review. We appreciate your business and this thorough review. The Branch Family

Joel K.
08/2015
5.0
garage doors
  + -1 more
Great! Allen showed up on time, did a great job, re-ran the lines when he found a short in my existing wiring, got it all working perfectly. No issues at all, he did a great job!
Description of Work: Installed my new garage door (from Lowe's), installed all new rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Branch Garage Doors
Dear Member, Thank you for allowing our tech, Allen, to install your new garage door opener system and provide you with new rollers. We appreciate you taking the time to give him this review. We share the reviews with our techs and they really appreciate them. The Branch Family

Barbara B.
07/2015
5.0
garage doors
  + -1 more
When the service guy arrived, he was polite and punctual (actually early even). He told me there was nothing they could do to replace the piece that was rusting out except replace the whole thing. He said that would be around $200 but that I would probably need a whole new door within a year. I told him I didn't have the money to replace the entire door at this time. He gave me an estimate for a new door and didn't charge me anything for the service call! He even reset my outside keypad without charge. Branch is a great company and I will certainly continue to use them when I replace my entire door in a few months. Thank you, Branch, for being honest and reliable!
Description of Work: I called Branch because they have serviced my garage door opener in the past and I was pleased with their services then. Last week I noticed that the bottom piece of my door was rusting out and starting to fall off.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Branch Garage Doors
Dear Member, Thank you for calling our company and we look forward to serving you in the future when you are ready. The Branch Family

Tim C.
06/2015
5.0
garage doors
  + -1 more
Good. They replaced with much stronger springs. The ones replaced were from the original developer over 10 years ago. They also serviced the rollers, joints, etc and left some spray for me to use in the furture. Very professional.
Description of Work: Replaced two springs on the garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from Branch Garage Doors
Dear Member, Thank you for calling us to replace the springs on your garage door. We appreciate you taking the time to post this review. The Branch Family

Victor M R.
05/2015
5.0
garage doors
  + -1 more
Al, the tech, was excellent. He was courteous and friendly. But more than that, he showed me that he really knows his business. He gave me a feeling of confidence in his work that I find rare these days. He even solved a problem I had with my second door that would open when a neighbor triggered their remote close to my house. I would recommend Branch, and specifically Al, to anyone in need of maintenance or repair of a garage door opener. the cost of repair wound up being a lot less than I expected.
Description of Work: Garage door wouldn't open in the morning. Called Branch, and they quickly dispatched a tech. He arrived right on time, and right away diagnosed the problem as a control board damaged by a power surge during the electrical storm of the night before. He replaced the board, reprogrammed my remotes, and lubricated the door. He gave me quite a few tips on maintenance of our old openers and recommended replacing the oldest one with a belt drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Response from Branch Garage Doors
Dear Member, We appreciate the time you took to give this review. Thank you for allowing our company to send Al, our tech, to give you this garage door opener service. Al loves what he does and we are fortunate to have him as a part of our team. Thank you again! The Branch Family

Jerry B.
05/2015
5.0
doors, garage doors
  + 0 more
Tech arrived on time, spotted broken spring, replaced broken spring, made several adjustments, and lube the rollers. Very quick, thorough and efficient. Ask for Al....
Description of Work: Replaced tension springs on double door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Response from Branch Garage Doors
Dear Member, Thank you this review. Al loves what he does and we appreciate and value what he does for our company too. Allowing our company to serve you is appreciated. The Branch Family

Contact information

5821 Old Winter Garden Rd, Orlando, FL 32835


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
General Remodeling,
Insulation,
Lighting

FAQ

Branch Garage Doors is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Branch Garage Doors accepts the following forms of payment: Check
No, Branch Garage Doors does not offer free project estimates.
No, Branch Garage Doors does not offer eco-friendly accreditations.
No, Branch Garage Doors does not offer a senior discount.
No, Branch Garage Doors does not offer emergency services.
Yes, Branch Garage Doors offers warranties.
Branch Garage Doors offers the following services: Residential sales, installation and service of garage doors and garage door openers.
We do not offer lighting or insulation of home. We also don't offer general remodeling, interior or exterior doors.

Contact information

5821 Old Winter Garden Rd, Orlando, FL 32835


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed