Blue Star Air Conditioning

I don't have enough compliments for this company. They are great in customer service, quality work and providing great pricing! We needed a new HVAC unit after our last one failed in the beginning of Aug when is hottest. They lend us a portable ac unit in the meantime. I went through 10 different local companies, which most gave me 2 to 4 quotes each. Husband and I debated between 3 brands (Trane, Carrier, and Bryant) but had others to consider like Rheem. We decided for Trane given their reliability and highest failure rate because Trane is a top brand. We even checked the Consumer Report. I had 4 different vendors quoting me for Trane and Blue Star offered us the best system (latest) and most efficient at 21 SEER variable speed (4TWV0X36) heat pump & latest air handler (TAMXA0C42) which is the best and latest model. The two paired up provide for best efficiency. And still Blue Star prices were very competitive when compared to the other 3 vendors. The other vendors quoted us lesser products in efficiency (16 or 18 SEER) and not the best models and yet at much higher prices (delta was ~$5K+). Blue Star also had the best reviews and for sure they did quality installation and have been trained and certified by the manufacturer. The 3 guys (Jose, Willie and Unis) that came for the installation on 8/24/22 were courteous, professional, hard working, and seem kind too. They explained and showed me what they were doing and what they found from previous installation. They told us how the system works and explained how to care for it properly. They had a hard time getting the underground copper line out from previos installation due to improper installation. While most other vendors wanted to reroute the pipe through the attic, these guys got it out ingeniously. I saw it took them a while but they got it done! They made me comfortable. They built trust! We did not feel like we were being taken advantage of. Sanjay, the owner, is great aslo to work with and is involve in the process all the way through. He gave us his mobile number too. He helped us select a unit and offered us the best one at the best price and with a great financing offer too! He followed up with us in the days to follow the installation also to ensure everything is working and looking right. Sanjay accommodated to my work schedule too. I work in procurement and acquisitions and I did my research thoroughly and found this company to be best. Even the lady at the office, Angel, has been amazing and super courteous and profesional, which is highly appreciated! She helped alleviate our every concern. So, I would recommend Blue Star over and over again for Trane units and for maintenance of other brands. Their rates I feel are unbeatable and still provide great quality service! We will definitely keep them! Thank you! ☺️

It was recommended that we replace the whole unit inside and out for $4400. I passed for now and will be getting more opinions and quotes. The tune-up went great, very professional and showed you everything that they did and all that needed replaced.