Benjamin Franklin Plumbing of Orlando

They came quickly after posting the job. Simple kitchen faucet repair. The technician was good and professional- hence why I didn?t leave a one star rating. We later went to use the garbage disposal and it wouldn?t turn on. Not a big deal so I called back to schedule a ?recall? appointment. They left a time window that was in the evening. On the day of, I hear nothing from them. I had to call and was told everything was okay and that I was next on the list. Waited, no word again. Called them back and was told that they don?t do ?recalls? in my area on the weekend or after hours so the message didn?t get to the right person. They scheduled another appointment to make an exception in my case and scheduled during the week, but after hours. Fine. When the day came, same thing. Nobody called, no message to confirm. I called again. This time a manager finally came to the phone and basically said the same thing. So they rescheduled me again. At that point I was done, so I cancelled later.

B.F.P. is a great company to work with. They are very knowledgeable, professional in their job and communications, reliable, and understanding. We’ll be forever grateful for their service and support.

David was very professional and knowledgeable answered all of our questions very polite got the work done very quickly gave great explanation on what he did and how to manage our piping i would highly recommend this company

Brandon is very knowledgeable and professional as well as humble. He was exceptional. Water softener works great.

Job comlpeted

Antonio was very professional and honest. I would recommend if you hire them for a job ask for Antonio

Needed new main line into home and they got the job done quick

he was very thorough and I learned a lot from him.

Great job

Benjamin Franklin provided more than enough notice of the appointment. The gentleman was on time and provided great advice on our rental unit. He adjusted the valves and assured us that they were in fine working condition. Because little work was performed, he did not charge us for services. I highly respect that and will certainly be calling them for future plumbing needs.

I had three problems I called a plumber for. This plumber only fixed one of the three, by selling me a $1,000 faucet.

Used a few times already

They were quick, efficient, professional, polite and understood the scope of the job and did a very good for me.

They did a good job for me!

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They replace the Rod of the water heater and they did an excellent job

good job and professional

It was a very slow process and for the simple things I had them do the $ was not a value at all. I think they took advantage of the pricing.

Great service

He did a great job.

On time-job professionally completed- very polite and worked very quickly

They were not able to fix the problem since it was an irrigation issue, but they were knowledgeable and helpful.

Great experience with Benjamin Franklin, they responded quickly and sent out a great plumber (sorry I can’t remember his name). He provided 2 quotes and once accepted got to work. My mom now has water! We will use this company going forward for all of our plumbing needs.

Price was a little more than expected but the work was done well. Contractor was professional and nice. And they had an efficient way of communicating.