About us
Business highlights
27 years of trusted experience
Services we offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
3.610 Reviews
Showing 1-10 of 10 reviews
Rachelle S.
10/2020
custom cabinets, home remodeling
+ 0 moreAfter a sometimes frustrating experience and about $1,700 in unanticipated “Change Order” fees with American Kitchens Inc. my new kitchen and 2 bathrooms turned out lovely due to follow through by the project manager However, I would suggest paying very close attention to every detail before signing a contract. Design errors and poor communication on their part may result in extra charges. For example, assuming finishing crown molding on a custom designed kitchen would be included? American Kitchens allowed me to use my credit cards without fees at the onset on the project and changed the rules mid project without any prior warning. This seems to be a bad business practice. The owner was abrasive and difficult to deal with in terms of customer relations and satisfaction. She seemed to be more interested in being right, rather than doing the right thing in resolving issues.
Description of Work: Kitchen, 2 baths remodeled
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$45,000
Wanda P.
07/2017
home remodeling
+ -1 moreEverything was very professional and work is great. A few more things need to be done.
Description of Work: A whole new kitchen
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Yes, I recommend this pro
James M.
11/2016
home remodeling
+ -1 moreThe worse customer service organization we have ever dealt with. Stay away from this company. We bought three cabinets for $2200 and had our contractor install them. Two of the doors on one of the cabinets arrived defective from the factory. Merillat will provide us new doors, but will not have them installed. We now must hire a contractor for the second time to install the new doors at our cost We have placed two calls to the Designer at American Kitchens Inc, Lora Lattin with no positive response. We made a request to talk with the owner, Tom Vravis , again no positive response. He was very rude and extremely self centered. Blamed his poor cabinet quality on our contractor and his inability to see this defective product when he picked them up. The defects were obviously from the factory and he refused to do anything to cover this cost. Even though he reps Merrilat Cabinets and should stand behind them, he had the nerve to tell me that if we had purchased a different more expensive brand that we might not have had the same experience. Stay away from this company at all cost.. BTW....they also wanted to charge us $300.00 to delivery three cabinets approximately 22 miles. We have never been treated this poorly or talked to in such a unacceptable manner.
Description of Work: We simply purchased three cabinets from American Kitchens Inc and had our contractor pick them up and install them.
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$2,200
kimberly R.
03/2014
home remodeling
+ -1 moreVery well. Quick install and kitchen look wonderful.
Description of Work: Update kitchen with new cabinets and granite countertops
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Yes, I recommend this pro
$5,000
Dan H.
03/2013
home remodeling
+ -1 moreD+ If it wasnt for the quality of cabinets we selected it would have been an F.
Description of Work: Where to begin? This was our first custom built home so we were refered to Amercian Kitchen by a designer. We had 4 baths and a large kitchen to outfit, a $45,000 job. At first the experience was good and the layout design process went smoothly but as soon as the money changed hands the problems began. American Kitchen staff was so disorganized it was comical. They can read a floor plan and make an elevation rendering but when it actually comes to measuring on site it was a different story all together. The mistakes made were too many to list. Also, they could never seem to get their schedule worked out. They were always late for appointments with other tradespeople or missed them all together. Many of our bathroom cabinets were incorrectly measured and ordered undersized. The installers had to use so many filler blocks to account for the gaps between the sides of the cabinets and the walls, AK had to order more. (NOTE: once they order custom cabinets and they arrive on your property, they are yours...no refunds, so the mistakes THEY make are yours to live with) The installers (who are subcontractors and NOT employees of AK) did their best with what they were given I guess. During the final walkthough we pointed out all of the problems and mistakes. The rep left with a 6 page punch list only to never see or hear from him again. We pestered AK for more than a couple of months about the repairs that needed to be completed. They finally sent out the "Operations Manager" and we walked the house with us with lots of attitude. He too made several pages of notes. Right before he walked out the door I asked him how long it would be to schedule the repairs. He turned to us and said "I'm not sure, I will need a few days to draw up the estimate" WHAT? American Kitchens were going to charge us for the repairs. They said it was warantee work and WE had to pay for the labor but not the parts. In summation: Stay far away from American Kitchens. They have a nice showroom and can make a fancy floor plan but they are a disorganized mess with NO customer support.
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$45,000
Scott K.
12/2012
woodworking, home remodeling
+ 0 moreEverything done on time, with quality and timeliness. Dealt with the owner directly and had his number at all times. He met us more than once when they were and quot;closedand quot;. He stopped by personally during the work. Provided subs were as good or better than he was. I felt that the price was fair, the work excellent, the quality excellent. No complaints and would use them again (will when we do bathrooms).
Description of Work: Kitchen redesign and remodel. Replaced all cabinets, counters and appliances and made some minor changes to layout. Provided furniture quality cabinets, extremely professional install and coordinated the granite, plumbing. Worked with my electrician.
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Yes, I recommend this pro
$40,000
Damien D.
10/2012
custom cabinets, countertops, home remodeling
+ 1 moreI would not recommend this company, get other bids. Very disappointed.
Description of Work: I called this company from a mailer I received in the mail. After the owner came out to my house to give me an estimate 3 more days he asked me to come in to choose colors, etc as he could not give me an estimate. When I arrived he was not there, his assistants had no idea how to price anything or what my situation was. about 10 days later, I received an email with the estimate, $13,000 higher than the the other 3 bids I received. To this day, no one from this company has called me, or followed up to see if I even received the estimate!
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BARBARA G.
08/2010
home remodeling
+ -1 moreThey put a lien on my house because he had not finished the work and when I inquired about it he removed it. I wouldn't deal with them even when I had to add one more cabinet. I went someplace else.
Description of Work: I used American Kitchens to remodel a kitchen.
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$5,000
Lou L.
06/2010
custom cabinets, countertops, woodworking, home remodeling
+ 2 moreAmerican Kitchens did the entire job on schedule and within cost and was accomplished over a Saturday, Sunday, and Monday to minimize the impact on our business. They had no problem working until 11 PM on Saturday and quickly adjusted to unforeseen problems to keep on schedule. The only minor drawback was that they could have done a better job cleaning up after the work was done.
Description of Work: American Kitchens replaced the entire reception area for our animal hospital. This included cabinets, tile siding and granite countertops.
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Yes, I recommend this pro
$10,000
Sally S.
10/2007
countertops, woodworking, home remodeling
+ 1 moreWe were very pleased with the overall quality and service. They were very helpful with the selection of both the cabinets and counters to meet our price range, style and quality desired. The installation was very efficient and prompt. We had some last minute issues due to missing cabinet parts, but those were resolved easily and quickly.
Description of Work: Kitchen cabinets and counters ordered and installed by American Kitchens.
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Yes, I recommend this pro
$8,000
Contact information
2203 Mercator Dr, Orlando, FL 32807
www.americankitchensfl.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 2:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Countertops and Backsplashes,
Cabinet Making,
General Remodeling
FAQ
American Kitchens Inc is currently rated 3.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
American Kitchens Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, American Kitchens Inc offers free project estimates.
No, American Kitchens Inc does not offer eco-friendly accreditations.
No, American Kitchens Inc does not offer a senior discount.
No, American Kitchens Inc does not offer emergency services.
No, American Kitchens Inc does not offer warranties.
American Kitchens Inc offers the following services: Custom kitchen and bath remodeling and design and new construction, cabinets & countertops.
Contact information
2203 Mercator Dr, Orlando, FL 32807
www.americankitchensfl.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 2:00 PM