
American Blinds & Shutters Outlet
About us
American Blinds & Shutters has been serving the Central Florida for over 20 years. American Blinds & Shutters Outlet is a family owned business who takes pride in serving local neighborhoods. We represent the largest and most reputable window covering manufacturers in the United States such as Hunter Douglas, Graber, Springs Window Fashion, Vista Products, Extra Shutters, Horizon and more. All products carry a lifetime manufacturer's warranty!
Business highlights
Services we offer
Residential & Commercial Window Treatment - Wood Blinds, Shades, Shutters, Sihouette & Luminett
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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86% | ||
7% | ||
1% | ||
2% | ||
4% |
On June 13, 2014, we paid $393.26, Check # 1298 to American Blinds for a shade to fit an approximate 7? X 9? outdoor space. Hassan, owner of American Blinds, made several promises and guarantees that he did not fulfill and in addition to that, he was the most unprofessional service provider we have ever experienced. Hassan acted pompous, rude and was persistently sarcastic. We don?t know how he is still in business.
First, he promised the shade would serve our specific desired purpose of blocking the wind from blowing in as he would install tracks on either side for the shade to follow through up and down. The shade that he installed after 3 attempts has a 2 inch gap between itself and the tracks and simply blows all over the place.
Second, he promised the shade would be delivered and installed within 2 weeks. The shade was not delivered or installed until July 21, 2014, 5 weeks later, and it was installed by Hassan rather than professional installers which turned out to be an absolute debacle.
Not only did Hassan not measure the space correctly, he also failed to install the side tracks that were to hold the shade in place. Additionally, Hassan had to take the shade back to the factory 2 times over the span of several days to get the shade re-cut to fit the space. Even now, the shade is too small for the space and does and remains 2 inches from the tracks on both sides.
On his last attempt to install, he managed to cut his finger on something leaving blood all over our pool lanai without making any attempt to clean it up, he used no carpet underneath his ladder and left awful black scuff marks on our freshly painted lanai and he left small screws, plastic pieces and parts all over the lanai floor which my small dog could have swallowed and been injured. Each visit, Hassan left a mess from where he drilled into concrete. Dust everywhere with no attempt to sweep or clean his mess.
This has been the most unprofessional experience I have ever witnessed.
When Hassan finished his last install attempt, he realized the tracks were 2 inches from the shade on both sides and wanted to know if we wanted him to come back and try to install something else. We were so afraid to have this man back on our property to create even more havoc that we advised we would try to fix it ourselves.
We asked if he would be giving a discount for his failures and he said to take off whatever we thought was fair after we went to Home Depot to buy the extra products to finish the install correctly.
We, ourselves, spent approximately $100 in additional parts from Home Depot and several hours of labor to create additional 2 inch tracks on both sides to hold the shade in place but despite our efforts, the cheap, flimsy shade continues to bend and blow outside of the tracks letting the hot wind blow in.
We have made many attempts to contact Hassan, asking him to refund our money and to remove the shade altogether. We have sent half a dozen text messages and left 2 voicemails with no response whatsoever.
We simply want our money back and want to return the awful product full of false promises that we were provided.
Any professional service provider would refund the money and remove the shade.
Licensing
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