We had a horrible experience with this company. The owner came out and gave us an estimate for wall paper removal, retouching the walls (filling nail holes, minor sanding, etc), and painting. We were quoted $1300.00 ended up spending around $1500 to pay them for work that I could have done better myself. They did a great job removing the wallpaper but that was the only good part about this experience. We took time off of work to ensure that someone was home, they were late, they didn't come at all one day that they said they would the day before. They took a day longer to paint than quoted and they charged me extra for the wallpaper removal (there apparently was 2 layers of wallpaper which they didn't tell us about until they billed us, the owner said he left an updated estimate with my husband but no one ever told us about anything to do with billing during the process. While they were at our home there was 2 individuals, I can't remember their names but it was not the owner that did the estimate. The one guy was very rude, we were home and he was playing his radio extremely loud and he was talking on the phone and swearing. He was extremely unprofessional. One day he said he was leaving for lunch and left everything out and was not back for 3 hours. He complained about the bid we got and was talking about how dumb the owner was he kept saying he's an idiot to whoever he was talking to on the phone. When they finally finished and left my house we had to repair the following: paint on ceiling, paint on baseboard, paint on tile floor, paint on walls not done a second time in some areas so you could see the previous white wall through the new paint, paint on the mirrors, nail holes not filled, hand to sand my walls to get the bumps off (don't think they used good rollers), and they broke the topper to my custom blinds. I emailed them and told them I wanted to discuss the payment as I did not feel that the agreed upon amount was fair. I explained all the work I had to do after they left to correct their work. I didn't hear back for 1-2 weeks when the owner called me and told me he needed payment. I never got a final bill and he obviously didn't check his email as he had no idea what I was talking about. He told me he would send someone out to fix it but at that point the last thing I wanted was these people in my house again! I just fixed it myself and he took $50.00 off the bill for my trouble, my blinds alone cost more than this to fix and I had to take an extra day of work off. I spent hours fixing what I was told would be done as a part of the work estimate I was provided. I just finally paid them to be done with it so that I didn't end up with a lien on my home, I would not recommend them to anyone!
Description of Work: Wallpaper removal and interior painting
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,500
James Z.
08/2010
1.0
remodeling, house painters, interior painters
+ 1 more
Extremely unprofessional workers and work. Will never use or recommend. Was the worst experience. Apparently the owner, John Buckley comes out and is very savvy salesman. Once hired yo never see or hear from him again if there are problems. Workers never showed up on the promised days or times. Did not have enough paint or proper tools. Did not perform work as specified on contract.Homeowners will have to redo the doors and other areas themselves. Left ceiling crack a mess. Workers complained about their pay and treatment from the owner. Paid just to get rid of them.
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Service Categories
Interior Painting,
Exterior Painting,
General Remodeling
FAQ
All About Paining & Renovations is currently rated 1 overall out of 5.
No, All About Paining & Renovations does not offer free project estimates.
No, All About Paining & Renovations does not offer eco-friendly accreditations.
No, All About Paining & Renovations does not offer a senior discount.
No, All About Paining & Renovations does not offer emergency services.
No, All About Paining & Renovations does not offer warranties.