AirCare Solutions

Description of Work: $89 Gold special included: -Unlimited Vent Cleaning -Dryer Vent Cleaning -New Filter (supposed to come in the mail, haven't received it yet) -A/C Tune Up He also flushed the drain line and did a free estimate of other repairs needed

Description of Work: We called Air Care Solutions to come look at our ducts because we had a subtle smell in one of our bedrooms. They came out later that day and went up in my attic. The tech came down with pictures of a rat poison bag and rat droppings all around it. Then he quoted me 3-4 thousand dollars to replace all the ducts in my home. I paid him $250 (against my better judgment) and told him that we wouldn't be spending that kind of money today.

Description of Work: I NEEDED MY DRYER VENT CLEANED AND MY AIR CONDITIONING DUCTS CLEANED. I SAW THIS AD IN THE ORLANDO CLIPPER BY AIRCARE SOLUTIONS THAT HAD A SPECIAL. AS ADVERTISED: FOR $79 IT WOULD BE WHOLE HOUSE AIR DUCT CLEANING+FREE AIR DUCT INSPECTION+FREE BASIC DRYER VENT CLEANING+FREE WASHABLE ELECTROSTATIC FILTER. WHAT A BARGAIN I THOUGHT. AND FOR $25 MORE I CAN GET MY AIR CONDITION INSPECTED AND TUNED UP. THE TUNE UP INCLUDED A/C CHECK UP, CLEANING OF COILS, AND FLUSHING THE LINES AND 1 POUND OF FREON IF NEEDED, THAT IS WHAT THE PHONE REP SAID. THE PHONE REP ALSO SAID THAT THE DRYER VENT CLEANING INCLUDED SNAKING THE DRYER VENT AND CLEANING UP AFTERWARD. ALL THIS WORK FOR ABOUT $100, ALLEGEDLY. OF COURSE ALL THIS WAS TOO GOOD TO BE TRUE. IT WAS THE OLD "BAIT AND SWITCH." THE TECHS SHOWED UP ON TIME AND AS SCHEDULED AND STARTED TO WORK. THEY SHOWED ME THE AIR INTAKE VENTS AND THEY WERE VERY DIRTY. THEY SAID THAT THE PROMOTION PRICE WAS FOR BASIC CLEANING AND DUCTS IN ALREADY FAIRLY CLEAN CONDITION. THAT IT DID NOT INCLUDE THE WORK THAT NEEDED TO BE DONE HERE, BECAUSE IT WAS TOO "DIRTY". THE INTAKE VENT DUCTS WERE EXTREMELY DIRTY AND I WANTED TO GET THEM CLEANED, SO THEY QUOTED ME ABOUT $750 FOR A FULL JOB. AND I AGREED. I THOUGHT IT WAS GOING TO BE AN ALL DAY AFFAIR, SO I THOUGHT THAT IT WAS A REASONABLE PRICE. IN 2 HOURS THEY WERE FINISHED WITH CLEANING THE DUCTS, DRYER VENTS, AND AIR CONDITONING TUNE UP. ALL FOR $978 . WHAT A RIP OFF! THEY CLEANED THE 2 INTAKE VENTS WELL, SNAKEING THEM AND VACUUMING THEM. ALL THE OTHER VENTS THEY JUST CLEANED THE OUTSIDE AND SPRAYED SOME CHEMICALS ( AT $30 PER VENTS). THEY CHARGED ME $99 FOR THE DRYER VENT CLEANING BECAUSE IT REQUIRED MORE WORK THAN THEY THOUGHT, WHICH THEY HAD LISTED AS PART OF THE PROMOTIONAL PRICE. THEY DIDNT DO MUCH FOR THE A/C CHECKUP, IT ONLY TOOK THEM 15 MINUTES AND MY NORMAL A/C COMPANY SPENDS AN HOUR FOR THEIR BASIC A/C SERVICE. I DIDN'T GET MY AIR FILTER THAT WAS SUPPOSE TO BE PART OF THE PRICE. THE WHOLE TIME THE TECH IS TRYING TO SELL ME A $400 DOLLAR UV LIGHT TO KILL BACTERIA AND KEPT ON SELLING ME A $3000 NEW DUCT SYSTEM. WHEN I HAD MY NEW AIR CONDITIONER INSTALLED 2 YEARS AGO, RICH VANDERWERKEN A/C INSPECTED THE DUCTS AND STATED THAT THEY WERE FINE( HE INSTALLS DUCTS HIMSELF ALSO AND COULD HAVE TRIED TO SELL ME ON IT, BUT DIDN'T) . PLUS MY HANDYMAN HAD INSPECTED THE DUCTS ALSO AND DID NOT FIND ANYTHING WRONG WITH THEM, THEY ARE OLD AND MADE OUT OF FIBERGLASS BUT NOT DAMAGED OR LEAKING. THEY ALSO MADE A MESS IN MY HOUSE. THE TECH WAS GETTING MATERIAL ON MY FLOORS, DID A POOR SWEEP UP JOB EVEN THOUGH THEY HAD A SHOP VAC. I VACCUMMED THE HOUSE AFTER THEY LEFT. THEY JUSTIFIED THE PRICE BECAUSE THEY SPRAYED FUNGICIEDE AND ANTIBACTERIAL STUFF IN THE VENTS. OVERALL, A HORRIBLE EXPERIENCE. THE JOB MIGHT HAVE BEEN WORTH $300-$400 FOR EVERTHING, BUT $978 FOR 2 HOURS OF WORK WITHOUT SPENDING ANY REAL MATERIALS BUT ESSENTIALLY BASIC LABOR, THAT IS CRAZY. THEY DIDN'T BUILD ANYTHING, CREATE ANYTHING. IF I HAD THE EQUIPMENT I WOULD HAVE CLEANED IT MYSELF. SURGEONS DON'T EVEN MAKE THAT MUCH. 2 TECHS AT $500 A PIECE FOR 2 HOURS, FOR CLEANING. MY HOUSE IS ONLY 2500 SF WITH ONE AC UNIT AND SINGLE STORY. WHAT A RIP OFF.