Aggressive Appliances
About us
Experience the best Orlando appliance store! Your appliances are more than kitchen equipment — they're an investment, oftentimes getting more use and lasting even longer than the family car. And you'd never buy a car without first taking it for a drive... you deserve the right to do the same with your appliances. Appliance solutions for every price range - You don't just walk up and down aisles of boxed appliances, trying to imagine what they'll look like in your home. You'll get behind the wheel in our live, working kitchen showroom of coordinating refrigerators, stove tops, ovens, dishwashers, microwaves, range hoods... Hear how they sound, watch them in action, feel their power, even smell the delicious gourmet meals they'll help you create. Having stood the test of time, we are one of the few remaining independent Orlando appliance stores, and the area's premier dealer of luxury appliances. Here you’ll work one-on-one with our sales staff of experienced appliance experts - not part-timers working a second job - who'll guide you through the latest time-saving, trend-setting features developed to indulge your inner chef. Whether you're looking to replace or repair a refrigerator, dishwasher, or oven that's on the fritz or to create your very own kitchen oasis, you'll find the professional service and quality products you deserve in our convenient appliance store and showroom gallery. With appliances from industry leaders such as Viking, Jenn-Air, Miele, Wolf, and Sub-Zero you know your top quality kitchen will pay for itself. At Aggressive Appliances, you'll discover your dream kitchen come to life as state-of-the-art technology meets sophisticated style and timeless design. Visit our Orlando appliance store today and let us be your appliance solution. Aggressive Appliances Sales --- Installation --- Service
Business highlights
Services we offer
Appliance Dealer, Delivery, Installation, Service Department.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 14% | ||
| 0% | ||
| 2% | ||
| 7% |
It was a simple problem yet the individual in the repair service
department was rude and argumentative about it. I knew exactly what
needed replaced, had searched for the part and although I could get the
part, I could not do the repair myself, thus I called them. She
informed me that they needed to come and look at the refrigerator to
determine the repair, then they would order the part (I couldn't get it
for them and they used a supplier who was much more expensive than the
manufacturer) then return to fix it. Unnecessary expense and time and I
asked them to order the part and when it came in to come and install
it. I gave them my credit card to order the part and as a parting shot
she said, you know you have to pay for the part and service call if you are wrong
and if the repair can't be done. I waited and waited but no call to come and do the job.
So I called and talked to a different person who was nice
and she said the part should be in that day and we scheduled the repair.
Two men showed up and it took them all of 15 minutes of actual work time
to replace the lever and they were gone. The work was done fine, the
men were very nice and professional. It was the nasty woman on the
phone who turned me off to this company. Perhaps she takes the name
Aggressive Appliances too seriously.
"Customer, I am very sorry that you had an unpleasant experience with our company. This was the first that I heard regarding your dissatisfaction, so I went back and looked in our notes regarding the service. I am sorry that our policy of not installing parts that we do not supply did not sit well with you. If you do decide to use our company in the future I would ask that you please give us a call and let us know if you are not satisfied so we can try to resolve it for you. The reason that we have this policy is due to the fact that some parts, if not purchased through a reliable vendor, may not have the lifespan of actual factory parts (even though the prices may be lower). All parts (even though they look the same), are not all of the same quality. In the past, when we have installed parts that werent purchased through us, they have sometimes failed and caused even more grief, both for the customer and us. It was after several of these bad experiences that we created our policy that we will not install parts if they are not purchased through us. I am sorry that this was not explained up front by the customer service representative, but i will make sure that they clearly explain this policy over the phone in the future when taking calls. I appreciate your honesty regarding your experience and I am sorry that this policy was not explained more clearly by the technician. I am sure that if he gave you a more thorough explanation of the reasoning behind it, that there wouldnt have been so much frustration."
Licensing
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