Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
About us
Royal Moving & Storage, family owned & operated since 1976, is a leading relocation company in the Central Florida area. Operating out of Orlando, FL, Royal Moving was created with three key goals in mind; quality customer service, fair pricing & honest business practices. Occasional Sat; Ask for Details.
Business highlights
49 years of experience
Services we offer
Household, office & international moving, storage facilities, flatbed service, new product receiving & distribution.
Services we don't offer
Self storage & rental trucks
Amenities
Free Estimates
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
2.73 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 0% | ||
| 0% | ||
| 33% | ||
| 33% |
Filter reviews by service
Showing 1-3 of 3 reviews
Sonserae T.
Dec 2015
Moving
Poor storage practices - crushed furniture yielding a great deal of broken items; poor temperature control and coverage (protection) of furniture leading to mold and dirt; >$5000 in absolute loss
Lisa M.
May 2014
Moving
Called on April 9, asking for a quote. Discussed needs and situation. I was hoping to hire muscle for Friday or Saturday (April 11 or 12) but was told no one was available on either of those dates, but was offered muscle for Sunday morning, 9 am. He offered that for a flat fee of $300, 3 men would show up and work 2 hours (I figured it wouldn't take any longer than that).
They arrived at 8:45. I came down, they introduced themselves, and I unlocked the POD. They got right to work, in assembly line fashion with one man staying at the POD, one man hauling a load from the POD to the second floor, and the third man hauling the rest of the way up and into the apartment. I directed them where to put items (easy -- boxes there, furniture here, bed pieces in the bedroom). After 1-1/2 hours, they were done hauling stuff up and offered to put the bed together. Of course, I agreed, since there was still a half hour left. I wasn't sure if they'd get it done in time, but to their credit, they did (they said they put beds together all the time, even ones like our monster of a king-size adjustable bed).
I was thoroughly impressed with their hard work and lack of complaining at having to haul stuff up 3 flights of stairs.
They arrived at 8:45. I came down, they introduced themselves, and I unlocked the POD. They got right to work, in assembly line fashion with one man staying at the POD, one man hauling a load from the POD to the second floor, and the third man hauling the rest of the way up and into the apartment. I directed them where to put items (easy -- boxes there, furniture here, bed pieces in the bedroom). After 1-1/2 hours, they were done hauling stuff up and offered to put the bed together. Of course, I agreed, since there was still a half hour left. I wasn't sure if they'd get it done in time, but to their credit, they did (they said they put beds together all the time, even ones like our monster of a king-size adjustable bed).
I was thoroughly impressed with their hard work and lack of complaining at having to haul stuff up 3 flights of stairs.
PAM T.
Sep 2006
Moving
As mentioned before this was not our first move but this was the first time a quote has been off by a considerable amount. We had gotten several quotes from different companies and went with A Royal Moving basically due to the fact that they came in $1,000.00 less than the rest. I find it quite interesting that when all was said and total cost was almost identical to the quotes we'd received from the other companies. In speaking with Jim (who personally came out and walked through our home then gave the quote) one of the first things he said was "I don't under quote." In the midst of the stress of moving one does not need something like this on top of everything else. On top of this the additional charges involved in the second transaction involved clerical errors which in order to resolve required us making an unneeded trip across town.
Response from A Royal Moving & Storage, Inc
"I WOULD FIRST LIKE TO SAY WE ARE A 30 YEAR OLD FAMILY OWNED AND OPERATED BUSINESS AND WE DON'T KEEP OUR DOORS OPEN BY "LOWBALLING QUOTES" THE MEMBER WAS NOT PRESENT WHEN THE WALKTHROUGH WAS PERFORMED AND THE PRICE WAS GIVEN. I MET WITH HER HUSBAND. WE DID A COMPLETE WALKTHROUGH OF THE RESIDENCE AND A LIST WAS MADE USING A INDUSTRY STANDARD CUBE SHEET. ACCORDING TO THE HUSBAND I WAS THE FIRST COMPANY HE WAS RECEIVING A QUOTE FROM. DURING THE WALKTHROUGH HE INDICATED QUITE A FEW THINGS THAT WERE NOT GOING TO BE MOVED. THIS QUOTE WAS DONE IN JUNE 06. THE CUSTOMER DID NOT MOVE UNTIL LATE AUGUST 06. MY CREW WENT OUT AND LOADED THE SHIPMENT AND UPON REVIEW OF THE WEIGHT TICKET AND THE INVENTORY WE REALIZED THAT MANY ITEMS THAT WERE INDICATED NOT TO GO DURING THE ORIGINAL SURVEY HAD NOW BEEN SENT. THIS IS A COMMON OCCURRENCE IN OUR INDUSTRY AND WE SEE IT OFTEN WHEN WE ARE THE FIRST COMPANY OUT ON A WALKTHROUGH. THE CUSTOMER GETS MULTIPLE QUOTES AND CAN'T REMEMBER WHAT THEY HAVE TOLD EACH COMPANY ABOUT WHAT GOES. THERE IS ALSO QUITE A BIT OF LAST MINUTE "CHANGING OF THE MIND" ON ITEMS AND PIECES THAT THEY MIGHT NOT BEEN ABLE TO GET RID OF. THE MEMBER FAILS TO MENTION THIS AND ALSO THAT YES THE QUOTE HAD TO BE INCREASED BUT THAT THE DISCOUNT ON THE JOB WAS INCREASED AS MUCH AS ALLOWED TO HELP OFFSET THE ADDITIONAL CHARGES. IN OUR BUSINESS JUST LIKE ANY OTHER WE HAVE TO BE PAID FOR THE WORK WE DO. THIS IS ONE JOB OUT OF THOUSANDS WE DO A YEAR AND WE STAND BEHIND OUR REPUTATION."
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
A Royal Moving & Storage, Inc is currently rated 2.7 overall out of 5.
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
A Royal Moving & Storage, Inc accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, A Royal Moving & Storage, Inc offers free project estimates.
No, A Royal Moving & Storage, Inc does not offer eco-friendly accreditations.
No, A Royal Moving & Storage, Inc does not offer a senior discount.
No, A Royal Moving & Storage, Inc does not offer emergency services.
No, A Royal Moving & Storage, Inc does not offer warranties.
A Royal Moving & Storage, Inc offers the following services: Household, office & international moving, storage facilities, flatbed service, new product receiving & distribution.
Self storage & rental trucks