31-W INSULATION CO

Costco contracts this company in the Orlando area to install the garage doors they sell. The sales guy was very prompt in calling me to arrange an estimate but it went downhill fast from there. He talks incessantly and makes promises he cannot possibly keep. He had me sign a form that Costco provided that did not include any information about the garage door I ordered or any specific work to be done. Getting the workorder information took forever and several very angry phone calls and emails. The estimated time for delivery/installation was 2 to 4 weeks. For reasons not fully explained, it took over 2 months for the door to be delivered – I had to keep calling to find out any information. I was offered nothing in compensation for this delay. The actual installation was done quickly and efficiently by a subcontractor and that is why I did not give the whole experience an F. Inspection was no problem. The last straw with this bunch was the fact that the bill for the actual installation labor arrived 3 business days after it was completed! I had been promised a transmitter and remotes but all I got were excuses. I gave up on that. I will never do business with this company again.