Mandrell's Pressure Cleaning, LLC.
About us
"We treat your house like it's our house" Mandrell’s Pressure Cleaning has a single mission: Complete Customer Satisfaction! We strongly believe in giving our customers the most for their money, quality service and great communication. Mandrell's Pressure Cleaning, LLC. is a family owned pressure washing serving residential and commercial customers. We have been proudly serving Jacksonville and Central Florida since 1999 providing the following services.
Business highlights
Services we offer
Chemical Roof Cleaning, Driveway Pressure Cleaning, Exterior House Washing, Gutter Cleaning, Pool Deck Pressure Washing, Screen Enclosure Soft Wash services and more., Walkway Pressure Cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 33% | ||
| 0% | ||
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On 10/31/13 I received Mandrell's proposal for $335 to clean the siding (as opposed to Angie's deal of $160 for the same work). In addition, there was no mention of the patio. It took Mandrell 16 days to respond to my two phone calls and two emails. Then when he does respond it's with totally different information.I'm thinking this person has no idea what is going on and I certainly don't trust him for the job. I told him that I wanted my money back, at which point he immediately called me to apologize. However he states that I did not include the reference to the Angie's deal in my correspondence. I suppose this is his word against mine, because the email portal at his website did not allow me to make a copy for the record's sake. Well, I really was over it by then and did not intend to argue any further. Perhaps he does wonderful work, but I will never know.
"Member, I apologize we did not address your results as you suggested you wanted in your write-up. Based on your email to us on 5/3, as shown below, we did not think you were interested in immediate action or reaction until next time we serviced you; but we were wrong and I apologize: "Shane: I am VERY satisfied with the job. Your staff workers did an especially good and through job of cleaning a long overdue job. I am glad that I contracted your company and would NOT hesitate to reccomend you at all. The only thing I would change is the next time NOT to use the rotary scrubber on my pool deck (under the overhang) as it caused striations in the paint finish and some minor concrete loosening. I should have advised your guys to use the pressure washer hose instead of the scrubber. Next time we'll know. Thanks again. The Member" Again, I apologize for this and would appreciate if you can send me a few pics of those areas effected that I may attach to your record for the future; if not convenient that's okay. Also, as a side note for anyone reading this...if your pool deck, whether painted or surface coated, is not cleaned/rid-of fungus, algae, mold for a considerable period of time this will cause that paint/surface coat to deteriorate and easily sluff-off when cleaned. The continued day to day moisture held against almost any surface causes those kinds of results. I am not saying that is what caused this as it could have been age, initial prepping/application, infrequent cleanings to reduce the negative moist exposure or a combination of those listed. In the 13 years in business this is not normal and our cleaning process is more of a chemical cleaning and very little pressure in order to avoid serious liability. We use our surface cleaners daily and unless the paint is peeling, faded, deteriorated, or sluffing no negative affects should arise. Respectfully, Shane Mandrell"
Licensing
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