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Florida Pump Service Inc

Swimming Pool Covers - Install or Replace, Sauna - Install, Sauna - Repair,

About us

We sell, service, and install all pump systems for residential and commercial applications. From well and irrigation pumps to sewage and drainage pumps, we have the right part for your needs. We also sell and service water treatment equipment like Water Softeners, Reverse Osmosis Systems, and Sulfur/Iron removal systems. Our employees have a combined industry knowledge of over 100 years. We have a fleet of trucks ready to service your systems. Our 24-hour service is the fastest and most reliable in northeast Florida. Additional email - [email protected]

Business highlights

Emergency services offered
77 years of experience

Services we offer

Installation and repair of well pumps, and pool pumps. Both in our shop and on the road service. 24-Hour emergency service., irrigation pumps, sewage pumps, water treatment

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%
Showing 1-25 of 34 reviews
Brett G.
Mar 2024
5.0
Google Review
Can always depend on Florida Pump Service and professional staff

Billy H.
Jun 2020
5.0
Yes, I recommend this pro
$800
Great service from Gene on a Saturday morning . Quick and very responsive service. A very fair price .

Frederick B.
Aug 2017
5.0
Yes, I recommend this pro
$850
The process went well and quick with us having water again in less than 2 hours.

Harriet T.
Jan 2017
5.0
Yes, I recommend this pro
$175
The service is great, pumps work efficiently, if you call them, they will be out. Very satisfied with their service.

MICHAEL A.
Jul 2016
5.0
Yes, I recommend this pro
$200
unknown

Eugene G.
Jul 2016
5.0
Yes, I recommend this pro
$822
I'm very satisfied. the pump is working well.

Norman W.
Jun 2016
5.0
Yes, I recommend this pro
unknown

Mary M.
Apr 2016
5.0
Yes, I recommend this pro
$1,000
unknown

WENDY D.
Mar 2016
5.0
Yes, I recommend this pro
$400
Had ongoing issues with the well pump.  Jonnie came out and had water fixed and back on quickly.  He explained what he was doing and replaced part of the pump and replumbed it.  All work was great.  I called at 8 am and he was here by noon.  Great service. Will definitely use them again.

Leland W.
Jan 2016
5.0
Yes, I recommend this pro
$800
unknown

Linda M.
Nov 2015
5.0
Yes, I recommend this pro
$600

Very friendly and professional from the office staff to the tech. Very easy to work with.



Ronald B.
Nov 2015
5.0
Yes, I recommend this pro
$2,100
We had our well pressure tank leak and go bad on a weekend (of course), and thus burning out our pump as well. I had contacted several well and pump service companies, but Florida Pump Service responded back in less the 10 minutes. They dispatched a repairman (Johnnie) who was fast, competent and friendly. He quickly diagnosed the problem, and set up a temporary pressure tank and new pump, saving me the double time service work of a weekend emergency call. He arranged to return on a weekday where he re-plumbed the tank and pump permanently into our system, and replaced the worn switch and valves.
I noticed later in the day that the pump wasn't promptly shutting off when pressure was reached. The company returned and discovered that the brand new pressure switch was at fault and replaced it again at no additional cost.  While Johnnie was here, he did suggest a few changes to our current system that could make the aeration system work better, but no pressure to buy additional items. Only gave a "B" on cost as service was on the weekend so double cost for call and labor, and the cost of the equipment was a bit higher then expected (about 35% more then if I had purchased the tank and pump myself). But I do understand that a company needs to make a profit and pay its employees.
Will definitely call first next time!

Robert A.
Nov 2015
5.0
Yes, I recommend this pro
$700
unknown

Nancy A.
Oct 2015
5.0
Yes, I recommend this pro
$160
Arrived on time.  Pump had lost its prime.  Primed pump at the well produced sand.  Air leak in rid-a-rust tubing.  Leak repaired and also changed out pressure switch.  Pump ran until water was clear.  Ran system check of all zones of sprinkler system and they were all working well.  Would definitely recommend and use again!!

Kathleen M.
Sep 2015
5.0
Yes, I recommend this pro
$730
x

Brad M.
Aug 2015
5.0
Yes, I recommend this pro
$90
Great
Response from Florida Pump Service Inc

"Thank you for your review and business. We appreciate them both. If you have any further issues, please let us know."


William M.
Jul 2015
4.0
Yes, I recommend this pro
$150
unknown
Response from Florida Pump Service Inc

"Thank you for your review and business. We appreciate them both."


Patrick F.
Jul 2015
5.0
Yes, I recommend this pro
$170
Great Job! The arrived within an hour of the call.
Response from Florida Pump Service Inc

"Thank you for your business and trust. We appreciate them very much."


Charles A.
Jun 2015
5.0
Yes, I recommend this pro
$900
Our irrigation pump started acting up and several companies I called for service were backed up and unable to help.  Florida Pump was responsive and scheduled me the same week.
Will, the technician, arrived 40 minutes late but since we were home anyway, it was not a big deal.  He looked over the old pump and offered some suggestions to include repairing the water leaks.  But like anything else, he could not guarantee how long the fixes would last.  Because the pump was at the house when we bought it six years ago, and we had no installation history on it, we decided to have Will replace it.  The estimated cost was $675 - same as their office quoted me.
He quickly went to work, despite the emergence of a rain squall.  Very little was used from the original installation.  New fittings were installed all around.  
On removing and testing the bladder tank, he reported it was leaking some and should be replaced too.  There was some rust on the tank so I agreed.  Adding a new bladder tank increased the cost by $175.  But in this case i did not want to be penny wise and pound foolish.  I have not priced the bladder tanks but I would have appreciated something lower than list price considering I was replacing the entire pump/bladder tank system.
But on account of my Angies' List referral, they did not charge me the $75 service call so I guess it works out.  
The pump comes with a warranty for parts and labor and I will rely on Florida Pump to keep it going.
Response from Florida Pump Service Inc

"Thank you for your review. I am pleased to hear that the job went well and you had a pleasant experience. When we sell a pump or tank for installation we like to give the complete price as a package deal that includes parts, labor and installation equipment. We try not to surprise our customers with hidden parts cost. Occasionally another issue is discovered just like your tank. As with all our jobs, we offer senior and military discounts. We also have the Angie's List coupon. If you ever have any questions about your equipment or further comments, please feel free to contact us at our office. Thank you again for your business and time."


Lynn and John C.
Jun 2015
5.0
Yes, I recommend this pro
$120
unknown
Response from Florida Pump Service Inc

"Thank you for your review and business. Please let us know how we can help you in the future."


Robert L.
Apr 2015
5.0
$778
I first called the company before 8AM and was told that the company was having a meeting. My number was taken and no one ever called me back. Later I called them, about 9 AM or later. I was told a technician would come by between 12 and 2 PM. After 2 PM I started calling them. The technician didn't make it until 3:30. When the tech decided there was a "pressure building" problem with the pump I chose to invest in a new pump. The tech didn't have the Myers pump on the truck so one had to be brought from the Orange Park office. The tech was very professional and friendly. I have no problem with the work that was done, only the price. I was charged $778 dollars to have a simple Myers well pump installed. On top of the $650 pump cost the $89 or $79 "service call" fee was tacked on along with tax. I called the office the next day about the service charge and the female employee was very rude to me. I was told that most of the time the company cannot even come out on THE SAME DAY. She told me I would probably have been happier using a plumber or another company. 
So the technician did professional work and he was courteous.
The cost of this work was probably %30 too high.
The office was rude and told me I should have gone with another company, which is what I will do in the future.
Response from Florida Pump Service Inc

"I am sorry that you had an overall bad experience with us. We like to pride ourselves on our quick and professional service at a reasonable price, and it sounds like we gave you none of these. Please know that the matter has been handled internally and processes are in place to insure it won't happen again. I would like it if you contacted me to see if I can help resolve some of the issues for you. Angie's List won't let me leave my name (probably why the original response never posted). Please call our office and ask for the manager and mention this review. I look forward to assisting you."


JUSTIN C.
Mar 2015
5.0
Yes, I recommend this pro
$300
We always use these guys when something goes wrong on our well (which isn't often). We thought we had a leak in our pressure tank since there was a bunch of water on the ground all around it. We had to call them out on a Saturday (costs more) but we didn't want to wait and risk the problem getting worse. Jonny came out right on schedule and fixed the problem (it was a cracked fitting so the tank didn't need to be replaced after all). He was quick and pleasant. We'll call Florida Pump Service next time for sure.
Response from Florida Pump Service Inc

"We are glad to hear that you had a pleasant experience with us. We thank you for your review and your business. If you have any questions or comments, please let us know, we're here to help."


Alice V B.
Feb 2015
5.0
Yes, I recommend this pro
$497
I saw Florida pump on Angie's and remembered I had good experience when it had performed previous pump service. I called and it was scheduled the following day. The technician had an unexpected delay on the previous job, but was only one hour late; not inconvenient. The pump and tank function properly. Thanks, Angie.


Response from Florida Pump Service Inc

"Thank you very much for your review and business. We are happy to hear that you enjoyed your experience with us. If you experience any problems or are in need of further assistance, please let us know, we're here to help."


Jerry L.
Oct 2014
5.0
Yes, I recommend this pro
$250
just fine! no complaints
Response from Florida Pump Service Inc

"We are glad to hear that you are pleased with our service. We appreciate your business very much and strive to offer the best service. If you have any questions or further comments please let us know. We are here to help."


Steve C.
Oct 2014
5.0
Yes, I recommend this pro
$365
Scheduling was very simple and completed in one phone call.  Once scheduled, the technician Chris showed up within the 2 hr time window committed to on the morning of the appointment.  I explained the situation with the pump to Chris, and he was able to quickly diagnose the issue after reviewing my setup.  Within an hour, Chris had replaced the blown bladder tank and the weak check valve and the system was back up and running properly.   Overall my experience with Florida Pump was outstanding and Chris did an excellent job in explaining the issue, performing the repairs, and then testing every one of my sprinkler zone to ensure the pressure switch was properly calibrated for my system.  I couldn't be happier with my experience and would surly call upon them again for any pump issues I may experience. 
Response from Florida Pump Service Inc

"Thank you for your business. We pride ourselves on quality service, and always strive to exceed customer's expectations. If you have any future issues, questions, or comments, please feel free to contact us. We're here to help."

Showing 1-25 of 34

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Florida Pump Service Inc is currently rated 4.9 overall out of 5.
Florida Pump Service Inc accepts the following forms of payment: CreditCard
No, Florida Pump Service Inc does not offer free project estimates.
No, Florida Pump Service Inc does not offer eco-friendly accreditations.
No, Florida Pump Service Inc does not offer a senior discount.
Yes, Florida Pump Service Inc offers emergency services.
No, Florida Pump Service Inc does not offer warranties.

Contact Information

192 Industrial Loop S, Orange Park, FL 32073

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