Randy's Reliable Plumbing
About us
Owner operated with 25+ years experience in repairs, remodels,and new construction. You will not find anyone better or easier to deal with. If for some reason I cannot get to the phone to answer. Please leave a message. I do not use an answering service or assistant so you have my direct number. Thank you so much. I look forward to helping you with any issues. Saturdays are by Appointment ONLY, CLOSED SUNDAYS,
Business highlights
17 years of experience
Services we offer
All Your Plumbing Needs taken care of quickly and professionally. Toilets repaired and Installed, Disposers, Drain Cleaning, Faucets, Water Heaters, Well Tanks and Pressure Switches are just a few of the services that I offer. Fleck Water softeners and service to some of the other brands.
Accepted Payment Methods
- CreditCard
Reviews
4.855 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 7% | ||
| 2% | ||
| 2% | ||
| 0% |
Showing 1-25 of 55 reviews
Steven L.
Jun 2016
Contacted from Colorado. Due to time distance issues, we coordinated via text messages. Kept me and house occupant informed of timelines. Glad to be able to use technology
LeRoy P.
Apr 2016
unknown
Jennifer F.
Mar 2016
Great, personal service - not a big company, etc . It's Randy and he's honest, reliable. I would trust him to do work in my home even if we weren't there.
Becky H.
Feb 2016
unknown
Theresa C.
Dec 2015
unknown
Harold S.
Nov 2015
unknown
Melody B.
Aug 2015
unknown
Kim S.
Jun 2015
Randy installed a water treatment system for us a few months ago and was great. The price was fair and he is very nice.
This time he did several repairs and we had a great experience also. I would recommend him
to anyone. Great service and very honest.Rick W.
Apr 2015
unknown
Joanne S.
Mar 2015
unknown
Robert E.
Feb 2015
Repaired leaking tub and tested my malfunctioning water heater.
Ruth K.
Jan 2015
unknown
Norman L.
Jan 2015
I had used this provider in the past and had a mostly positive experience. However, after he snaked a clogged kitchen sink drain in one of my rental units, it was clogged up again in less than 6 weeks. I foolishly assumed it would be covered under a warranty, be he wanted to charge me again saying he had no control over what my tenant put down the kitchen sink drain. My tenant assured me that she was cautious about what went down the drain. I called another plumber and he felt that the drain was snaked with too small of a snake and only drilled a small hole in the clog. I have hired this plumber as he is willing to offer me a 1 year warranty on the repair. I feel that Randy was not up front with me by not telling me the job was not warrantied. Also he was short-sighted as he did not lose a customer, he lost 5 customers...I own a home and 4 rental units.
JAY W.
Nov 2014
He made, what to me would be a complicated job, simple because of his extensive experience.
Mitchell G.
Oct 2014
Went very well, as usual. We have been using Randy for years. He is a great plumber.
PAUL K.
Oct 2014
Excellent service as always.
Thomas L.
Sep 2014
He was extremely understanding of the situation and fixed the toilet right away he took the time to point out the sink had a non standard faucet size and found one that had to be order. Order the faucet and returned to install it. He kept to his quoted price, when the supplier miss quoted the price. He worked around the schedule of taking my dad back and forth to the doctor.
Mary M.
Sep 2014
unknown
Theresa C.
Jul 2014
Everything with them was excellent. He came out right before a holiday. He didn't have the parts with him but went and got them. He was very helpful in explaining everything. He was there when he said he would be and his prices were what he said it would be.
Sherri P.
May 2014
unknown
Shannon O.
Apr 2014
Randy researched the problem. He knew we were having company and had no hot water. He was available whenever the parts arrived and did a great job!
Jacob H.
Apr 2014
Randy's been great. A couple people have mentioned timeliness and promptness, and while Randy was a bit later than discussed the very first time we met, he was in communication. That's what I appreciate about Randy, he communicates well and does so in a straight forward manner. It's like having a friend come do the work for you -- a very talented and knowledgeable friend.
The first time we got together I was having Randy look at my house because I thought I needed to re-plumb. He helped me understand the state of the plumbing in my house and talked through all the possible options with me. Ultimately we decided not to do the re-plumb.
He put in a new water heater, which has been great. Just this week I had an issue with low hot water pressure in my master shower. He actually diagnosed the problem over the phone and, after confirming his correct diagnosis when he came, got the parts he needed and addressed the issue right away.
I don't know what labor typically costs in this field, but the price seems fair and I've had a great time working with Randy.
The first time we got together I was having Randy look at my house because I thought I needed to re-plumb. He helped me understand the state of the plumbing in my house and talked through all the possible options with me. Ultimately we decided not to do the re-plumb.
He put in a new water heater, which has been great. Just this week I had an issue with low hot water pressure in my master shower. He actually diagnosed the problem over the phone and, after confirming his correct diagnosis when he came, got the parts he needed and addressed the issue right away.
I don't know what labor typically costs in this field, but the price seems fair and I've had a great time working with Randy.
Claudette P.
Apr 2014
I have used this vendor several times in the past and had been content with the results.
This time he showed up over an hour late though he did call me about being late; it was to be almost a whole 1 day job so I was surprised at how late it got started. He was there from 10:15 to about 3:40 PM to complete the service call.
I thought the price was high since it was PVC used for ALL the replaced hot and cold water pipes.
There was no sweating of pipes, solder or joint cleaning for elbows and such so I was surprised at the cost. I had arranged for the old hot water heater to be removed and hauled off, so there was no expense there.
Standard sized electric hot water heaters, even at wholesale prices, are not that expensive; PVC is inexpensive enough.
Randy had always responded to my previous requests with professional tones in the past.
This time he showed up over an hour late though he did call me about being late; it was to be almost a whole 1 day job so I was surprised at how late it got started. He was there from 10:15 to about 3:40 PM to complete the service call.
I thought the price was high since it was PVC used for ALL the replaced hot and cold water pipes.
There was no sweating of pipes, solder or joint cleaning for elbows and such so I was surprised at the cost. I had arranged for the old hot water heater to be removed and hauled off, so there was no expense there.
Standard sized electric hot water heaters, even at wholesale prices, are not that expensive; PVC is inexpensive enough.
Randy had always responded to my previous requests with professional tones in the past.
Response from Randy's Reliable Plumbing
"When you called I was quiet busy and I told you I would do my best to fit you in. I also told you when I gave you the ballpark estimate that it would likely take me between 3/4 of a day and a full day as sometimes in a vandalized house there are damages that may not be uncovered until the water is turned on the first time. This was true in this case they had broken water lines up in the ceiling feeding an addition to the house. My finished price came in just under the price I told you even with the extra work that had to be done. In the repairs to the pipes. I used CPVC pipe and fittings which is up to code inside a house and more expensive than PVC. Not PVC pipe which is not up to code and much less expensive. The water heater I supplied was an AO Smith(top of the line) heater not a service center special at the same basic price as the service centers heaters of lesser quality. I did have cut the copper water lines and solder adapters on to the pipes so I could transition to the CPVC pipe. This is a time consuming process and kinda pricey as the copper fittings, and the Brass X CPVC fittings, I used are expensive. I did not use quick connect fittings as some would have used. I am very sorry your rental house was vandalized and you had a bad experience with that, but the Idea that you were overcharged and received less than professional service is just not so. Randy"
Deborah K.
Mar 2014
Randy arrived on time and performed what needed to be done. Cleaned up after himself and the price for his service was very reasonable. I really appreciated that he didn't take advantage of the fact that I know nothing about water heaters and try to up his service to get more money. Honest...reliable and affordable.
Diane C.
Feb 2014
Well, he came in, looked at the problem, knew exactly what was wrong and told me he would be right back. He needed to go get the parts. He came back and we had a very nice conversation. He loves what he does and that is why he gets all A's. I would recommed Randy to anyone. Very personal, and wants to treat the customers the way that they like. Very good personality and very professional, He gets an A from me. No more leaks and it didn't take him a long time to fix. Of course, I thought it was going to be a big job and very expensive but he is very reasonable and trustworthy. Diane Beagle Orange City, Florida
Response from Randy's Reliable Plumbing
"Thank You so much! It was a pleasure meeting you. More than happy to help you out with any of your future plumbing issues. The total cost of the repair on the Moen tub and shower valve including new trim was $121.00 =-) Thanks Again! Randy"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Randy's Reliable Plumbing is currently rated 4.8 overall out of 5.
Randy's Reliable Plumbing accepts the following forms of payment: CreditCard
No, Randy's Reliable Plumbing does not offer free project estimates.
No, Randy's Reliable Plumbing does not offer eco-friendly accreditations.
No, Randy's Reliable Plumbing does not offer a senior discount.
No, Randy's Reliable Plumbing does not offer emergency services.
No, Randy's Reliable Plumbing does not offer warranties.