Alternate Design Plumbing Inc

"Yes, you did and we thank you for your business and for being the kind of homeowner that we love, the proactive kind! We are glad to have you as a Diamond Club member, too, [Member Name Removed]! Thank you, also, for the "A" review!"

"[Member Name Removed], thank you so very much for this awesome review! It brings us joy to make other's lives better and keeping jobs as simple as possible, no matter how difficult they may appear! Please let us know if we can ever be of service to you again!"

"Thank you, [Member Name Removed] and [Member Name Removed], for the continued opportunity to be of help to you both; we hope that your new toilet serves you well and for many years to come! It was a pleasure helping expedite getting these issues addressed and we very much appreciate you taking the time to give us this very nice review!"

"[Member Name Removed], my experience in handling phone calls to my office is, when a homeowner calls, they are very ready to do the talking and tell me what their needs are. Once I provide my greeting, my best practice is to allow the homeowners to lead me where they want us to go in helping them, I have to admit that you came across as more of a solicitor than a homeowner, hence, I let you do the talking. I am sorry that we got off on the wrong foot. Laura"

"Thank you, [Member Name Removed], for the great review! It was a pleasure working with you on this project and we were happy to be a part of this process with you! Wishing you well in using your awesome new tub, it will be a great feature in your home!"

"Thank you for the great review, [Member Name Removed]! It is always a pleasure working with you and helping make the changes in your home! Clients like you make everything we do feel very worthwhile!"

"Thank you, [Member Name Removed]! We will always be here to render the help you may need! Wishing you all the best!"

"Thank you so very much for the review, [Member Name Removed]! Please be assured that we will continue to be here and be of service to you should you have any other plumbing needs in the future!"

"Thank you, [Member Name Removed], for both the review and the positive feedback. We appreciate the opportunity to be of help in getting your plumbing concerns resolved and will be here, should you need any more help in the future!"

"Thank you [Member Name Removed], for the kind words! It was an honor to work with a client with a clear understanding of the work that we were performing and that you have such a high level of appreciation for our efforts at your home! We would like to commend you on your creative thinking and also, for your compassion for our four-legged friends in our lives. Thank you, also, for your trust, faith and confidence in hiring us for the second project that came up; the uniqueness of the projects adds some intrigue to our jobs and keeps us on our toes!!"

"Thank you, [member names removed], for your many years of loyalty to our service in your home and most importantly, we are grateful for clients like you that take such pride in your home and understand the value and importance of preventative maintenance. It is our pleasure to have served you for these many years and we hope many more to come!"

"Thank you so much for the wonderful review but most especially for the pleasure of doing business with you. Your willingness to be open to suggestions and recommendations made your decision-making process well informed and it is with much delight that we see, by your review, that the end result was satisfactory. Thank you for your ongoing loyalty; we will always strive to render our very best service to you in the future! Sincerely, All the Staff of Alternate Design Plumbing, Inc."

"Thank you, [member name removed], for your business and the opportunity to be of help to you in resolving this problem and preventing further troubles. Thank you, also, for taking the time to come back to Angie's List to leave a grade reflecting your satisfaction in doing business with us. Our best to you!"

"Thank you, [member name removed], for the opportunity to be of help to you again with your plumbing needs. Clients like you make us glad that we do what we do and that we are appreciated for it. Our best to you."

"We thank you for the opportunity to be of service to you and assure you that there is ALWAYS someone that will do the work less expensively, in this world. Our assurance to you is that, should you have any further issues with this fixture, in relation to the work that we performed, we will fully warranty all that we did and the parts that we provided for the full year. We will be here and still be in business to receive your phone call. The costs that we incur in accepting responsibility for your plumbing system, once we touch it, are prohibitive and yet, as a licensed and insured contractor, we must meet these requirements placed upon us by the State of Florida and our Industry. We don't completely expect our clients to understand what things cost, when it is something out of their realm of expertise, but we always do our best to explain what we are doing and we always present the pricing to you, for your approval, BEFORE we perform the work so that you are not caught off guard with a price, after we are completed. We followed all of our protocols with you and once again thank you for the opportunity to be of help and to know that we did the work correctly, to code and with our full warranty in place."

"(Member name removed), thank you so much for the opportunity to be of help to you and your family. Having the water shut off to the whole house, while awaiting our arrival, we know is very inconvenient but your patience and helpfulness were very much appreciated by us as well. Please be assured we shall be here for you in the future should you have any other plumbing needs or "emergencies". Sincerely, David and the Staff of Alternate Design Plumbing, Inc."

"Dear (Member name removed), that was quite a task list and we were very glad to have been chosen from among the options on Angie's List; we were happy that we could help make so many issues "go away" all in one visit. Please give us a call if we can be of any further help in the future. Happy Home Owning! Sincerely, Frank and the rest of "Us" at Alternate Design Plumbing, Inc."

"(deleted member name), thank you for the kind words and for giving us the opportunity to help your Mom. It is never easy dealing with these types of incidents from afar and we were glad that you turned to this resource for assistance and that we were chosen!! We wish you and your mother the very best and hope that, should you need any help in the future, that you will give us a call."

"Member, we thank you so much for the time that you took to post this review and we thank you for the opportunity to be of service to you as well. You were a pleasure to deal with and we are always happy when we can help make a troubled situation "go away". As for our service fee to come to your location, we would like to take a moment to explain and be sure that any other readers understand how we operate as well. Our pricing is straightforward and upfront for your benefit and clarity, our service fee is merely to help offset some of the cost of getting our professional to your door. If we were to incorporate that cost into the overall price of the job, then we would have to raise the individual prices of the services that we provide because, either way, we have incurred the cost of arriving at your door. Many of us are accustomed to the protocol you had hoped for in dealing with many businesses; we do not operate the same way and we all know how high prices can be when dealing with some of these same businesses, just be aware that when the service fees are "rolled in" you are still paying them, you just are not actually "seeing" it in the breakdown. As a matter of fact, when you have someone to your home that advertises "free" estimates, ultimately the individual or company that you hire will incorporate those costs of getting to your location into their pricing. We choose to be honest and upfront with our clients and keep the clarity of the transaction as transparent as possible. Again, we thank you for your business and will be here when you need us again and we hope that this explanation helps you and anyone else reading this review. Sincerely, Your Professional Staff of Alternate Design Plumbing, Inc."

"Member, it was a pleasure to be of assistance to you and your family in getting these projects taken care of. We thank you for taking the time to post this review, as well, and assure you that we will be sure to be here for you should you need us again. A sincere thanks for your business from all of us here at Alternate Design Plumbing!"