Brian's Fence Co Inc

"There were also some poisonous palms to deal with, but the job went well. It seems I always get the "B" on the price but "A" on everything else which just goes to show, you get what you pay for, and this customer understood that! If all customers were as easy to work with as john was, my job would be much more pleasant"

"I have no recollection of who or why this lady did not like me! The quote was e-mailed to her over 14 months ago. there is one telling feature of the quote that I never have seen on any other quote I have given, which stated that price may change if conditions warrant, which states that there was a reason we did not want the job or there was some kind of work for her to do before we did our work that may have raised the price. Perhaps she did not like that! Oh well. This is not a popularity contest, we just install good fence!!!"

"This man had a transformer on the property line that prohibited the installation of any fence as there is a sign on the transformer that says we need to keep 6 feet away from the transformer on one side and three feet away on the others. I told him what we would be ALLOWED to do and he said he was not going to do that, so I elected to not give him an estimate. He also failed to have a survey of the property for me that I requested he have so I could asses where the property lines were. We have a symbiotic relationship with our customers, and this fellow was not going to be someone we could work with!"

"this is another review of a job we did not do. I do not have either this name or address anywhere in my database. The other thing about this review, he gives us all A's for everything but price, then says he would not hire the contractor again because he gave a B on the price. The review is good but I still did not perform the work, which reflects poorly on Angie's list!"

"I ANSWER 90 PER CENT OF MY E MAILS IN CAPS. THIS PERSON OBVIOUSLY VERY SENSITIVE AND ALSO ILLITERATE AS I CHECKED MY PROFILE IMMEDIATELY AFTERWARD AND IT STATES VERY CLEARLY NO WOOD FENCE. ANGIES LIST FAILS AGAIN TO FILTER REVIEWS THAT SHOULD NOT BE ON THE RECORD. THAT IS WHY WE NO LONGER RELY ON ANGIES LIST!"

"This customer was quality oriented from the first. He had a wood fence to be replaced and I mentioned to him that he could get a cheaper price, but not a better product! he went with all the upgrades including decorative tops. A nice job even with the grade challenges. As my two friends in the furniture business say, another satisfied customer!"

"This customer had just completed a pool and had no fence up for security. He also mentioned he was having difficulty in getting anyone to show up! We kind of put him to the front of the line because of the pool situation and also because he is an angies list member."

"[remove member name], is the type of customer we are looking for. He is educated, wants a top quality product, wants a good installation, and does not mind paying a little more to get it. Thanx for the good report."

"never received phone call or he wanted wood fence, and we state very specifically we do not install wood fence"

"this job was a challenge as there were county variances and a roll gate over an asphalt driveway with a gate operating system. It was obvious when I got there he had had a bunch of "salesmen' out there but no real fence people, which is what we are. It is also nice when the customer is cooperative and does not mind giving a little feedback as things progress! All systems go on this nice job"

"YES, THIS WAS NOT A JOB WE WANTED, AND I SHOULD HAVE TOLD HIM THAT. HE DID NOT LIKE MY ANSWERS TO THE PROBLEMS HE HAD AND HE WAS OBVIOUSLY GOING TO GO LOW BID, AND WE ARE NEVER LOW BID."

"WE WERE HAPPY TO BE ABLE TO HELP THIS GENTLEMAN OUT AS HE WAS DOING PLENTY OF WORK AND THE FENCE NEEDED TO COME OUT-THANK YOU FOR THE GOOD REPORT!"

"We were happy to get [member name removed] fence up promptly as they had some dogs to keep in. thanks to steve for trimming back the existing hedge so installation could be done."

"I expect my customers to be there when we make an appointment. these estimates are at no charge and i expect some common courtesy, a note on the door perhaps???i called her before I left and she did not answer her phone, so I left a card on the door, which she fails to mention in her comments. I mentioned that I live close by and could re-schedule, but she declined. My feeling is that she will be a difficult customer and maybe I dodged a bullet!"

"WE APPRECIATE THE WORK AND THE GREAT REPORT!"

"I am looking forward to working with the customer when she returns to the area"

"Not only are we good fence people, we are real dog lovers, so when customer said he needed this asap, we got it done. We also upgraded his front gate to decorative steel fence so the neighbors would not see the black chain link fence. Thanks for the work mike, and welcome to florida."

"WE DID NOT INSTALL THIS FENCE EITHER! IT SAYS IN OUR PROFILE THAT WE DO NOT INSTALL WOOD FENCE AND WHEN SOMEONE CALLS, THAT IS THE FIRST QUESTION I ASK,"WHAT KIND OF FENCE ARE YOU LOOKING FOR?" IF THEY SAY WOOD- I REFER THEM TO SOMEONE ELSE. I HAVE TRIED TO GET THE PEOPLE AT ANGIES LIST TO REMOVE THIS POSTING, BUT THEY WILL NOT DO IT. JUST SHOWA YOU CAN'T BELIEVE EVERYTHING YOU READ ON THE WEB,ESPECIALLY ANGIES LIST."

"Yes we encountered a few problems on this job, but because we have a competent crew who is very proud of his work, all problems were resolved even though Member was 1500 miles away. Also of note, we will never install a fence until we know where the property lines are. The issue here was the neighbors wall was on his own property, but the foundation for the wall was encroaching 8 inches in some places. We did not know this untill we started setting posts!"

"although i did not get the Member his estimate, we did speak after i went out there, although it could have been his wife i spoke to. there was a large bayyan tree in the way and they wanted to go over it, through it , or around it.We would have had too many trips out there to be competitive, i thought i had sent him a proposal, but i had not. We try to service all pinellas but when it gets this busy it is sometimes difficult!"

"thank you,, for the nice report. Thanks to hale land surveying and b and d tree service for making this a much easier job!"

"Was a challenge as we went back and forth several times as to what type of fence she wanted, and the end result was very pleasant for all. Very satisfying to make someone happy when they are not 100 percent sure of what they want."

"a real pleasure working with Member, wish all my customers were so quality minded and understanding1"

"We cannot always be the cheapest price, but we always have the best product. The member is the kind of customer we are looking for-quality minded!"