US BRICK AND BLOCK SYSTEMS INC

I WOULD RECOMMEND THEM. THEY DID A GOOD JOB. I'M PLEASED WITH THE WORK THEY DID. THEY DID A VERY PROFESSIONAL JOB. IT LOOKS GOOD. THEY CLEANED UP ALL THEIR MESS.

This company came and installed part of our order on time. The remaining order was delayed significantly (without sufficient reason). When the order finally arrived, the delivery person dropped a pallet of pavers (about 1/4 of the order). It took an absurd amount of time for the redilivery and completion of this job.

OVERALL, THEIR SERVICE WAS VERY GOOD. THE ORIGINAL INSTALLATION OF WALKWAY WASN'T DONE RIGHT (AS THE ORIGINAL DRAWING WAS WRONG). THEY CORRECTED THE MISTAKE AND REINSTALLED THE WALKWAY TO OUR SATISFACTION.

THE EXPERIENCE WAS LIKE A BAD NIGHTMARE. THE JOB WAS STARTED ON TIME AFTER MUCH FINAGLING ON OUR PART TO COORDINATE THE GUY DOING THE TILE ON THE INSIDE OF THE POOL AND THE BRICK COMPANY. THE COMPANY SENT OUT PEOPLE WHO SPOKE SPANISH, AND DID NOT UNDERSTAND ENGLISH TO DO THE JOB. THIS WOULD HAVE BEEN FINE EXCEPT MANY TIMES DURING THE LONG COURSE OF THE JOB WE WOULD HAVE REPORTED PROBLEM AREAS TO THE FOREMAN, HE WOULD TELL US TO TELL THE WORKERS WHAT THEY NEEDED TO DO, BUT THEY COULD NOT EVEN UNDERSTAND US, BUT WOULD ACT LIKE THE DID, AND THEN NOT DO THE WORK CORRECTLY. THEY RAN OUT OF THE COPING AND REORDERED SOME, BUT THE COLOR WAS NOT A GOOD MATCH, AND THEY JUST PUT IT IN ANYWAY WHEN WE WERE NOT AT HOME, AND I GUESS THOUGHT WE WOULDN'T NOTICE. IT TOOK A LOT OF COMPLAINING AND PHONE CALLS TO GET IT FIXED, AND WE HAD TO RESCHEDULE THE SURFACING OF THE POOL TWICE, BECAUSE THE COPING WAS NOT FINISHED. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE!